Technical Writer Public Affairs
Resume:
ANDREW
GATES
*** ******** ***, ********** ** ***03
**************@***.***
Education
American University, School of Public Affairs, Washington, DC BA (CLEG: Communications, Legal Institutions, Economics & Government), Class of 2015 Experience
Nov 2021 – April 2025 Alexandria, VA (Nov 2021 – Aug 2023) / Remote (Aug 2023 – April 2025) Technical Writer and Editor • Huntington Ingalls Industries (HII) – Mission Technologies Division
- The Mission Technologies division applies AI and ML technologies to battlefield decisions, develops defensive and offensive cyberspace strategies, supports unmanned systems, and designs combat training simulations.
- Task lead for editing and quality review on design concepts, storyboards, training plans, and all deliverable products, which include instructor-led computer-based training courses, job aids, interactive e-learnings, and knowledge articles to guarantee they meet established standards.
- Edit storyboards, scripts, learning videos, and closed captioning.
- Provide analytical duties aimed at enhancing the development of software and security training solutions.
- Conduct thorough research into the Department of Defense, Defense Counterintelligence and Security Agency (DCSA) security policies and procedures, ensuring their integration into HII online tools.
- Assess and review existing security systems to recommend upgrades, creating targeted training enhancements, or creating targeted training modules and job aids based on findings.
- Collaborate closely with software development teams to devise innovative solutions tailored to meet specific DCSA requirements.
- Deliver comprehensive software training sessions for clients and conduct informative briefings, software demonstrations, and technical meetings for DCSA.
- Interact with DCSA to coordinate essential meetings and events while providing DCSA with expert knowledge and support, along with handling various administrative tasks.
- Develop numerous interactive e-learning courses through Articulate Storyline, while collaborating with instructional designers, graphic designers, and domain subject matter experts.
- Lead periodic seminars for colleagues relating to writing and grammar. June 2019 – Jan 2021 Washington, DC
Editor/Proofreader • The Jewish Federations of North America (JFNA)
- Edited memos, notes, email correspondence, speeches, and other high-profile pieces for a non-profit office. In this role, I communicated with my supervisors in the office to maintain their message and voice throughout each document while working 100% remotely.
- Research and stay up-to-date with news media, particularly relating to happenings on the Hill or in the legislative sphere.
- Attend events on the Hill and interact with legislative staff in a professional capacity. 2
Jan 2015 – May 2015 Washington, DC
Legislative Intern • Office of Congresswoman Diana DeGette, US House of Representatives
- Engage and respond to hundreds of constituents via phone or in person, addressing concerns in polite and respectful manners. Use multiple phone lines and experience transferring to other lines.
- Perform daily media monitoring and prepare daily news briefs for the Congresswoman.
- Draft over 80 written responses during my brief five-month internship to requests relating to various issues. This involved maintaining the Congresswoman’s voice in all written material and keeping up-to date knowledge of both domestic and international political and policy dynamics, their implications for constituents, and the desired messaging strategy.
- Attend hearing and briefings related to a wide variety of fields. March 2012 – Sept 2015 Washington, DC
Lead Explainer • Smithsonian National Air and Space Museum
- Conduct job interviews, ask screening questions, and make hiring recommendations in support of talent initiatives, while consulting relevant parties in a cross-functional manner.
- Act as a trusted advisor for all learning, development, and capability building for all Explainer staff.
- Engage in museum program development.
- Manage, lead, train, and mentor a small team of daily Explainer staff, sometimes up to 15 staff people at a time.
Other
- Novelist responsible for writing, editing, publishing, and marketing over a dozen self-produced narrative science-fiction novels.
- Active Secret clearance with the DOD.
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