Instructional Designer Elearning Developer

Kenna Barnhart

Prescott Valley, AZ — Willing to Relocate

940-***-**** *************@*****.***

Professional Summary

Detail-oriented Instructional Designer and eLearning Developer with over 12 years of experience designing digital learning experiences and performance-based training solutions. Skilled in analyzing learner needs, developing engaging eLearning modules, and implementing multimedia content using tools such as Articulate Storyline, Adobe Creative Suite, and LMS platforms. Adept at collaborating with SMEs and cross-functional teams to deliver impactful learning products aligned with organizational goals.

Core Competencies

• Instructional Design & eLearning Development

• Articulate Storyline & Rise

• Adobe Creative Suite (Photoshop, InDesign, Premiere Pro)

• SCORM/xAPI Packaging

• LMS Management & Content Upload

• Agile & ADDIE Development

• Needs Assessment & Gap Analysis

• Multimedia Production

• Cross-Functional Collaboration

Professional Experience

Instructional Designer & eLearning Developer – Tropical Smoothie Cafe

May 2019 – Mar 2024

- Designed interactive eLearning modules, job aids, and instructional videos for 20,000+ learners across 1,400+ locations.

- Developed mobile-friendly training content using Articulate Storyline and Rise.

- Created SCORM-compliant packages and managed content within LMS.

- Collaborated with stakeholders to align learning materials with operational and customer experience goals.

- Conducted training needs analysis and optimized existing content for learner engagement and performance improvement.

Senior Instructional Designer – Dale Carnegie Training

Jan 2018 – May 2019

- Redesigned core leadership training into eLearning and blended formats.

- Produced instructional content including ILT decks, workbooks, and eLearning modules.

- Utilized Agile methodology for iterative content development.

- Coordinated with international teams to localize and adapt content.

- Contributed to LMS course configuration and performance reporting.

Instructional Designer – Wingstop Restaurants Inc.

Jun 2016 – Dec 2018

- Developed onboarding and operations-focused training materials using multimedia tools.

- Created interactive digital content with Storyline, InDesign, and video editing software.

- Maintained and uploaded content in LMS for nationwide access.

- Collaborated with internal departments to ensure consistent messaging and usability.

- Evaluated learning outcomes to improve course effectiveness.

Instructional Designer & Technical Trainer – Service Autopilot

May 2015 – Jun 2016

- Designed technical training content for software feature rollouts.

- Developed visual aids, guides, and walkthroughs for client onboarding.

- Facilitated webinars and provided user support to improve product adoption.

- Collected user feedback and analytics to inform content enhancements.

Training Content Developer – Apple Inc.

May 2013 – Mar 2015

- Created training documentation and job aids for technical support teams.

- Developed onboarding and continuing education content focused on soft skills and product knowledge.

- Collaborated with trainers to maintain high support standards.

- Recognized as Top Advisor for performance and peer mentorship.

Education

M.S., Learning Technologies – University of North Texas (2017)

Focus: Instructional Systems Design

B.A., International Development – University of North Texas (2011)

Focus: International Studies

Certifications

Instructional Design Certificate – University of North Texas (2017)

(Suggested: Articulate Storyline Certification, ATD Instructional Design Certificate, Adobe Captivate Specialist)

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