Technical Writer Writer-Editor

Technical Writer-Editor/ Team Leader:

Senior Communications Analyst / Publications & Procedures Specialist

Summary

Bill England has been a long-time technical writer/editor, Communications Professional, Senior-level Analyst, Consultant, Assessor, Project Manager, Team Lead, in multiple areas—on staff positions, long-term contracts, and specialized limited contracts—in multiple areas for 35+ years, 30 years specifically with Department of Energy (DOE) nuclear laboratories and sites.

He has previously been a manager in communications and marketing, including Director of Information/Communications and Creative Services head at a major university and also at a Los Alamos National Laboratory neutron science research facility.

He has also served as a professor and Curriculum Director of Communication/Journalism (technical writing/editing, advertising/public relations, graphic design, speech) full time at four universities, with ongoing adjunct-professor work for other universities, for 10+ years.

Specific Relevant Experience

General:

World-class senior analyst/mentor, with significant experience and expertise in management of projects, team leadership and coordination, technical analysis, assessments, regulatory compliance/implementation, nuclear requirements, ops and maintenance issues, waste management, software documentation, and training

Research, needs analysis, design, organization, writing, editing for technical publications and documentation requiring technical knowledge and understanding. Projects involving complex engineering, scientific, or technological concepts. Interfaces with engineers, experts, and management.

35+ years senior technical writer/editor in nuclear operations/maintenance, university education, communications, consulting

30+ years senior technical writer/editor with DOE, DoD, Homeland Security, Emergency

Technical Writing/Editing and Procedures:

Experience within the last 6-12 months writing operations, engineering, or maintenance procedures for nuclear power plants; AND Hands-on experience in the last 6-12 months of having made changes to procedures themselves, using formatting software (expert level):

Technical Writer-Editor—(Remote contract) National Energy Technology Laboratory (NETL), BCS-Allegient, contractor

Technical Writer-Editor—(Remote contract) Hazards Assessments/Oversight; Idaho National Laboratory (INL), Nuclear Technical Integration; RedInc., contractor

Writer-Editor, Training/Procedures—(Staff position) Hanford Plant, HMIS Central Training, contractor; Rewrite of department-wide procedures, Engineering technical writing training program and qualification

Technical Writer-Editor—Procedures (Staff and Remote), Hanford Plant, Nuclear Waste Treatment Project (Vit Plant), AECOM/Amentum, contractor

Experienced and proficient in the use of FrameMaker and Documentum/DocMan/DocEM software – 2+ yr. experience with FrameMaker on several projects; 8+ yr. total experience Documentum records system

Experienced and proficient in Adobe, including performing mark-ups, distilling, and use of AdobeSign for routing signatures

Technical Writing Lead:

Director of Communication & Technical Publications, Los Alamos, 3 yrs.: Lujan Center/Neutron Facility—science writing/reporting, procedures, media relations, releases, newsletters, web site, visitor programs

Communications Director, 2000 Los Alamos Fire Emergency Response Center

Communications Director, 2000 Los Alamos Fire Facility Recovery Team

Communications Director, Environmental Cleanup Project, Los Alamos National Laboratory, 2001-2003

LANL--9 yrs. Technical writing support, Facilities and Waste Operations, Waste Management/Environmental, including document control head, procedures head, training/qualification projects, NQA-1 qualification and audit, Radioactive Waste Treatment Plant conversion from Rad to Cat II

LANL--Biohazard Facility Basis of Operation document

LANL--Radioactive Liquid Waste Facility Chemical Spill Response Plan

LANL--3 yrs. Technical writing support, Operations and Maintenance procedures and training

Previous Roles:

University Public Affairs/Information Office, 3 yrs.: Manager, Public Relations Division, Communication Services, Abilene Christian University. Developed/improved media relations, expanded media channels and audiences, collaborative relationships/liaising with administration, local organizations and businesses, other universities. Reorganized and upgraded office, staff management, budgeting, awards for communication programs

National Science Research Consortium innovator and project lead, University Communications Services, 6 yrs.: Reorganized science/research program publications, curricula, research funding, built new major science facility, funded major new programs, co-authored with famous Dr. Paul C. Witt, synthesizer of Vitamin C.

National Science Grants Program to promote specialized research talents and innovations, University Communications Services, 6 yrs.

Business/University Partnerships Program (research, education, fundraising, internships), 6+ yrs., University Communications Services Director.

Southern Assn. of Schools audit director for educational program quality, University Communications Services, 6 yrs.

