Experience
Rental Associate **/**** - **/**** Home Depot Clermont, FL
Maintained thorough knowledge of store merchandise and gained extensive knowledge of [x] new and non- traditional product lines
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and equipment
Asked questions and communicated clearly and thoughtfully to be sure I able to provide the safest, most effective tool/equipment for the task
Make sure the customer understands how to use the tool/s properly and safely Determine if the customer can physically use the tool/s safely and properly Demonstrate to the customer that the tool is running properly, how to start and use Create the contract and get signatures
Make sure the customer has everything they might need to complete the task before they leave Check in tools to make sure they are clean and working properly Ask if customer was able to complete the task and if the tool did what was expected from it Clean,service and make sure the tool is working properly for its next rental Head Chef 05/2023 - 10/2023 Elks Lodge Clermont, FL Minimized waste by through an efficient inventory control process and supporting employee commitment to improve
Maintained thorough knowledge of store merchandise and gained extensive knowledge of [x] new and non- traditional product lines
Created a new menu every day for service
Maintain sanitation standards and cleaning schedule Budgeting
Inventory
Ordering products and supplies
Create recipes
Costing
Communicate with other departments
Scheduling
Communication with board members
Engaging with the customers and encouraging and assessing feedback Pricing menu items
Pretty much everything involved with running a professional kitchen Asst. Superintendent 06/2022 - 06/2023 Mission Inn Resort and Country Club Howey in the Hills, FL Developed relationships with 35 new staff members, and assisted 10 existing staff members in their career development
Almost all aspects of maintaining the health, beauty and playability of a 72 hole, upscale, championship golf course
Mowing greens, tees,fairways and rough
Maintain a fertilizer,pesticide and herbicides schedule Coordinate crews for ongoing projects such as tree work, irrigation, new sod,syringe "hot spots Communicating updates,concerns and resolutions with the director and superintendent Golf course maintenance 04/2022 - 06/2023 Green Valley Country Club Clermont, FL All the same things as the Mission Inn, with more equipment maintenance different roles 07/2020 - 05/2022 A few different jobs, while looking for something I liked Clermont, FL I did a couple things during this time. Some side work, restaurant work... Just working to get by and looking for Tracy Baldwin
352-***-**** *************.***@*****.*** Clermont, Florida something I enjoy
Golf course maintenance 07/2016 - 07/2019 Green Valley Country Club Clermont, FL Again, I was doing the same thing as the above mentioned duties of golf course maintenance. Owner/Operator 01/1998 - 01/2015 Eagle Cleaning Janitorial and Carpet cleaning Clermont, FL All aspects of running and growing a successful small business Keeping and supplying several small crews of employees with the training and supplies to complete their work orders
Scheduling and budgeting
Locating and negotiating contracts with new clients Following up with word of mouth referrals
Staying up to date with new products
Maintain a good relationship with clients and staff Engaging communication with clients and staff and processing, addressing and any concerns brought to my attention
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Developed relationships with all new staff members, and assisted all existing staff members in their career development
Recruited all paid staff members to assist with event management and implementation of a volunteer retention bonus program
Provided customer service and was involved in training several team members each month Attended and chaired many board meetings and executive committee meetings, leading to the adoption of an action plan by the board
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 4% annually
Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a higher increase in crew satisfaction
Improved equipment maintenance and safety standards by, which resulted in a reduction in maintenance costs
Soix Chef/Back Stage Catering Manager 04/1991 - 04/1998 Orlando Arena Orlando, FL Managed and orchestrated teams of up to 36 cooks and 128 servers for very large events Create menus and recipes for service for sky boxes, banquet rooms, private club, media staff, performers, celebrities, politicians and several professional sports players Scheduling
Ordering and receiving
Inventory
Providing the best possible service to the client with what we had to offer and finding whatever we didn't Supervision of 28 sky boxes, 3, 25 person each, banquet rooms, 220 person media crew, concourse vendors, 155 seat, private club, and performers and players service as well Problem solving!
Flow of traffic
Attended and chaired [x] board meetings and [x] executive committee meetings, leading to the adoption of an action plan by the board
The list goes on and on
Skills
Customer service, Communication skills, Food service, Restaurant experience, Time management, Computer literacy, English, Guest services, Leadership, Motivated, Organizational Skills, Time Management, Multitasking, Detail oriented
Education
Alternative and renewable energy Everglades University 03/2019 Maitland, FL I maintained a 3.7 GPA, but did not graduate
Culinary arts West Shore Community College 01/1990 Ludington, MI I maintained a good GPA, but did not graduate