Office Manager Customer Service

Margaret Abeyta

Covina, California *****

Mobile: 626-***-**** Email: *.********@*****.***

SUMMARY

Experience in management, customer service, recruitment and networking. Innovative, creative, and ambitious. Demonstrates a trustworthy, professional work ethic. I am a forward-looking thinker. Comfortable working in a leadership role. Solution oriented and able to handle a fast-paced work environment. Interested in a position that offers advancement opportunity.

PROFESSIONAL EXPERIENCE

Batista Family Farm Ontario, CA December 2024- Current

Office Manager

Drafting editing business documents (emails, memos, reports, presentations).

Screen manage CEO’s emails, draft correspondence and communication.

Act as a liaison between CEO and internal/external stakeholders.

Analyzing data, preparing reports.

Invoicing and billing.

Reconciling accounts.

Resolving payment discrepancies and disputes.

Processing payments.

Scheduling, scanning, photocopying, bookkeeping, faxing and mailing, as well as maintaining electronic and hard copy filing systems.

C-Hiree Personnel LLC Rialto, CA November 2021- October 2024

Office Manager

Manages staffing functions recruiting and hiring of employees.

Acted as first point of contact for employee with questions/concerns in a professional confidential manner.

Find suitable candidates on job boards and through other sources. interview

Handling of paperwork for accepted applicants.

Performed phone screens for initial process for new hires; oriented and trained new employees

Negotiatoed salaries and other employment terms with successful applicants.

Maintain confidentiality requirements pertaining to policies directed to employees and management, compliant and consistent with company standards.

Performed administrative duties such as scheduling, scanning, photocopying, bookkeeping, faxing and mailing, as well as maintaining electronic and hard copy filing systems.

DD’s Discount, La Puente, CA January 2021 – November 2021

Sales Associate

Greeted customers and provided exceptional customer service.

Assisted customer with product selection, sizing and styling.

Build relationships with customer to encourage repeat business.

Restocked shelves as needed to ensure sufficient inventory needs.

Conducted inventories on a daily basis to track stock levels.

Maintained sales goals.

Production Security Services, Sherman Oaks, CA February 2017 – December 2020

Security Officer

Monitored surveillance cameras and responded to suspicious activity.

Checked for safety hazards and took corrective action when necessary.

Conducted regular security patrols of the facility grounds.

Greeted stall, guest, vendors, upon arrival.

Confirmed visitor identification prior to granting entry into the building.

SKILLS

Strong work ethic and communication skills. Microsoft office. QuickBooks, AP/AR, payroll processing, human resources, federal and state employment laws. Technologically savvy - able to learn new programs quickly and to troubleshoot common issues.

REFERENCES PROVIDED UPON REQUEST

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