Social Media Administrative Support

Leigh K. Cappello

Norwell, MA 781-***-**** **********@*****.***

Professional Summary

Detail-oriented and reliable professional with over 10 years of experience providing high-level childcare and household support, paired with a strong foundation in marketing and administrative functions. Recognized for exceptional time management, discretion, and ability to juggle diverse responsibilities independently. Seeking to leverage organizational and communication skills in a fast-paced role in administrative support, operations, or marketing coordination, with opportunities for growth and professional development. Professional Experience

Family Assistant / Nanny

Reilly Family, Higham, MA 2024 – Present

- Coordinate daily logistics for school drop-offs, extracurriculars, and family appointments.

- Manage household schedules, errands, and vendor communications.

- Plan and execute age-appropriate activities to foster development.

- Prepare nutritious meals and assist with light housekeeping to maintain household efficiency.

Family Assistant / Nanny

Cappello Family, Norwell, MA 2016 – 2024

- Provided full-time support for childcare and family needs with a high degree of trust and autonomy.

- Oversaw daily routines, scheduling, school communications, and academic support.

- Handled a wide range of administrative and logistical tasks, including vendor coordination, travel planning, returns, and meal preparation.

- Maintained consistent, long-term support marked by dependability and discretion. Marketing Assistant

Thanks Mama, Newton, MA 2015 – 2016

- Maintained e-commerce site content, including product uploads and page updates.

- Handled social media accounts, basic customer engagement, and content scheduling.

- Supported email marketing campaigns and responded to customer service inquiries via phone and email.

- Performed administrative tasks including data entry, order processing, and inventory tracking.

Education

Emerson College, Boston, MA

B.A. in Marketing Communications, 2013

Skills

- Administrative Support & Calendar Management

- Microsoft Office & Google Workspace

- Time Management & Prioritization

- Social Media & Basic Digital Marketing

- Customer Service & Communication

- Problem Solving & Adaptability

- Family Assistance & Childcare Expertise

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