Customer Service Agent
Resume:
Remote Position
First line of communication with TAs and Customers
Helped with all issues and queries
Created new bookings/edited bookings
helped with payments on bookings
Reserve excursions and hotels
Reserve Transportation to and from the airport to the hotel and the ship
Experience
2021 - Presently
Bachelor in Computer Information Systems
Northern Caribbean University
2020 - 2021
Certificate in Introduction to Adobe Photoshop
Heart Trust NTA College of Innovation and Technology Education
English
Language
Excellent written and verbal communication
Strong attention to detail and organizational
skills
Proficient in Microsoft Office Suite (Word,
Excel), CRM tools, and live chat platforms
Comfortable with digital tools, web platforms,
and mobile devices
Customer-focused with the ability to build
lasting relationships
Adaptable to new software and quick to learn
new systems
Time management and multitasking in high-
pressure environments
Expertise
************@*****.***
Hanover, Jamaica
Contact
I am a dedicated and enthusiastic individual
with a passion for travel and helping others
create memorable experiences. With a strong
background in customer service, I thrive in roles
that allow me to connect with people, solve
problems, and deliver exceptional support. I
am eager to bring my positive energy, attention
to detail, and commitment to client satisfaction
to the team.
About Me
TIANA
TINGLE
Arise: Client - Holland America
Hanover - Jamaica
2020 Jun - Jul
Assist Customers
Label and Sort Pills
Unpacked new products
Helped with cleaning
Valkens Pharmacy - Summer Job
Contact this candidate