Human Resources Professional

CHRISTINA FERRELL

P: 281-***-**** E: *******.**********@*****.*** LI: https://www.linkedin.com/in/christina-levine-ferrell Dallas, TX

PROFESSIONAL STATEMENT

Experienced Human Resources professional with over 10 years of experience in recruiting, mentoring, and talent development. Skilled in fostering positive employee relations, implementing effective strategies, while serving as a trusted business partner. Results-driven professional who’s passionate about HR initiatives with business objectives for organizational success. Aligning HR strategies with goals, employee engagement, implementing programs, and providing strategic guidance to senior leadership.

Multi-faceted expertise in:

Human Resources Management * Employee Relations * Recruitment and Staffing * Conflict Resolution * Compensation and Benefits * Training and Development * Diversity, Equity, and Inclusion * Career Coaching * Resume Writer

CAREER HIGHLIGHTS

Actively recruited full-time employees while reducing recruitment costs by 20% within one calendar year.

Manages the implementation of a coaching platform for 50 employees and increased participation by 25%.

Designed & Managed Substitute Teaching Program, supervising 80+ substitutes with an 85% fill rate.

PROFESSIONAL EXPERIENCE

ProWork Solutions (2023 to Present)

Job Skills Trainer & Career Coach

Specialize in developing and delivering tailored training programs to empower individuals with special needs, enhancing their employability and integration into the workforce.

Designed and implemented customized training programs based on individual employee strengths, learning styles, and job requirements to enhance skill development and boost confidence.

Collaborated with employers to cultivate inclusive and supportive work environments by providing guidance on accommodations and facilitating open communication.

Delivered holistic career services including personalized coaching, resume and cover letter development, mock interviews, and job search strategies, while monitoring client progress.

SmithGroup (2017 to 2023)

Talent Acquisition Partner (2022 to 2023)

Sourced and selected top-tier engineers for an architecture and engineering firm. Actively fostered and nurtured strong relationships with hiring managers and candidates creating a seamless hiring process for candidates and the company.

Developed and implemented effective recruitment strategies, utilizing market research and industry trends to attract top-tier talent and secure a competitive edge, leading to an increase in qualified candidates.

Collaborated with hiring managers to understand staffing needs, foster open communication, and ensure alignment between talent acquisition and business objectives.

Orchestrated end-to-end recruitment procedures, encompassing intake sessions, extensive research, strategic sourcing, and meticulous candidate screening for new job openings.

Utilized LinkedIn Recruiter and other sourcing platforms to identify and engage with a diverse pool of mid-to senior-level engineering professionals.

Human Resources Manager (2017 to 2022)

Oversaw the management of the HR function and served as a generalist in all aspects of the HR function to foster a positive workplace culture, maximize employee engagement, and HR processes.

Succeeded an ecosystem of HR functions, including recruiting, onboarding, employee benefits, employee relations, and talent development.

Partnered with brokers and vendors to evaluate and implement cost-effective benefits plans that enhanced employee satisfaction and reduced company expenses.

Provided recruiting and staff with coaching on compliance matters to include employee relations, performance management, and policy interpretation, ensuring alignment with legal requirements and company standards.

Strategic in conducting comprehensive investigations, including allegations of harassment and policy breaches, to ensure a secure and regulatory-compliant workplace.

KIPP Texas Public Schools (2013 to 2017)

Human Resources Manager

Designed and implemented a Substitute Teacher Program while fostering a positive work culture and promoting an inclusive and supportive environment for students to enhance organizational performance and student success.

Served as primary liaison between employees and benefits providers, resolving issues promptly and improving employee satisfaction with benefits services.

Conducted open enrollment sessions and provided one-on-one benefit counseling, improving employee understanding and engagement with benefits offerings.

Led and developed a team of 25+, supervising substitute teachers and an Assistant while designing training programs to enhance classroom management and instructional effectiveness.

Conducted in-depth workplace investigations, addressing employee concerns, policy violations, and harassment claims to ensure a safe, compliant, and supportive work environment.

VOLUNTEER EXPERIENCE

Reunion Church

Women’s Leadership Team Member (2014 to Present)

Collaborate with a diverse group of women to support professional growth, empowerment initiatives, and outreach programs.

HBCU Professional Development Program

Career Development Volunteer (2019 to Present)

Actively participated in the HBCU Professional Development Program in various aspects including resume critiques, mock interviews, portfolio reviews, and career fair preparation for architecture students.

EDUCATION EXPERIENCE

Masters of Science in Organization Leadership, Our Lady of the Lake University

Bachelor of Business in General Business Administration (Human Resources Management), Sam Houston State University

CERTIFICATIONS & AFFILIATES

Certifications

UNT Wise Credentials: Job Skills Training

IAP: Career Coach Certification

Saylor: Resume Writing Certification

Saylor: Interview Skills Certification

Diversity, Equity and Inclusion Certification

Affiliations

Society of Elite Resume Writers and Coaches (SERWC)

Former Dallas HR member

ADDITIONAL SKILLS

Operating Systems: Microsoft Windows, Linux Desktop, Mac OS

HRIS & Applicant Tracking Systems: SuccessFactors, UGK (UltiPro), ADP, Oracle/PeopleSoft, Datatel/Colleague

Virtual platforms: Microsoft Teams, Zoom, Skype

Productivity Platforms: Microsoft 365, Libre Office, Google Workspace

Recruiting Channels: Linkedin Recruiter, Indeed, Monster, Handshake

Project Management: Microsoft Planner, Google Task, Microsoft ToDo, Evernotehttps://tasks.google.com/

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