It Support Business Intelligence

SHAIL SHAH

Hoboken, NJ +1-551-***-**** *************@*****.*** Linkedin Github

EDUCATION

Stevens Institute of Technology, Hoboken, NJ August 2024 - May 2026 M.S. in Computer Science

Charotar University of Science and Technology, India December 2020 - May 2024 Bachelor of Engineering in Information Technology

SKILLS

Database: SQL, MySQL, MongoDB, PostgreSQL

Deployment Platforms: AWS, GCP, Azure Functions, Firebase, Web API, Linux, Render

Tools and Frameworks: Postman, REST, Kubernetes, Docker, VS Code, Web API, XAMPP, GitHub EXPERIENCE

IT Intern, AMNEX May 2023 – May 2024

• Provided IT support to 200+ internal users, including laptop troubleshooting, software installation, hardware setup, and resolving network connectivity issues; reduced average resolution time by streamlining ticket handling and documentation processes.

• Deployed and maintained AMNEX’s cloud infrastructure on Google Cloud Platform (GCP), configuring instances, VPCs, VPNs, firewalls, and load balancers to ensure secure, high-performance cloud operations for 500+ users.

• Designed and enforced advanced network and security policies, including firewall rules and access control measures, resulting in a 30% reduction in data breach incidents and improved performance under peak traffic loads. Data Intern, Charly Computers May 2022 – July 2022

• Created the calculator using development tools including Visual Studio Code, PhpMyAdmin, and XAMPP, enhancing system performance and reliability; the tool is now employed by 15 environmental organizations for educational purposes.

• Engineered a robust application using HTML, CSS, Bootstrap, JavaScript, and SQL, ensuring seamless integration of front-end design with back-end data management; the application achieved a 20% improvement in user engagement metrics. Application Architecture Intern, TUSKER AI January 2022 – March 2022

• Restructured the Tusker AI website using HTML, CSS, and JavaScript to create a user-friendly interface that increased site engagement by significantly, enabling users to easily deploy machines without coding knowledge.

• Collaborated with the backend team to integrate APIs for seamless data flow between the user interface and core machine deployment systems, improving overall application responsiveness and user satisfaction. PROJECTS

Blockchain over TCP/ IP Flask, SHA256 and Solidity

• Developed a decentralized application using on-chain blockchain architecture and SHA256 for secure file storage, ensuring immutability and data integrity. Designed and analyzed Proof of Work algorithms to optimize performance and enhance security in a peer-to-peer network.

• Implemented and compared two Proof of Work algorithms, analyzing their efficiency, security, and impact on computational performance for decentralized file storage.

GCP Project Structure Analysis

• Evaluated Google Cloud Platform services which offers diverse services, including Kubernetes for container management, Compute Engine for virtual machines, and App Engine for application deployment, tailored for businesses and developers.

• Evaluated data storage options like Cloud Spanner and Cloud Storage for better global access and flexibility in applications.

• Assessed cost-efficiency and scalability of GCP services across different use cases, providing recommendations that optimized cloud resource allocation and reduced projected operational expenses by 20%. ERC-Token / Krypt website React, Ganache and Solidity

• Designed an innovative blockchain website that combined backend technical systems and user-friendly interfaces; implemented features that enhanced transaction speed, achieving a notable improvement in processing times by 40%.

• Developed smart contracts using Solidity to ensure secure and efficient transactions, streamlining the overall user experience on the platform.

CERTIFICATIONS

• Networking: The Bits and Bytes of Computer Networking

• AZURE: AZ-900 Azure Fundamentals Certified

• AWS: AWS Cloud Foundations Badge

• GCP: Cloud Digital Leader Track and also completed almost 50 google cloud badges

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