Project Manager Program

Jona Jesudass ************@*****.*** 408-***-****

Summary: Highly accomplished Program & Project Manager with over 15 years of experience leading complex, cross-functional projects in fast-paced environments. Expertise in identifying and mitigating barriers to success, unlocking multimillion-dollar growth opportunities, and aligning strategic initiatives with business objectives. Skills

• Cross-Functional Leadership: Leads enterprise-scale Agile and Scrum programs involving 10+ teams, serving as the single-threaded owner for end-to-end program execution. Drives strategic planning, execution, risk mitigation, drives financial planning and budgeting, OKR execution and stakeholder alignment while optimizing delivery efficiency.

• Technology Scalability: Designs and deploys cloud-native, distributed systems, ensuring high availability, fault tolerance, and global scalability. Oversees multi-region deployments, Kubernetes orchestration, micro-services Architecture, and data center optimization for seamless expansion.

• Coaching & Mentoring: Guides teams in AI, ML, DevOps, and cloud computing, aligning with industry best practices. Mentors professionals in Agile methodologies, CI/CD pipelines, software development lifecycles

(SDLC), and system architecture, fostering innovation and professional growth.

• Project & Program Management: Transforms product vision into Agile roadmaps, leveraging Scrum, SAFe, and Kanban frameworks. Leads cross-functional team collaboration, resource allocation, dependency management and vendor management and financial management while overseeing OKR-driven execution.

• Product Management: Develops and executes digital transformation strategies, integrating API-first architectures, automation, and cybersecurity best practices. Ensures seamless alignment with business goals through cloud-native technologies, including Kubernetes, Docker, AWS, Azure, GCP, Terraform, and Server-less Computing.

Professional Experience

Senior Program Manager Roche May 2022 – Present

Results-driven leader managing the full program lifecycle, from ideation to execution. Demonstrated success leading complex programs, including the integration of large language models (LLMs) with remote patient monitoring (RPM) teams to enhance operational performance and accelerate data-driven insights. Lead the platform team for Roche’s cloud-based clinical decision support products, driving efficiency, interoperability, and digital transformation.

• Direct collaboration among 30+ technical teams to meet project requirements and exceed quality standards by 98%, resulting in timely delivery of all committed deliverables and achievement of business objectives.

• Lead the Platform Team's compliance programs, ensuring adherence to global data privacy standards such as ISO and HITRUST, implementing disaster recovery protocols, and maintaining compliance with U.S. state privacy laws.

• Integrate AI and ML models into data analysis, enhancing predictive analytics and clinical decision support.

• Provide executive-level reporting, dashboards, and insights into KPIs, program risks, and mitigation strategies.

• Led vendor management across strategic technology programs, overseeing contract negotiations, SLA performance, and AWS cost optimization initiatives that generated $1.5M in annual savings through efficient cloud resource management.

• Ensure successful execution of large-scale software projects using the SAFe (Scaled Agile Framework), driving a 40% increase in operational efficiency and delivering high-quality results.

• Mentor and coach junior program managers, enhancing team efficiency and accelerating career development while fostering a culture of continuous improvement.

• Champion customer relationships, identifying and removing roadblocks to ensure clients derive maximum value from pharmaceutical products.

• Establish a standardized documentation framework, leveraging automation and knowledge management best practices to enhance transparency, compliance, and cross-team alignment. Sr Manager – Program & Project management Verizon April 2021 - April 2022 Managed and supported the technology organization in leadership effectiveness, technical vision, priorities, quality, and the timely delivery of platform and consumer-facing features. Acted as a trusted advisor to the Senior Director, partnering with the broader Engineering, Product, and Senior Tech Leadership teams. Oversaw the comprehensive project portfolio, budgets, resource allocations, and costs, with overall accountability for technical resources and spend.

• Directed vendor management and financial oversight for a $30M annual operating plan, ensuring contract compliance, SLA adherence, and budget alignment across 10 teams and 225 staff and contractors.

• Led financial setup, forecasting, and tracking for 9 major strategic programs, collaborating with engineering and vendors to optimize budgets.

• Implemented Agile transformation initiatives, resulting in a 40% increase in feature velocity and improving overall software development lifecycle (SDLC) efficiency.

• Increased productivity through targeted training and mentoring programs, reducing costs by 50% per product release cycle.

• Delivered weekly Technical PMO reports, scorecards, and dashboards for CTO-level visibility. Engineering Program Manager Apple Oct 2020 - March 2021 Led key initiatives in platform monitoring, support frameworks, and cost-saving data center migrations within Apple Maps engineering.

• Designed and implemented monitoring frameworks and Tier 1 & Tier 2 support processes across multiple geographies, enhancing operational efficiency.

• Managed remote data center consolidation, optimizing Apple Maps services and saving $4M annually.

• Spearheaded multiple Hadoop engineering initiatives, including Edge Node Upgrades, Spark Authentication, and AWS migration, streamlining operations and improving scalability.

• Managed stakeholder engagement, leading requirements gathering for Apple's internal Hadoop platform tools to ensure alignment with business objectives and technical needs. Director of Program Management Blume Global Nov 2017 - Jun 2020 Successfully orchestrated and developed roadmaps to drive synergies among various business teams, resulting in increased collaborative capital projects and enhanced customer experience.

• Developed and led strategic and tactical project plans, supporting department objectives and aligning with organizational goals.

• Quickly grasped new technical concepts, leading the team through assessment and documentation of goals, risks, dependencies, and timelines.

• Monitored project schedules, progress, and costs, ensuring clear task delegation and accountability.

• Identified risks and opportunities in organizational structure and outsourcing methodology, proposing and leading the adoption of SDLC functions from ideation to post-release support.

• Defined a cloud-based data center management program from the ground up, including strategy, logistics, process development, and resource management.

• Defined policy, strategy, metrics, and tooling for efficient delivery, ensuring streamlined and scalable team coordination.

Technology Engineering Program Manager Ventiv (formerly Aon eSolutions) Sep 2007 - May 2017

• Increased development productivity by 60% by streamlining processes and enhancing team collaboration.

• Established customer engagement and feedback channels including escalation procedures to improve resolution times by 90%.

Senior Quality Assurance Engineer AT&T Jun 2006 - Aug 2007

• Increased coverage by 25% through the development of maintenance and regression testing scripts.

• Boosted QA productivity by 30% by managing offshore day-to-day test planning and execution. Education & Accomplishments

• Master of Science in Computer Science (MSCS), Northwestern University

• Certified Scrum Master, Scrum Alliance

• Project Management Certification, UC Berkeley

Contact this candidate