Data Entry Customer Service

Frances Kubelle

Senior Data Analyst

203-***-**** Trumbull, Connecticut ********@*****.***

Professional Summary

A proactive and organized professional with the ability to manage multiple tasks efficiently. Skilled at analyzing business operations and recommending strategies to enhance performance. Known for maintaining professionalism and exercising discretion when handling sensitive information. Seeking a role that offers a variety of responsibilities and provides an opportunity to make a positive impact on the organization.

Skills

Strong problem-solving and analytical abilities

Project management expertise

Skilled in prioritizing, organizing, and completing assignments efficiently

Experience in training and development

Exceptional attention to detail

Proficient in Word, Excel, PowerPoint, and Outlook

Committed to delivering excellent customer service

Professional Experience

Senior Database Analyst

NIQ

Wilton, CT

March 2022 – March 2025

Oversaw the collection, cleaning, and organization of manufacturing data from various sources.

Analyzed large sets of manufacturing data to identify trends, patterns, and actionable insights to improve production efficiency, reduce costs, and optimize processes.

Developed and maintained regular reports and dashboards to monitor key performance indicators (KPIs) for production, inventory, supply chain, and quality control.

Analyzed and recommended improvements to the supply chain, focusing on inventory management, order fulfillment, lead times, and supplier performance.

Developed visualizations with Power BI or Excel to help stakeholders understand data and make informed decisions.

Helped lead and participated in initiatives aimed at improving manufacturing processes based on data insights.

Supported demand planning and forecasting efforts by analyzing historical production data, market trends, and sales data.

Used data analysis to monitor quality control processes and identify areas where defects or inefficiencies were occurring.

Ensured data integrity and consistency by implementing proper data governance practices, including data validation, data accuracy, and data quality monitoring.

Mentored junior analysts and other team members, providing guidance on best practices in data analysis, reporting, and analytics tools.

Ensured all data analysis activities comply with industry regulations and company policies, including data privacy and security standards.

Graphic Design Assistant

Graystone Group

Trumbull, CT

October 2021 – March 2022

Prepared and organized design files for print, web, and digital formats, ensuring adherence to technical specifications for optimal output.

Assisted in maintaining brand consistency across all design materials by ensuring all assets adhered to established brand guidelines.

Organized and managed digital design files and folders to streamline workflow, enabling easy access and efficient project execution.

Coordinated project timelines and ensured all tasks were completed on schedule by assisting in task prioritization and deadline management.

Supported administrative duties, including organizing meetings, facilitating team communication, and tracking project progress to ensure smooth operation.

Database Specialist

Nielsen

Wilton, CT

October 2013 – March 2020

Collected, cleaned, and analyzed large datasets to identify trends, patterns, and insights.

Used statistical methods and data modeling techniques to generate forecasts and predictions.

Created dashboards and visualizations to communicate insights effectively to non-technical stakeholders.

Prepared reports summarizing key findings and recommendations for business decisions.

Worked closely with other teams, such as product managers, marketers, and executives, to understand their data needs and provide the necessary insights.

Translated business questions into data analysis tasks.

Ensured that data was accurate, complete, and up to date.

Established best practices for data collection and validation.

Proficient in data analysis tools like Excel, SQL, Python, R, and data visualization tools like Tableau, Power BI, and others.

Often involved in building and maintaining data pipelines or collaborating with engineers to streamline data collection and reporting.

Mentored junior analysts and assisted them with technical challenges.

Lead data-driven projects and initiatives across the organization.

Provided database administration by performing routine quality checks, ensuring on-time database delivery, and improving efficiencies by streamlining processes.

Served as primary contact for database requests and support; performed ongoing database maintenance by creating, refreshing, and accommodating changes to existing databases within process guidelines.

I interacted with internal account teams and external clients to identify and resolve client database issues.

Supported multiple databases for Reckitt Benckiser and previously Unilever.

Analyst

TABS Group

Shelton, Connecticut

October 2007 – June 2012

Provided database administration by performing routine quality checks, ensuring on-time database delivery, and improving efficiencies by streamlining processes.

Served as primary contact for database requests and support; performed ongoing database maintenance by creating, refreshing, and accommodating changes to new and existing databases within process guidelines.

Engaged with internal account teams and external clients to identify and address client database issues.

Collected raw data from various sources by establishing and maintaining key contacts at corporate and store levels.

Trained new employees on TABS system.

Handled office administrative duties.

Database Specialist/Industry Analyst

ACNielsen-A Division of VNU

Wilton, Connecticut

1996 – 2007

Administered databases by conducting regular quality checks, ensuring timely database delivery, and enhancing efficiency through process optimization.

Acted as the main point of contact for database-related requests and support, managing ongoing database maintenance by creating, refreshing, and implementing changes to new and existing databases in accordance with established guidelines.

Collaborated with internal account teams and external clients to identify and resolve database issues.

Gathered raw data from diverse sources by establishing and nurturing key relationships at both corporate and store levels.

Ensured accurate reporting of geographic store information by performing routine data quality checks.

Education

Norwalk Community College

Norwalk, Connecticut

Associates Degree in Office Management

Certificate in Word Processing

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