Business Development Hr Generalist

JULIE VAUGHTERS

WESTFIELD, IN 678-***-**** *****.*********@*****.***

AREAS OF EXPERTISE

Sales Training & Facilitation Employee Engagement Payroll & Benefits Accounting Process Improvement Analytics Operational Excellence Leadership Mentoring Financial Responsibility Complex Problem Solving Customer Service SHRM-CP Certification Payroll Professional Certification

HR Generalist/ Business Development Manager

•Conduct all Onboarding of new associates

•Assist with all Payroll needs to ensure accurate & timely payroll processing for all permanent & contingent workers

•Conduct all new hire training, and re-training of existing employees on Sexual Harassment policies, Harassment prevention and all company assigned policies & training requirement

•I9 monthly audits of new & existing associates

•Updating companywide handbook

•Collaborate with owners to create, update & rollout new company SOP’s

•Collaborate in person of the monthly inventory of OH based storage warehouse

•Working closely with the Company’s top accounts in IN, IL, OH, MI & MI to help maintain & grow these top revenue producers for Sky Retail.

Branch Manager - Business Development

Leadership and Team Management:

•Motivate a team of recruiters, coordinators, and administrative staff.

•Provide ongoing training and development opportunities to enhance team performance.

•Conduct regular performance evaluations and provided constructive feedback to team members.

Client Relationship Management:

•Find & cultivate strong relationships with clients in the light industrial sector to understand their staffing needs and deliver effective solutions.

• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction.

• Collaborate with clients to forecast staffing requirements and proactively identify opportunities for business growth.

Recruitment and Staffing:

•Develop and implement recruitment strategies to attract qualified candidates for light industrial positions.

• Oversee the full recruitment cycle, including sourcing, screening, interviewing, and onboarding candidates.

• Maintain a pool of reliable and skilled temporary workers to meet client demands while adhering to budgetary constraints.

Operations Management:

•Manage day-to-day branch operations, including budgeting, forecasting, and expense control.

• Implement efficient processes and procedures to optimize productivity and ensure compliance with company policies and regulations.

• Monitor key performance indicators (KPIs) to track branch performance and identify areas for improvement.

Business Development:

•Identify new business opportunities and develop strategies to expand the client base and increase revenue.

• Participate in networking events, industry conferences, and trade shows to promote the agency's services and build partnerships.

• Collaborate with corporate management to develop and execute business development initiatives and marketing campaigns.

Compliance and Risk Management:

•Ensure compliance with federal, state, and local employment laws and regulations, including but not limited to EEOC, ADA, and OSHA.

• Implement safety protocols and training programs to mitigate workplace hazards and minimize the risk of accidents or injuries.

• Conduct regular audits and internal reviews to ensure adherence to company policies and procedures.

Reporting and Analysis

•Prepare and present regular reports on branch performance, including revenue, profitability, and client satisfaction metrics.

• Analyze data trends to identify opportunities for operational efficiency and cost reduction.

• Utilize reporting tools and systems to track key metrics and monitor progress towards organizational goal

People Manager & HR Generalist - Marriott International Hotels, Hilton Corporate Hotels, Hotel Sierra Boutique Brand

17 years as a General Manager in hospitality and customer service industry. Responsible for the full life cycle of employee management to include onboarding, training, mentoring, performance reviews, off-boarding, payroll processing for all employees, Benefits enrollments, FMLA’s, HR Compliance, etc.

Leading people through ownership, appreciation & accountability. Frequently hold associate appreciation lunches and celebrate birthdays, anniversaries, & great customer feedback. Comfortable leading teams of any size really but have extensive experience with groups of 30 to 200+.

Focus on building teams of great performers and providing them with the clear direction to achieve goals. Found opportunities for associates to achieve more than they believed was possible and built a “we can do more” attitude within various team environments.

Training leadership team members on reading and understanding a budget, P&L statement, and the impact decisions have on departmental budgets. Ensured all company required training for team members was completed on time and at a satisfactory level. Familiar with various OSHA, EEO, ServSafe, discrimination, Diversity, Equity & Inclusion Training, Fire & Life Safety, Harassment Prevention, and other employee related training.

Trained & onboarded new General Managers & AGMs for several brands in the Atlanta market and continued to serve as their mentor after they were in position.

Community volunteerism plays a big part in team building and instilling a mindset of giving back. Leveraged these opportunities to build strong team bonds and have a positive impact on the community.

Associate Engagement scores from our annual surveys of 85% or higher consistently.

Sales: Accountable for driving sales individually and as the team leader. Worked with sales leaders and area sales managers to set annual targets, initiate marketing efforts, drive growth, customer meetings, and contract negotiations.

Lead our weekly revenue management strategy meeting with our Area Revenue Manager, Area Account Executive to ensure accurate pricing strategy, Group Projections, Market alignment, etc.

Lead a bi-weekly revenue management strategy meeting with entire leadership team to forecast monthly and quarterly results.

Constantly managed the top accounts in each region to include major accounts such as HP, AT&T, McKesson, Verizon, Dormakaba UPS. Focused sales efforts to drive 25% year-over-year growth. Comfortable presenting to large groups and building relationships/trust quickly.

Contract negotiations for 30 regional agreements annually. Contracts valued at $500k. Worked with internal contracts team as well customers legal team to finalize agreements & negotiate annual increases.

Successful in sales because we lead with passion, displayed extensive product knowledge, and were unwaveringly persistence. Trained team in knowing our value proposition and how to position our services and solutions against the competition to gain market share year over year. This has been able to help us shift an account with 1,000 room nights in the Indy market for 2023.

Operations and Full P&L Responsibility: Years of experience managing full P&L, responsible for sales team, margin control, managing overhead expenses, and producing strong profitability for the company. Extensive skills in annual budget planning, quarterly business reviews, reforecasting for business units that range from $4m-$5m up to

$25m.

