Customer Service Los Angeles

Tin Tin Nyo

Los Angeles, CA ***** 310-***-**** **************@*****.***

Summary

Experienced manager and entrepreneur with over 20 years in retail, restaurant, and customer service management. Former owner of a top-rated Turkish restaurant on TripAdvisor, skilled in engaging customers, leading teams, and driving business success. Seeking a role to apply her management expertise and passion for customer interaction in a collaborative setting. Experience

Alchemist Cafe & Restaurant

Co-Founder and Managing Partner

January 2021 -November 2024

Los Angeles, CA

Managed daily restaurant operations, overseeing staff, inventory, and customer service to ensure smooth and efficient service. Ensured exceptional dining experiences by maintaining high food quality standards, addressing customer feedback, and fostering a welcoming atmosphere.

Monitored and analyzed customer feedback to identify areas for improvement and implement changes that enhanced the dining experience.

Recruited, trained, and supervised staff while maintaining high standards of food quality, customer satisfaction, and operational efficiency.

Mobile Planet, Mobile Planet 1, Mobile Planet 2 (T-Mobile Authorized Dealer) Founder and Managing Director

November 2006 - March 2020

Hollywood & Highland Center, CA

Directed overall business operations at three different stores, including sales, staffing, and customer service, to drive store growth and profitability.

Built a high-performing team by recruiting, training, and mentoring employees to ensure excellent customer service and meet sales targets.

Managed vendor relationships, inventory, and marketing strategies to align with T-Mobile's brand standards. Show Off Designer Clothing Store

Founder and Managing Director

February 2009 - April 2011

Canoga Park, CA

Oversaw daily operations, including inventory control, merchandising, and cash handling, while leading a team to deliver exceptional customer service.

Assisted customers with styling and product selection, promoted high-end items, and implemented strategies to meet and exceed sales targets.

Collaborated with designers and suppliers to ensure timely product delivery and maintained strong partnerships for exclusive offerings.

Cell World, Cell World 2 (T-Mobile Authorized Dealer) Founder and Managing Director

January 2005 - August 2006

Los Angeles, CA

Oversaw all aspects of store operations, including sales, inventory management, and customer service, to ensure a smooth and profitable business.

Developed and executed marketing strategies to increase foot traffic and build a loyal customer base. CompUSA

Customer Service/Cashier

September 2001 - November 2004

Los Angeles, CA

Assisted customers with product selection, answered questions, and resolved issues to enhance the shopping experience. Managed cash register operations, processed payments, returns, and exchanges, ensuring a smooth checkout process. Helped maintain organized displays, stocked shelves, and ensured the sales floor was clean and welcoming for customers. Education

West Los Angeles College

Biology General

2004

Associate's

Skills

Customer Service, Team Leadership, Operations Management, Sales and Upselling, Budgeting Control and Cost Management, Inventory Control, Conflict Resolution, Vendor Relations

Contact this candidate