Document Control Quality Assurance

SHIVONNA WILLIAMS

Missouri City, TX *****

+1-513-***-**** - ***********@*****.*** -

PROFESSIONAL SUMMARY

Experienced Document Control Processing Specialist with over 4 years of detail- oriented and organized administrative and leadership support functions. Skilled in critical thinking and adhering to GDP compliance, excelling in accurately collating and recording client and company information. Meticulous attention to detail and diligent professional experience result in streamlined processes and improved data management.

SKILLS

• Records management

• Digitization

• SharePoint

• Organizational skills

• Microsoft Office

• Database management

• Adobe Acrobat

• Microsoft Excel

• Quality Assurance

• Filing

• Analysis skills

• Internal Audits

• Attention to detail

WORK HISTORY

03/2025 to Current Document Review Specialist

Wells Pharma – Houston, TX

• Reviewing documents for relevance, completeness, and accuracy.

• Identifying privileged information, key evidence, and potential issues.

• Summarizing and highlighting key information.

• Ensuring compliance with company policies and legal requirements.

• Organizing and categorizing documents for easy retrieval.

• Maintaining accurate records of document review activities and findings.

• Utilizing software tools and databases to manage document review processes.

• Ensuring proper storage and filing of documents, both physical and digital. Collaborating with internal departments to clarify document requirements and resolve issues.

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Finished a 3 month document control processing and review project with Well Pharma expansion, complete the project in 2 months. Organize and edited 980 documents using Sharepoint library for their California Pharma department and Microsoft 365 for Houston Wells Pharma.

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Work closely with the head of Documents control, communicating through teams and outlook to keep track of progress and editing updates

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08/2023 to 10/2024 Document Control Specialist II

Lonza Biologics Inc. – Houston, TX

Parpare issue production and testing documents as requested by manufacturing, validation and quality control departments

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• Issue LIMS labels, monthly logbooks as requested by MFG and QC Perform records management tasks such as filing, scanning, archiving, creating logbook and issuing.

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Responsible for assisting with the on-site and off-site document storage process for archiving and retrieving documentation

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Utilize Excel spreadsheets and other tracking software to input data used for quality tracking.

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Support internal / external audits by copying, scanning and distributing various documents as needed.

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12/2022 to 06/2023 Document Control Specialist

Accenture – Houston, TX

Perform data management duties by developing detailed digitization project accounting for file retrieval, document preparation, scanning, and data entry to ensure accurate recording of information.

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Successfully led the end-to-end digitization effort for over 18,000 plan sponsor files/ purchase orders and 4,000,000 documents scanned within an aggressive timeline, meeting all project milestones and exceeding client expectations.

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Oversaw a team of 7 document control specialists, providing clear direction, training, and ongoing feedback to ensure that all work was performed at the highest level of quality and efficiency.

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Improve overall document quality. Make adjustments to documents following company guidelines.

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Utilized database management software such as SharePoint, Microsoft, Adobe and Nitro.

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02/2021 to 10/2021 Investment Real Estate Acquisition Agent New Western Acquisition – Houston, TX

• Managed real estate transactions from initiation to closing Pointing out potential in off market homes in great market areas and how to scale investment businesses to grow clients portfolio.

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• Digitalize documents, contracts and standard files storage for database. Inbound and outbound calls to real estate investors about buying off market properties.

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06/2019 to 02/2021 Mailroom Clerk

Cadence Bank – Houston, TX

• Operated mail processing equipment and manually sorted mail

• Used portable electronic scanner to track parcels and record tracking progress

• Separated mail to be transported to relay boxes along route for subsequent delivery Sorted and placed mail on racks, shelves or in bins according to predetermined sequence

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Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and processes.

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EDUCATION

05/2004 HIGH SCHOOL DIPLOMA

Holmes High School - Covington, KY

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