Real Estate Customer Service

RESUME

Yeab Kassa

***** ****** *******, ****, *****

Phone: 443-***-****

Email: ***********@*****.***

CAREER OBJECTIVE

Motivated business administration student with a knack for problem-solving and a passion for efficiency, seeking a challenging role in solar sales. Leveraging a diverse background in door-to-door solar and roofing sales, real estate, car import management, Airbnb management, entrepreneurship, and customer service, combined with an Associate Degree in Arts from Dallas College, I aim to contribute to a dynamic team and drive sustainable energy adoption.

EDUCATION

Associate Degree in Arts

Dallas College, Dallas, Texas

Graduation: May 2024

High School Diploma

Lycée Guebre Mariam, Addis Ababa, Ethiopia

Graduation: June 2022

LANGUAGES

English: Fluent

French: Fluent

Amharic: Native

SKILLS

Positive Attitude

Goal-Oriented

Team Leadership

Ability to Multitask

Problem-Solving

Attention to Detail

Team Building

Critical Thinking

Negotiation

Dependable and Reliable

EXPERIENCE

Solar and Roof Sales

Door-to-Door Sales Representative

Various Locations

Excelled in door-to-door sales, educating homeowners about solar energy and roofing solutions.

Achieved high conversion rates by effectively communicating the financial and environmental benefits of solar adoption.

Built strong client relationships through personalized consultations and tailored solutions, contributing to customer satisfaction and referrals.

Consistently met and exceeded sales targets in a competitive market.

Real Estate and Airbnb Management

Sales and Rental Agent

Addis Ababa, Ethiopia

Negotiated property sales and rentals, ensuring optimal deals for clients.

Managed Airbnb listings to maintain high occupancy rates and positive guest experiences.

Delivered exceptional customer service, fostering trust and rapport with clients.

Internship at Leunata Car Import

Administrative Assistant Intern

Addis Ababa, Ethiopia

Supported daily operations, including inventory tracking and order processing, for car imports.

Assisted in coordinating logistics and communicating with international suppliers to ensure timely deliveries.

Gained insights into the import/export industry, improving organizational and administrative skills.

Entrepreneurship

Founder

Dog Toy Sales Venture on Telegram Addis Ababa, Ethiopia

Created and managed an online business selling dog toys on Telegram.

Developed marketing strategies to attract customers, resulting in consistent sales growth.

Oversaw inventory management, order fulfillment, and customer interactions for seamless operations.

Dallas College

Campus Tour Guide and Front Desk Assistant

Dallas, Texas

Conducted engaging campus tours for prospective students and visitors, showcasing key features and programs.

Assisted students, faculty, and visitors with inquiries, directions, and administrative tasks.

Maintained a welcoming and organized reception area, effectively handling high volumes of inquiries.

SUMMARY

As an international student with extensive experience in solar and roofing sales, car import management, real estate, and entrepreneurship, I bring a strong work ethic, adaptability, and multilingual communication skills. My background and dedication to problem-solving position me as an asset to any team in the renewable energy sector.

I look forward to contributing to your organization's growth and mission. Please feel free to contact me at your convenience to discuss how my skills align with your needs.

Sincerely,

Yeab Kassa

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