Case Manager Management

Continued…

AKILI CALHOUN

**** **** ****** #*** *** Francisco, CA 94109 925-***-**** **************@*****.*** SUMMARY

<Psychologist/ Clinical Case Manager/ Non-Profit>

Experienced Clinical Case Manager and Psychologist with a proven track record of delivering compassionate care and effective treatment plans to diverse client population. Skilled in conducting comprehensive treatment plans, developing tailored interventions, and collaborating with multidisciplinary teams to optimize client outcomes. Strong background in mental health counseling, crisis intervention, and therapeutic techniques. Dedicated to promoting mental wellness and facilitating positive changes in individuals’ lives. Skills:

Clinical Assessments Therapeutic Techniques Crisis Intervention Case Management Multidisciplinary Collaboration Empathy and Compassion Cultural Competence Documentation Problem-Solving Skills Facilitating Groups

PROFESSIONAL EXPERIENCE

Westside Community Services, San Francisco, CA November 2022 - Present Clinical Case Manager

• Provide direct case management services to a minimum of 15 clients (typical caseload may be as high as 60)

• Partake in the team-based assessment and contribute through the collection of data and creation of documents to assist the LHPA in additional treatment goals and documentation

• Maintain the clinical record which includes completion of all required paperwork and on-going progress notes for each client contact; Prepare and maintain required paperwork as outlined in the Federal, State, and/or City & County DPH guidelines (i.e. Documentation Manual); capture all billing opportunities to ensure meeting the minimum number of minutes per week as required by the Programs’ annual contract.

• Liaison with other treatment providers, family members, others involved in the client’s care and community functioning. Engage in case conference at Westside or out in the community in efforts to benefit the client.

• Provide crisis intervention as needed which may include community outreach and hospitalization of the client. Mandatory reporting to CPS in addition to the completion of filling out a Quality of Care report for DPH.

• Participate in weekly mandatory meetings: team meetings, productivity meetings, and weekly supervision; as well as participate in professional development training as well as all required safety trainings and other required annual DPH and/or Westside trainings throughout the year.

• Participate in a community events that may fall during evenings, weekends, and holidays

• Commit to the provision of culturally competent services and follow established company policies and those outlined in the employee handbook.

• Special projects and other responsibilities as may be determined. AKILI CALHOUN

1010 Bush Street #126 San Francisco, CA 94109 925-***-**** **************@*****.*** Continued…

Letterman Project, Antioch School District, Brentwood, CA September 2012- October 2022 Mentor at Risk Youth Counselor/ Owner

The mentor/At-Risk Youth Counselor plays a vital role in providing mentorship, counseling, and support services to at-risk youth population. Worked closely with young children facing various challenges such as behavioral issues, academic difficulties, family conflicts, substance abuse, or involvement in the juvenile justice system

• Developed and maintained positive relationships with at-risk youth, establishing trust and rapport to facilitate effective communication and support

• Provided one-on-one counseling, mentoring, and guidance to address behavioral, emotional, and social challenges faced by youth participants.

• Conducted comprehensive assessments and developed individualized service plans tailored to each youth’s strengths, needs, and goals

• Collaborated with families, schools, and community resources to ensure a holistic approach to youth support and intervention.

• Facilitated group counseling sessions, workshops, and educational activities on topics such as life skills, conflict resolution, anger management, and substance abuse prevention.

• Advocated for youth rights and access resources, including social services, mental health services, educational opportunities, and employment readiness programs.

• Mentored and tracked process, evaluated outcomes, and documented interventions, maintained accurate records and reports in compliance with organizational policies and standards. Refuse for Youth, San Leandro, CA October 2019- April 2012 Juvenile Counselor

• Conducted individual counseling sessions to assess emotional, behavioral, and social needs of juveniles

• Developed personalized treatment plans and goals in collaboration with clients and their families

• Facilitated group counseling sessions to address common issues and promote peer support

• Provided crisis intervention and de-escalation techniques during challenging situations

• Assisted juveniles in accessing community resources

• Maintained accurate and confidential records of client progress, assessments, and interventions

• Communicated regularly with legal professionals, probation officers, and social workers to coordinate care plans

African American Affinity Group, Antioch Unified School District, Antioch, CA June 2016- May 2017 Volunteered Lead

• Recruited and onboarded volunteers through outreach efforts, networking, and community partnerships

• Developed training programs and materials to educate volunteers on their roles, responsibilities, and organizational policies

• Coordinated volunteer schedules, assignments, and shifts to meet organizational needs.

• Provided ongoing supervision, guidance, and support to volunteers to ensure their success and satisfaction

AKILI CALHOUN

1010 Bush Street #126 San Francisco, CA 94109 925-***-**** **************@*****.*** EDUCATION

American Behavioral Institute, Orange County, CA

DOCTORATE IN CLINICAL PSYCHOLOGY

Phillips Institute, Encino, CA

MASTERS OF MARRIAGE AND FAMILY THERAPY

University of Hawaii, Monoa, Hawaii

BACHELOR OF ARTS/POLITICAL SCIENCE

Computer Skills: MS Office, AVATAR, Paycom, Power Point, Excel,

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