Data Entry Client Services

Nathaniel Parks

Detroit, MI • 248-***-**** • ************@*****.***

Professional Summary

Versatile administrative professional with over a decade of experience streamlining office workflows, supporting cross-functional teams, and managing high-volume documentation in fast-paced environments. Trusted for delivering timely, accurate support in finance, tech, and public sectors. Skilled at juggling priorities, improving internal processes, and enhancing team communication.

Core Skills

• Microsoft Office Suite (Word, Excel, Outlook)

• Data Entry & Recordkeeping

• Mailroom & Document Management

• Customer & Client Services

• Deadline Management

• Administrative Support

• Web Page Design (Basic Knowledge)

• Business Communications & Contracts

Key Highlights

• Supported high-volume mail and data operations at JP Morgan Chase and Canon, processing hundreds of items daily with 99% accuracy

• Improved document turnaround time by 20% at Google’s Ann Arbor site by optimizing data entry protocols

• Recognized for customer-first service at FedEx Office, earning repeat client requests

• Maintained 100% compliance with confidentiality standards during U.S. Census Bureau fieldwork

Technical Tools

Microsoft Word, Excel, Outlook, Teams • Adobe Acrobat • DocuSign • Google Workspace • SharePoint • Basic HTML & Web Design

Professional Experience

Mail Extractor

JP Morgan Chase (via Randstad), Belleville, MI Feb 2024 – May 2024

• Received, logged, and distributed mail and work batches

• Verified documentation accuracy and completed data entry tasks

Data Capture Operator

Google (via Adecco), Ann Arbor, MI Oct 2022 – May 2023

• Collaborated with teams to define data requirements

• Captured and scanned data for business reporting projects

Mail Coordinator

Canon Business Process Services, Livonia, MI May 2012 – Feb 2022

• Handled internal mail routing, delivery, and packaging

• Coordinated outgoing shipments and logged overnight packages

Enumerator (Seasonal)

Census Bureau, Detroit, MI Apr 2010 – Jun 2010

• Conducted resident interviews and collected census data

• Ensured data accuracy and maintained confidentiality

Client Services Professional (Seasonal)

H&R Block, Detroit, MI Jan 2010 – Apr 2010

• Scheduled appointments and supported front desk operations

• Delivered tax documents and answered client inquiries

On-Site Service Specialist / Courier

IKON Office Solutions, Novi, MI Feb 2008 – Oct 2008

• Performed daily printer maintenance and coordinated service calls

• Transported documents and supplies across office locations

Customer Consultant

FedEx Office, W. Bloomfield, MI Nov 2004 – Oct 2006

• Assisted customers with print and shipment needs

• Educated clients on printing solutions and processed transactions

Computer Repair Technician

Innovative Software Solutions, Southfield, MI Jun 2004 – Oct 2004

• Repaired PCs and installed software updates

• Documented tech specifications for client hardware

Education

Davenport University, Dearborn, MI

Bachelor of Business Administration, 2004

Henry Ford Community College, Dearborn, MI

Associate of Business Administration, 2001

Associate of Science in Computer Information Systems, 2001

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