University Professor of Journalism/Public Relations, Concentration Head, Curriculum Advisor, 9 yrs., 6 universities

Professional Consultation: Science Innovation Programs, with Dale Carnegie Institute, Albuquerque

Writer-Editor/Consultant, Travel Company, 5 yrs., high-end travel coordination marketing materials

Owner-Manager, Eagle Enterprises, 7 yrs.: Public Relations, Marketing, Communications Campaigns, Political Campaigns

Government printing projects: M1A Tank Manual, F-111A Fighter Manual, Operations Handbook for Trans-Texas Airlines

ISO compliance for Radiography Lab, Nevada Test Site; Sandia Laboratories Robotics Project

Computer Simulation projects including operations and maintenance video virtual training, Pantex Virtual Reality Lab, process flow modeling/analysis

Software Documentation: Numerous teams and team-lead experiences in enterprise installations, software document projects, Software Quality Assurance (SQA), compliance, negotiation, User Manuals, and Documentation Packages

Software Quality Assurance (SQA), NQA-1 and ISO 9000 Implementations, software regulatory compliance

Database Design and Management (PDM, Windchill, Vision, CMMS, IBM Rational, Rational Publishing Engine), data migration to new systems, user accessibility, forms databases, database entry

Web Sites, development, design, and management; HTML advanced, XML, DITA, Help Desk

Learning Management Systems, Plateau LMS

Construction project support: Area F, Area G, RLWTF Tank Farms, planning of TRU facility, readiness reviews, D&D

Work Experience

PAST 18 YRS.—PERFORMING SPECIALIZED CONTRACTS VARYING FROM 3 MO. TO 3 YRS.

2024 Aug. to April 2025--Sr. Program Analyst/Team Lead, Technical Writer-Editor—(Remote)

National Energy Technology Laboratory (NETL), ES&H/Office of Clean Energy Demonstrations (OCED);

BCS-Allegient, contractor

Program lead on Dept. Defense/DOE comparison of Integrated Safety Management Systems (ISMS) Plans

2024 May to April 2025–Sr. Analyst, Technical Writer-Editor—Hazards Assessments/Oversight (Remote)

Idaho National Laboratory (INL), Technical Integration; RedInc., contractor

Technical writing/editing of giant environmental impact statement

2023 July to 2024 March–knee replacement and physical therapy

2021 Dec. to 2023 July (20 mo.)–Sr. Analyst, Project Manager, Writer-Editor—Training/Procedures

Hanford Plant, HMIS Central Training, contractor

Training and qualification analysis revamp of department-wide procedures, Engineering writing training, CBT

2021 Mar. to May (3 mo.)–Sr. Analyst, Technical Writer-Editor —Nuclear Safety Basis (Remote)

Los Alamos National Laboratory, PF, Strategic Management Solutions Inc. (SMSI) Albuquerque, contractor

Safety basis analysis, Comprehensive Operational Requirements Documents (CORDs)

2020 Feb. to 2021 Mar. (14 mo.)–Sr. Analyst/Team Lead, Technical Writer-Editor—Procedures (Remote)

Hanford Plant, Waste Treatment Project (Vit Plant), AECOM/Amentum, contractor

Vitrification Project research, writing, QA, training and qualification analysis

2019 Aug. to Nov. (3 mo.)–Sr. Analyst, Technical Writer-Editor—Science Publications

Idaho National Laboratory (INL), Nuclear Science & Technology; RedInc., contractor

Publications Projects: Nuclear reactor research and operations/maintenance, grid technology documentation

2019 Jan. to July (7 mo.)–Senior Consultant, Writer-Editor (Remote)

At-home freelance writing/editing of non-DOE business documents

2018 Oct. to Dec. (3 mo.)—Sr. Analyst, Writer-Editor—Training-ISD/OJT/Qualification Developer

Los Alamos National Laboratory (LANL), N3B Waste Mgmt.; Edgewater Technical Asso., contractor

Re-org Assessment Finding Correction, Qualification Programs, Training-Instructional Systems Design (ISD), Web-based Learning, Learning Management Systems

2018 Feb. to Sept. (8 mo.)--Sr. Safety Analyst, Writer-Editor—Safety Analysis Engineering

Pantex Plant Department of Energy (DOE); Gem Technologies, contractor

DNFSB Corrective Action: Technical Analysis/Documentation: Database, Safety Basis/TSRs, Assessment, QA, USQDs

2017 Jan. to Dec. (12 mo.)–Sr. Analyst, Training-ISD/OJT/Qualification, Writer-Editor—ESH&Q Emergency Management, Fluor Idaho Cleanup Project DOE; AECOM, contractor

Re-org and ISMS Finding, EA-33 Audit: ISMS, Qualification Programs, Training-Instructional Systems Design (ISD), Web-based Learning, Learning Management Systems.

2015 Nov. to 2016 Dec. (14 mo.)—Sr. Project Lead, Analyst, Safety Basis SME, Writer-Editor—Engineering

Nevada Nuclear Site, Operations Division Training Dept.; Navarro Engineering, contractor

Technical Analysis/Documentation: Qualification, Training-Instructional Systems Design (ISD), Web-based Training (WBT), Learning Management Systems (LMS), IT/Database, Safety Basis/TSRs, Assessment, QA, USQDs

2015 May to Sept. (5 mo.)—Sr. Analyst, Writer-Editor—SQA/Software Documentation (remote consulting)

Hanford Plant DOE, Low Activity Waste Mgmt. Project Engineering Software Team; AECOM, contractor

