Customer Service A Team
Resume:
Karen L. Miller
***** **** ****, ******* ********, MI 48035
****************@*****.***
CUSTOMER SERVICE PROFESSIONAL
Profile
More than 20 years’ successful experience in customer service and support along with outstanding secretarial skills. My recognized strengths are in customer care, problem-solving, and sales staff support.
Possess solid computer skills.
Excellent working knowledge using both; Microsoft Excel, WordPerfect, Microsoft Word
Ability to train, motivate, and supervise customer service employees.
A team player.
A leader and successful working as a team or alone.
Synopsis of Achievements
Created positive environment with customer satisfaction.
Excellent organizational skills, ability to focus on projects and complete them in a timely fashion.
Work well with co-workers and customers.
Employment
Rebels Hair Studio 09/2008 -2012
Receptionist
Walt Disney Elementary School 09/2009 - 2012
Lunch/Recess Aide also assisted 2nd-6th grade teachers in class
1-800 Flowers, Designs by Guzzardo's 10/2005 -2008
Sales Clerk, Floral Designer and Driver
In charge of cashier, payroll, deposits and retail sales report. Performed #1 in sales.
Sundays Tanning Salon 09/2000 - 06/2005
Customer Service Representative/Manager
Managed five employees and worked as a Sales Associate. Achieved number 1 in sales.
Huntington National Bank 05/1991 - 06/1999
Executive Secretary / Commercial Lending Processer
Worked for CFO, two Senior Vice Presidents and Vice President from 1991-1994 and from
1994-1999 worked in the Commercial Lending Department for three Senior Vice Presidents.
Lawrence J. Schloss, Attorney 06/1990 - 05/1991
Legal Secretary
Dahlberg, Mallendar & Gawne, P.C. 09/1988 - 06/1990
Legal Secretary
Barbier, Tolleson, Mead, Paige & Carlin, P.C . 04/1983 - 09/1988
Legal Word Processor
Education
Macomb Community College: Major in business. Degree still pending.
References Furnished Upon Request
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