Medical Assistant Mental Health
Resume:
LAUREN BRINK
C o n t a c t
*******@*****.***
Barnegat, NJ 08005
C a r e e r Objective
Compassionate case management professional with extensive social services experience. Skilled in creating and managing individualized plans for clients and families and providing support to help them reach their goals. Knowledgeable in the areas of mental health and addiction, and able to effectively collaborate with various stakeholders to create positive outcomes. Committed to advocating for clients and providing them with the resources they need to lead successful lives. E x perience
CERTIFIED MEDICAL ASSISTANT - CASE MANAGER
HACKENSACK MERIDIAN HEALTH PSYCHIATRY — Neptune City, NJ Feb 2022 - Present
• Ensured safety of clients through risk assessment procedures and implementation of safety protocols.
• Promoted self-advocacy techniques through positive reinforcement strategies.
• Provided emotional support and counseling to individuals with mental health issues.
• Monitored medication compliance among clients taking psychotropic medications.
• Collaborated with multidisciplinary teams to ensure continuity of care for clients. CERTIFIED MEDICAL ASSISTANT
ADVOCARE STAFFORD ASSISTANT — Stafford, NJ
Oct 2021 - Feb 2022
• Documented medical data in patient charts, facilitating accurate records.
• Triaged patients and performed vital checks for patient flow facilitation.
• Supported physicians in examinations, procedures, and diagnostic tests.
• Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
• Monitored supply inventory for low stock and worked with staff to reorder.
• Maintained medical equipment and instruments according to established protocols.
• Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
• Performed patient intake and assisted in patient care procedures.
• Assisted in medical record keeping and filing, including patient registration and scheduling appointments.
• Provided patient education and post-visit care instructions to foster care continuum. C E R T I F I E D MEDICAL A S S I S T A NT & CASE MANGER
• Worked interdependently with other professionals to provide quality health care to patients. MEDICAL BILLING SPECIALIST
A STEP ABOVE HEALTH SERVICES LLC — West Creek, NJ
Feb 2019 - Jan 2022
• Handled third-party billing, collection, and reimbursements.
• Adhered to HIPAA regulations when handling confidential patient information.
• Negotiated payment arrangements with delinquent accounts to collect outstanding balances.
• Assisted with training new employees on medical billing practices, procedures, and protocols.
• Reviewed patient bills for accuracy prior to mailing out or submitting electronically for payment.
• Monitored payer contracts for changes in reimbursement policies or new fee schedules.
• Assisted with accounts receivable by following up on unpaid claims within designated time frames.
• Maintained up-to-date records of payments received from insurance companies, patients, and other sources.
E ducation
CERTIFICATE IN CLINICAL MEDICAL
Jul 13 CERTIFICATE IN CLINICAL MEDICAL — Career Institute CERTFICATE IN MEDICAL ASSISTING
Jun 13 CERTIFIED MEDICAL ASSISTANT IN MEDICAL ASSISTANT — National Center of Competency Testing BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY
Jun 05 RICHARD STOCKTON COLLEGE — NJ
ASSOCIATE IN ARTS (A.A.) IN PSYCHOLOGY
Jun 03 OCEAN COUNTY COLLEGE — NJ
HIGH SCHOOL DIPLOMA
Jun 00 TOMS RIVER HIGH SCHOOL EAST — Toms River, NJ S k i l l s
• Direct Patient Care
• Patient Assessments
• EMR Systems
• Eligibility Assessments
• Medical Records Management
• Annual Case Reviews
• Case Planning
• Telephone Etiquette
• Insurance Regulations
• Case Planning and Management
• Verbal and Written Communication
• Multitasking and Organization
• Data Entry and Analysis
• Interdisciplinary Collaboration
• Clients Rights
• Crisis Intervention
• Community Resources
• Utilization Management
• MS Office
C e r t i f i c a t i o ns
• CPR/AED/BLS Certificated
• Certified Medical Assistant
R e f e r e n c e s
References available upon request
Contact this candidate