Revenue Management – Ensured competitive pricing and optimized value given market demand. Constantly monitoring local market conditions to ensure highest occupancy and maximizing revenue per unit. Determined that quickly responding to market conditions would often lead to the highest return for the organization.

Payroll: Extensive experience with US payroll regulations in specific operating jurisdictions. Property leader expert with exempt vs nonexempt employees and applicable requirements. Responsible for processing all aspects of payroll for the past 25 years.

Accounting: Responsible for all A/R collections, to include previously amounts marked as bad debt. Established processes to ensure timely payments and recognized as a leader in the collections process. This led to mentoring for many other property managers on proper AR procedures. 98% of all A/R accounts were collected within 45 days. Additionally, ensured all general ledger activities processed in accordance with company policies.

Accounts Payable: Ensured all invoices processed according to our accounting standards within the month. Familiar with appropriate tax rules and accrual-based accounting. Reclasses & accruals were processed if needed for that month on time. Proper departmental coding utilized and trained others to utilize to ensure the P&L accuracy by each accounting cycle end. All vendors always paid within 30 days of invoices via check or via P-Card

Budgeting: Responsible for creating and controlling the annual budgeted P&L statements and capital expenditure budget each year. Focused on strategic priority items for the next 10 years. Capex projects range from several hundred thousand to multimillion dollar investments. Responsible for producing the annual budgets with quarterly updates to ensure budgets were achieved or overachieved. P&L management ranges from a few million to $25m. Worked hard to exceed topline and bottom-line targets on a consistent basis (only missing targets 4 times in 17 years). Achieved 110+% of my bonus potential earnings for the past 7 years in a row (excluding 2020).

Technology: Experienced with numerous HRIS, Payroll, Accounting, and Budgeting systems. Have played pivotal roles in implementation, subject matter expert, and change agent as system changes were constant.

Familiar with various time tracking and HRIS systems to include ATLAS, Kronos, ADP, Blue Cube, Peoplesoft HRMS, Taleo, and various other systems.

Solely responsible for processing payroll weekly to include verifying timesheets, I-9 forms, garnishments, and applicable local, state, and federal laws. Payroll systems include ADP, Blue Cube, Kronos, Peoplesoft, ATLAS.

Worked daily with accounts payable and accounts receivable systems such as PeopleSoft, OnDemand, M3 Accounting and Analytics, Fosse, and many others.

WORK HISTORY

HR Generalist/ Business Development Mgr. – Sky Retail Solutions January 2025 - Present

Branch Manager – Verstela Staffing Agency January 2024 – January 2025 General Manager for Marriott brands, Hampton, La Quinta, Hotel Sierra Sept. 2006 – Nov. 2023

Front Office Manager Marriott August 2003 – Sept. 2006

Operations Manager – Marriott February 2001 – August 2003

EFFICIENT IN THE FOLLOWING SYSTEMS:

Concur Expense Reporting

Hotelligence (Travel Agent Area Bookings)

ADP Payroll Processing

Atlas Enhanced Payroll Processing Systems

Transcendent & TREX - Capital Expenditure Planning

QuickBooks- Payroll

Windows Applications

Marriott MARSHA revenue management system

Paycom -Payroll

PowerPoint presentations

Peoplesoft AP applications

Paylocity - Payroll

MDAM – Online Digital Imaging

On-Demand Financial Reporting

HubSpot -Sales

M3 – Accounting & Analytics

All Microsoft Office applications

Sales Force Pro

Peoplesoft HRMS

PM Works program

LMS and Blue cube payroll applications

MRDW analysis of reports

FOSSE

SynXis Systems

Red-X

Service Pro

NiteVision (LQ)

Kronos

EDUCATION: Purdue University West Lafayette, IN

Restaurant, Hotel, Institutional, & Tourism Management (Focus on Hotel Management) May 1998

Training and Certifications:

SHRM-CP CERTIFICATION – Jan 2024 PAYROLL PROFESSIONAL CERTIFICATION – April 2025

Recertified in all Marriott GM Atlas Enhanced Payroll Specialist ’22

Global Privacy Training – annually ’19, ’20, ’21, ’22, ‘23

Taught Harassment Prevention Training annually ’19, ’20, ’21, ’22,’23

Taught Information Security & Protection annually ’19, ’20, ’21, ’22,’23

Global Anti-corruption training- annually ’19, ’20, ’21, ’22, ‘23

Peoplesoft HRMS Accounts Payable Certified ’21

OnDemand reporting Systems Certified ‘21

Completed Hilton’s OnQ property Management system training ’19

Completed Hilton’s Revenue Management training on GRO ‘19

Completed training on Hilton’s ProPLAN systems ‘19

Completed training on Hilton’s TALEO recruiting & Onboarding system ‘19

Completed Foundations of Leadership Management Training ‘99

Completed Marriott’s Operational Excellence ‘15

Completed Marriott’s Business Management ‘16

Bistro 101 & Bistro 102 Courses ’16

OneYield v2 Training & certification ‘17 Completed Connect U Management Training ‘07ServSafe certified ’01, ’05, ’09, ’12, ’15,’23 Completed General Manager Strategic Alignment ‘07 & ‘16

Completed Foundations of Leadership Management Training ’99 Completed Sales Edge Intensive Training Certification 07

Completed the CYU Mgmt. training ’01 Completed “Big Catch” Sales training ‘07

Completed MARSHA 101 & 102 Revenue Mgmt. courses ’02. ‘05 Completed “Business Transient Sales training” ‘07

Completed the Marriott “Train the Trainer” certification’ 03 Completed “Business Transient Sales training” ‘07

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate