United States Case Management

SyroneTurner

Owings Mills, Maryland, ***** United States 503-***-**** *******@*****.***

WWW: https://www.linkedin.com/in/syrone-turner-483670329

Objective

Experienced Government Background Investigator with a strong track record in conducting

thorough investigations, risk assessments, and interviews to ensure compliance with federal

regulations. Seeking opportunities to contribute my expertise to roles that demand precision,

discretion, and analytical thinking. I bring advanced skills in investigative tools, managing sensitive

information, and preparing detailed reports, along with strong interpersonal abilities, ensuring

accuracy, efficiency, and confidentiality in all assignments

Skills

Conducting background investigations

Risk assessment and mitigation

Compliance with federal regulations

Data analysis

report preparation

Managing sensitive and confidential

information

Interviewing techniques for investigations

Case management

problem-solving

Strong attention to detail

Discretion and ethical judgment

Effective communication

interpersonal skills

Time management and efficiency

Adaptability to changing priorities

Collaboration with cross-functional teams

Experience

CEO 01/2015 - Current

Power Marketing Promotions LLC. - Owings Mills

Conducted 4,000+ one-on-one interviews and 1,000+ detailed investigative background

checks.

Delivered public speeches to audiences of 100+ people, enhancing public engagement.

Led teams and made critical decisions under high-pressure conditions to achieve operational

goals.

Streamlined operations through restructuring efforts, improving efficiency by 20%.

Developed and implemented strategic plans, driving business growth and increasing

profitability by 15%.

MARKETING BUSINESS 06/2015 - 07/2023

Baltimore MD - Owings Mills, Maryland,, United States

Managed multi-channel strategies (social media, email, SEO, paid ads), increasing brand

visibility and boosting customer acquisition by 30%.

Identified trends, customer needs, and competitor activities to drive business opportunities and

optimize strategies.

Reduced acquisition costs by 25% while improving lead conversions through targeted digital ad

campaigns.

Fostered relationships with vendors and stakeholders, enhancing market positioning, and

opening new business avenues.

Leveraged KPIs and analytics to monitor performance, improving customer retention by 20%

and driving 12% year-over-year growth.

Generated income, placing within the top 5% of earners in America.

SERVICE COORDINATOR 08/2009 - 05/2014

Self Enhancement inc(SEI) - Portland, Oregon, United States

Coordinated and scheduled services, ensuring timely delivery and alignment with customer

expectations.

Managed communication between clients, vendors, and internal teams to resolve issues

efficiently and maintain service standards.

Monitored and tracked service requests, maintaining accurate records and ensuring prompt

follow-ups.

Developed and implemented workflows that improved service delivery efficiency by 15%.

Provided training and support to team members, fostering collaboration and continuous

improvement.

ORGANIZED MAN'S, WOMAN'S AND CHILDREN'S 02/2002 - 06/2008

Salvation Army Moore St, Basketball League - Portland, Oregon, United States

Managed the organization of basketball leagues for men, women, and children, including

scheduling games and tournaments.

Recruited and supervised referees, coaches, and volunteers to ensure high standards of

gameplay and sportsmanship.

Established partnerships with sponsors and community organizations to secure funding and

venues for league events.

Handled player registrations, inquiries, and compliance with league rules and regulations.

Organized promotional events and outreach efforts to boost participation and audience

engagement.

Languages

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