Accounts Receivable Specialist

Mark Anthony Harris

Camden, NJ 646-***-****

***********@*******.***

SUMMARY:

Business-to-Business high volume Commercial Collections, Made over 100 calls a day, top-notch follow-ups and methodical approaches. Specializes in pursuing delinquencies, setting up payment plans, credit research, invoicing, payment processing and account updates.

Account Reconciliation Customer Service & Client Relations

Payment Management Business Acumen

Problem Resolution Communication – Written & Oral

Data Gathering & Documentation

Project Management Records Maintenance

Conflict Resolution Credit Analysis & Collections

Interpersonal Skills/ pivot tables, V look

Time Management Investigative Research

Organization & Coordination

ADDITIONAL SKILLS:

Microsoft Office Word, Excel, Outlook, Sales force, Elite, Oracle, JD Edwards, Power BI –Quick books, Sage, NetSuite, RLM

WORK EXPERIENCE:

Accounts Receivable Specialist October 2024 – February 2025 The Row Apparel Company New York, NY (Consultant)

Managed accounts that are 30, 60, 90, and 120 days past due.

Worked with a system called RLM where we generated the statements to send to the clients who were past due.

Had daily meetings to go over what past due accounts needed more attention and focus to get them current.

Accounts Receivable Specialist

Brookfield Renewable US New York, NY (Consultant) February 2024 – May 2024

Managed accounts that are 30, 60, 90, and 120 days past due.

Routinely contacted account holders via phone, email, and express mail to collect payments via wire transfer, overnighting, and credit cards to resolve delinquencies

Created weekly aging reports to access where the client’s delinquency was and then we had daily meetings to determine if the client’s payment history had improved and their credit worthiness.

Accounts Receivable Specialist

Schulman Lobel New York, NY (Consultant) May 2023- Sept 2023

Managed accounts 30, 60, 90, and 120 days past due with invoice and purchase order discrepancies and incorrect pricing.

Routinely contacted account holders via phone, email, and express mail to collect payments via wire transfer, overnighting, and credit cards to resolve delinquencies

Created weekly aging reports to access where the client’s delinquency was and then we had daily meetings to

determine if the client’s payment history had improved.

Accounts Receivable Specialist

Katz Media New York, NY (Full-time Remote) June 2022 – Feb 2023

Managed accounts 30, 60, 90, and 120 days past due with invoice and purchase order discrepancies and incorrect pricing.

Applied cash and reconciliation for my alpha accounts that I was responsible for and also had to set up payment arrangements for these accounts as well.

Routinely contacted account holders via phone, email, and express mail to collect payments via wire transfer, overnighting, and credit cards to resolve delinquencies.

Created weekly aging reports to access where the client’s delinquency was and then we had daily meetings to determine if the client’s payment history had improved.

ACCOUNT REPRESENTATIVE COLLECTIONS ANALYST

Green Key Solutions New York, NY (Part-time Remote) Oct 2019 – Feb 2023

Instrumental in the collection and report generation of monthly expense variances and explanations.

Managed accounts 30, 60, 90, and 120 days past due with invoice and purchase order discrepancies and incorrect pricing.

Spearheaded collections bringing in monthly revenues ranging from $100,000.00 to $500,000.00.

Maintained accounts by updating billing information and generating annual expense plan goals.

Sustained the fixed asset module and calculated and recorded monthly depreciation expenses.

Reconciled discrepancies between accounts receivable general ledger accounts and accounts receivable trial balance accounts.

ACCOUNT REPRESENTATIVE COLLECTIONS ANALYST

Brinks Logistics New York, NY (Full-time) Feb 2018 – Aug 2019

Managed Credit& Collections process.

Identified delinquent accounts and initiated collection action.

Action included but is not limited to placing service request on hold and contacting customers for payment via email and/or phone.

Responsible for Billing, Accounts Receivables, Accounts Payables, and Month-end closing.

ACCOUNT REPRESENTATIVE COLLECTIONS ANALYST

Verizon Telecommunications Woodbridge, NJ (Part-time) Apr 2016 – Jan 2019

Build collection queue daily.

Contacted assigned debtors to obtain payment status and the reason for the delay in payment.

File emailed remittances to the corresponding folder for cash positing.

Renamed remittance files to aid in posting.

Excellent references upon request.

ACCOUNT REPRESENTATIVE COLLECTIONS ANALYST

Wolters Kluwer Health Philadelphia, PA Apr 2010 – Jan 2015

Maintained and ensured all delinquent account information and records are kept confidential.

Conducted bi-weekly training classes for new employees consisting of all aspects of a collector’s duties and corporate policy.

Managed and coach a team of over 20 collection specialists and supervisors.

Coordinated and assist team members in order to meet production goals of collecting delinquent medical bills, utility bills, state taxes, and traffic violations.

COLLECTIONS ANALYST

Interline Brands Mt. Laurel, NJ March 2008– Feb 2010

Reviewed delinquent credit accounts.

Contacted debtors by phone on delinquent accounts of debts owed, informed the individuals of the debts owed and provided thorough information for the clients to understand the processes needed to collect the debts.

Collection department was outsourced oversees.

COLLECTIONS ANALYST Apr 2007 – Dec 2007

Deloitte Consulting LLP New York, NY

Answered client questions about credit and collected payments on accounts 60-120 days past due.

Applied and processed cash to the receivables and researched mis-applied payments.

Pioneered the investigation and uncovering major instances of embezzlement and large balances due.

Reviewed all balances to ensure ledger charges and payments were applied accurately.

Generated accurate end – of – the - quarter financial statements for approval by partners.

Evaluated client situations and recommended optimal solutions to meet individual needs.

Reviewed credit reports identifying the best-fit strategies for consolidating or eliminating balances.

COLLECTIONS ANALYST Sept 1994 – March 2005

Marrone Law Firm LLC Philadelphia PA

Answered client questions about credit and collected payments on accounts 60-120 days past due.

Applied and processed cash to the receivables and researched mis-applied payments.

Pioneered the investigation and uncovering major instances of embezzlement and large balances due.

Reviewed all balances to ensure ledger charges and payments were applied accurately.

Generated accurate end – of – the - quarter financial statements for approval by partners.

EDUCATION:

PUBLIC ADMINISTRATION

Trenton State College Trenton, NJ

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