Supply Chain Quality Control

MAXIMILLIAN MATTHEWS, BBA

Conroe, TX 832-***-**** ***********.***@*****.*** www.linkedin.com/in/matthewsmax/ SUPPLY CHAIN & ERP SYSTEMS CONSULTANT QUALITY ASSURANCE LEADER OPERATIONAL STRATEGIST Analytical process improvement leader offering a blend of professional experience in inventory control, distribution operations, and ERP systems implementation, with a sharp focus on driving operational excellence, productivity, and quality control. Transforms and bridges technical systems and front-line distribution operations, as well as implements process enhancements that improve efficiency and safety across warehouse and distribution environments. Operates as a first-line problem solver and systems thinker with a strong grasp of root cause analysis, workflow optimization, and scalable standard operating procedures. Identifies process breakdowns, communicates solutions across multiple departments, and aligns team behaviors with enterprise goals. Known as an intuitive and natural leader with a track record of mapping solutions and delivering projects ahead of rigorous schedules. CORE EXPERTISE

SUPPLY CHAIN & LOGISTICS Inventory Management Distribution Operations Cycle Counting Root Cause Analysis Quality Control Logistics Coordination Vendor Sourcing Material Flow Optimization ERP & SYSTEMS ERP Implementation System Adoption Standard Operating Procedures (SOPs) POS System Integration Retagging System Troubleshooting LEADERSHIP Playbook Development Turnover Reduction Employee Development Training & Coaching Kaizen Methodologies Lean Principles Cost/Waste Reduction Safety Audits KPI Tracking PROFESSIONAL EXPERIENCE

SERVICE WIRE COMPANY Houston, TX November 2023 – Present Assistant Distribution Manager, 09/2024 – Present

Oversee end-to-end distribution operations across 3 shifts and 60+ personnel to ensure seamless material flow, inventory accuracy, and operational safety. Manage ~6 direct reports focused on process improvement, system integration, and cross- functional coordination. Act as interim Distribution Manager when needed.

• Implemented Kaizen-driven process improvements across warehousing, safety, and inventory handling, including workstation redesign and workflow optimization to eliminate waste and improve throughput.

• Applied lean principle to optimize distribution workflows and streamlined distribution processes, enabling the company to expand shipping from 3.2M pounds of materials to 4.0M in <18 months.

• Repositioned empty reels, which reduced operator walking distance from 20ft to 6ft, cut down congestion, improved safety, and reduced damage-related costs.

• Led a company-wide ERP system upgrade, directing inventory retagging, identifying training gaps, and improving system documentation – maintaining an inventory accuracy of >97.5%.

• Conducted daily safety audits and compliance reporting using KPA Flex, coordinated pre-shift meetings, and designed corrective actions with cross-departmental teams to proactively mitigate risk.

• Collaborated with material handlers, receiving, and wire-cutting teams to ensure real-time alignment of inbound and outbound logistics. Redirected workforce dynamically in response to bottlenecks or critical issues.

• Created and maintained SOPs and training documentation for new processes, ensuring ERP workflows are understood and adopted across frontline teams.

• Spearheaded hiring, onboarding, and cross-training initiatives to strengthen workforce agility and enable smooth operations during staffing shortages or shift fluctuations.

• Selected to pilot and define a newly created Assistant Distribution Manager role, developed in recognition of leadership potential. Mapped legacy operations, created SOPs, and rapidly learned distribution operations.

• Served as a critical partner in Customer Care Tickets (CCT)- also referred to as Cases- and their investigations, RCAs, and subsequent Corrective Actions

MAXIMILLIAN MATTHEWS, BBA 832-***-**** ************@*****.*** Page Two Professional experience continues…

Management Trainee, 02/2024 – 09/2024

Recruited into a competitive two-year rotational program focused on supply chain, manufacturing, logistics, and quality operations. Recognized for performance and initiative, leading to a promotion within 8 months to define and lead the newly created Assistant Distribution Manager role. Integral partner in company-wide ERP implementation and early-stage process optimization projects across multiple facilities.

• Contributed to Kaizen and inventory improvement initiatives during distribution rotation, identifying inefficiencies and proposing tactical changes to optimize material flow and accuracy.

• Led ERP upgrade in Houston, defining system gaps, troubleshooting user issues, and implementing changes to improve performance and adoption. Directly supported inventory management and staff training during go-live.

• Dispatched to Phoenix facility to support ERP migration. Trained new Distribution Manager, documented system issues, and created user-facing SOPs and playbooks to improve on-time delivery from 50% to ~70% following one- week training visit.

Supply Chain Intern, 11/2023 – 02/2024

Supported the inventory control team during peak year-end operations, focusing on cycle counting accuracy, system adjustments, and root cause analysis. Acknowledged for strong analytical skills, attention to detail, and rapid ERP system proficiency, which led to a full-time offer and promotion into the company’s Management Trainee program.

• Performed root cause analysis (RCA) on inventory discrepancies, uncovering patterns tied to operator input errors, system update lags, and documentation inconsistencies.

• Gained system access within two weeks and independently executed inventory adjustments in ERP, including resolving unit mismatches and updating on-hand quantities. GOLDEN HOUR COFFEE & TEA The Woodland, TX October 2022 – Present Division Manager, 04/2023 – Present

Store Manager, 10/2022 – 04/2023

Provide ongoing operational, strategic, and vendor support to the business owner while managing cross-functional initiatives involving supply chain coordination, quality assurance, and staff performance. Manage a 10-member team charged with providing customers with unparalleled experience and products.

• Supported the expansion of operations into a new bakery, identified and sourced equipment, created floor blueprints, evaluated vendor quotes, and ensured brand consistency across signage and packaging.

• Audited supplier pricing across core inputs. Coordinated private-label development for in-house branded coffee products, boosting weekend revenue from ~$650 to $1,800/day.

• Partnered with business owner to roadmap a text-based loyalty program integrated with POS (Square), increasing customer return rate and satisfaction, which influenced the maintenance of 4.4 Yelp rating and 4.5 on Google. Barista, 08/2021 – 10/2022

Provided customer service while crafting high-quality beverages and maintaining strict safety and sanitation standards. ADDITIONAL WORK EXPERIENCE

JET’S PIZZA Tomball, TX 2015 – 2021

General Manager/Manager/Crew Member

EDUCATION

Bachelor of Business Administration in Supply Chain Management (Cum Laude) 2023 UNIVERSITY OF HOUSTON Houston, TX

PROFESSIONAL DEVELOPMENT

6S, Lean, Waste Reduction Methods 2024

KAIZEN COLLEGE

Contact this candidate