Trade Compliance Global

*********@*****.*** 440-***-****

Linda Perna, LCB, CCS

Core Skills

• Global Trade Compliance & Customs Regulations

• Leadership & Strategic Program Management

• Customs Valuation & Classification (WTO Valuation, CTPAT, AES)

• Import & Export Compliance (USMCA, CH98, ITAR, AD/CVD, 301 Duties)

• Trade Remedies & Duty Mitigation Programs

• Data Analysis & Process Optimization

• Customs Entry, Reconciliation & Post-Entry Processes

• Client Relations & Cross-Functional Collaboration

• ERP & Trade Compliance Systems (SAP/GTS, ACE, Descartes, CargoWise, TradeVia, GCS)

Experience

UPS 2006-2025

Special Assignment

UPS Supply Chain Solutions

[01/2023-2/2025]

• Led EMEA, LATAM, and APAC Brokerage Work Stream to ensure regulatory compliance and operational efficiency.

• Developed and managed functional requirements, training materials, and UAT training sessions.

• Acted as a liaison between multiple teams, IT, and developers to drive integration and process improvements.

• Provided leadership updates and facilitated cross-functional collaboration to optimize global trade operations.

Global Solutions Manager

STTAS, a UPS Company

[02/2021-10/2023]

• Managed global trade compliance contracts across four regions, ensuring regulatory adherence.

• Spearheaded major client offboarding projects, completing transitions 2.5 months ahead of schedule.

• Developed and implemented Standard Operating Procedures (SOPs) for global solutions, including billing, KPI tracking, and reconciliation.

• Conducted import data analysis to identify trends, tariff impacts, and duty mitigation opportunities.

• Led internal and external training sessions on compliance procedures to ensure consistency across business units.

Previous Trade Compliance Roles

•Senior Customs Representative 2014 – 2017

•Managed high-profile VLM accounts and complex customs entries involving PGA regulations, ADD/CVD, ITAR licenses, and government contracts.

•Led a Post-Entry Project (PSC, Protests via ACE) to rectify customs declarations and ensure regulatory compliance.

•Customs Brokerage Representative III 2012 – 2014

•Processed customs entries for multiple clients, ensuring accuracy in import/export declarations.

•Transitioned between various customs teams to expand expertise in global brokerage operations.

•Customer Relations Group – Customs Brokerage Representative II 2007 – 2012

•Led brokerage account setup and maintenance, ensuring compliance with ISF filings, POAs, and brokerage rates.

•Developed and implemented a comprehensive 800-call matrix reference guide, improving customer service efficiency.

Professional Summary

Results-driven Global Trade Compliance professional with 19+ years of experience in international trade regulations, customs operations, and policy execution. Demonstrated expertise in interpreting and implementing global trade policies across AMEA, LATAM, and APAC. Skilled in trade remedies, valuation methodologies, and customs compliance programs, including CTPAT oversight and duty mitigation strategies. Adept at leading cross-functional teams, driving process improvements, and ensuring alignment with organizational and regulatory standards.

Education, Licenses & Certifications

Hiram College Coursework in Business & Trade Compliance 2005 – 2006

U.S. Customs Brokerage License

CCS (Customs Compliance Specialist) Certification – NCBFFA

UPS Associates Project Management Certification

UPS Project Team Member Certification

Computer Skills & Software Experience

Trade Compliance Systems: SAP/GTS, ACE, Descartes, CargoWise, TradeVia, GCS

Data Analysis & Project Management: Power BI, Smartsheet, JIRA, NetSuite

Microsoft Office Suite: Excel (advanced), Word, PowerPoint, Access

Community Involvement

United Way Chair & East Division Coordinator (2017 – 2020) – Led community engagement efforts and coordinated volunteer activities.

Children’s Ministry Coordinator (2015 – 2020) – Managed educational programs and organized events.

Servant Leader & Youth Ministry Teacher (2010 – 2017) – Provided mentorship and training for youth programs.

Why Linda is a Perfect Fit

Extensive experience in global trade compliance, customs operations, and regulatory policy execution.

Proven ability to develop and implement customs valuation methodologies, trade remedies, and duty mitigation strategies.

Deep understanding of import/export regulations across multiple regions (US/Mexico/Canada/EU/APAC).

Strong background in CTPAT oversight, Reconciliation, and AES audit activities.

Skilled in analyzing trade data, identifying trends, and improving compliance processes.

Expertise in SAP/GTS, ERP systems, and customs entry research, making her a perfect fit for any in-house compliance role.

Contact this candidate