Customer Service Data Entry
Resume:
Michelle Morales
New Braunfels, TX *****
***************@*****.***
Professional Summary
Efficient and detail-oriented administrative professional with 11 years of experience in customer service and office management. Proven ability to enhance organizational efficiency through strong communication and leadership skills. Adept at utilizing Microsoft Office to streamline administrative tasks and improve customer interactions. Committed to delivering exceptional support and fostering positive relationships in fast-paced environments.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Caregiver Domestic work/ disabled
Grandparents / SSA-New Braunfels, TX
December 2000 to Present
I got married and then eventually became disabled while caring for my elderly grandparents After their passing and a lot of soul searching I am now living my best life and I am very motivated and eager to get back into the workforce!
Human Resource Assistant/Receptionist
Sysco-Kirby, TX
April 2005 to May 2005
I was a temp doing data entry work and when the job ended I was offered a permanent position in the HR dept assisting with filing and updating employee files. I also relieved the receptionist during her lunch hour
Inbound sales and configuration associate
Dell Computers-New Braunfels, TX
May 1999 to January 2000
Answered calls and configured computers according to the needs of the customer Worked on a trial team offering add on services or hardware the company was offering to see the projective sells potential before the entire company officially offered it as an add on Won first place for the most sells on trial team
Once it went company wide all and all sales reps were offering it, the company had a contest for the most sales for all teams in the entire company consisting of two locations in two states and I won 1st place for the most sales again!
Front Desk Receptionist
Barkel-New Braunfels, TX
January 1999 to March 1999
Answered phones and transferred as needed
Greeted applicants or employees and addressed they're needs accordingly Distributed checks to employees
Filing
Data Entry Clerk
Checks in the mail-New Braunfels, TX
April 1996 to May 1998
Worked on a team processing orders for Mary Kay Associates for new checks entering the data to be printed on their checks in a specific way while maintaining speed and accuracy for 8 hours mon-Friday Business and Office Technology
Gary Job Corps-San Marcos, TX
May 1996 to December 1996
• Created professional business correspondence including memos, letters, and email communications on behalf of supervisors or managers
Education
GED
New Braunfels High School-New Braunfels, TX
August 1989 to December 1991
Skills
• Communication skills
• Leadership
• Customer service
• Organizational skills
• Working with people with developmental disabilities
• Meal preparation
• Microsoft Word
• Caregiving
• Care plans
• Administrative experience
• Microsoft Office
Languages
• I am bilingual English and Spanish - Intermediate Certifications and Licenses
Business and Office Technology receptionist
December 1996 to Present
I graduated early and acquired many additional skills from work experience which I was able to utilize and excel to the position of administrative assistant to the VP of Marketing of PrimeCo CPR Certification
Driver's License
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