ATERRIA GORDON
Orlando, FL *****
***********@*****.***
Professional Summary
hard working young mother looking for work . exploring my career options in the medicalfield lf now also working customer service
Willing to relocate: Anywhere
Work Experience
CSR - Customer Service Representative
Concentrix-Lake Mary, FL
Present
Ensure customers have a great experience, respond to questions, and improve the client's online reputation.
Security Officer
Allied Universal-Orlando, FL
January 2025 to Present
Screen employee vehicles as they come through the checkpoint, check alarms, patrolling the area . Also can do tsa screening
Customer Service Representative
Alliance One LLC-Orlando, FL
February 2023 to December 2024
debt collected agency >customer care >At AllianceOne, we partner with clients from numerous industries: automotive, financial services, government, education, healthcare, retail, telecommunications, utilities, and related markets.Field customer inquiries, find innovative ways to respond, and interact with people from all walks of life server
Chicken Guy!-Winter Park, FL
January 2022 to October 2024
Customer Service Representative
aucera-Orlando, FL
April 2023 to August 2024
customers reach out to us to turn on gas and also took care of utility bills and made sure to turn gas on for residents>Identifying and resolving customer issues, and providing information about products or services
Server
huey magoos-Orlando, FL
May 2021 to April 2022
Customer Care Representative
Qualfon-Orlando, FL
October 2020 to January 2021
Education
High school diploma or GED in Security
Olympia High School
Skills
• Cashiering
• Screening (1 year)
• Customer Service (5 years)
• Typing (5 years)
• Basic life support
• Questions about this Statement?
• Airport security (1 year)
• Front Desk
Certifications and Licenses
CPR Certification
December 2024 to December 2034
Class D Security
March 2025 to March 2027
Certified Medication Technician
December 2024 to December 2025