Technical Analysis/Documentation: Software/IT/Database Quality Assurance (SQA), NQA-1, Process Control

2013 Nov. to 2015 Oct. (23 mo.)—Sr. Project Lead, Analyst, Hazard Analysis Lead, Writer-Editor—Training & Qualification, LANL Training, Weapons--High Explosives (HE) Programs; Aerotek, contractor

Technical Analysis/Documentation for ISMS Safety Compliance: Qualification, Training-ISD, Procedures, Curriculum QA, new Hazards Analysis core curriculum, Project Management and Tracking

2013 June to Nov. (6 mo.)—Sr. Project Lead, Procedures, Training, Writer-Editor—Operations

Fluor-B&W Portsmouth Plant DOE, Piketon OH, Gas Production Facility D&D, ES&H Division;

Value Added Solutions, contractor providing ISMS audit support

ISMS Corrective Action, Reorg: Technical Analysis/Documentation for Safety Compliance Project: Data Migration, Procedures, Training, QA, Hazards Analysis

2012 Oct. to 2013 June (9 mo.)—Sr. Analyst, Personal Consulting Company Projects:

Engineering Risk Analysis, Corrective Action Programs, Failure Modes, QA:

Brown’s Ferry Nuclear Plant, Athens AL, Nuclear Operations/Maintenance

Analysis, Training-ISD, Course planning in Leadership Development for Dept. Homeland Security:

Careers-In-Transition Training Co., Atlanta

Department of Energy Publications Planning and Programming Project:

Frankie Friend Asso., proposal to DOE Washington D.C. Information Office on publications, writing-editing

2011 Dec. to 2012 Oct. (11 mo.)—Sr. Project Manager, Analyst, Writer-Editor—Proposal Management

LANL and Sandia National Laboratories; Sonalysts Engineering, specialized contractor [Sonalysts is a national engineering/technical specialist in advanced training, learning systems, facility management, and programs]

Technical Analysis/Documentation: Proposals/Business Development, IT/Database, Training-ISD, QA, Safety Basis for:

LANL Nuclear Operations, Sandia National Laboratories (SNL) Training, Nuclear Operations, Department of Homeland Security, FEMA, Department of Defense

2008 Oct. to 2011 Oct. (36 mo.)—Sr. Project Head, Training-ISD Analyst, Procedures, Writer-Editor

LANL Training, Nuclear Operations, Maintenance, Engineering, Tritium Gas Production, D&D, Waste Management, ES&H; Edgewater Technological Asso., contractor

ISMS Corrective Action, Reorg: Technical Analysis/Documentation for Safety Compliance: ISMS Corrective Action, Enterprise Training-ISD Project, Software/Database, WBT, LMS, QA, Facility Readiness Review

2006 Sept. to 2008 Oct. (23 mo.)—Sr. Project/Safety Analyst—Performance Improvement, Training-ISD Analyst, Writer-Editor SME, Software Documentation

BWXT Pantex Plant, ES&H Division, Staff: Training, Nuclear Operations, Engineering, Explosives Technology

DNFSB Audit: Technical Analysis/Documentation for ISMS Corrective Action: Training Program Audit and Upgrade, Site-wide Safety Program, Qualification, Training-ISD, WBT, LMS, IT/Database, Safety Basis/TSRs, Assessment, QA

Boeing Solumina production process software implementation, training, documentation.

2006 May to Oct. (6 mo.)—Project Manager, Training ISD Analyst, Writer-Editor—IT/SQA Project Lead

Sandia National Laboratories Engineering, Human Resources, Security; Raytheon TechReps, specialized contractor

Technical Analysis/Software Documentation, Testing: Enterprise Software/Database Projects/IT/SQA.

10 YRS.—STAFF, LOS ALAMOS NATIONAL LABORATORY

1996 Nov. to 2006 May—Project Manager/Lead, Procedures/Training Specialist, Writer-Editor,

IT/SQA Project Lead

LANL; Weirich Associates, Shaw Engineering, Los Alamos Safety & Environmental Associates, contractors

[10 years same facility programs, with different contractors]

Technical Analysis/Documentation: Training, Procedures, Safety Basis, Readiness Reviews, Enterprise Software/Database Projects, SQA, NAQ-1, QA: Waste Management and Transport, Nuclear Operations, Maintenance, Engineering, ES&H, Records Management/Document Control, Neutron Science Center, Plutonium Facility, Criticality Facility, Emergency Center, Environmental Remediation, process flow system and software documentation

13 YRS.—PROFESSOR, CONSULTANT, INFORMATION OFFICER

1993 June to 1996 Nov.—Specialized Technology Sales and Training

Santa Fe: High-tech product sales, demonstration, field training, certification: oil & gas, mining, maintenance, operations. Records management, computers, adhesives/welding, maintenance chemicals, tourism publications

1986 Sept. to 1993 May (7+ yrs.)—University Professor

Abilene Christian University, New Mexico State University, University of Texas at El Paso, Clarke University

Associate Professor of Journalism, Concentration Head, Curriculum Advisor, then adjunct professor several years

1986 Oct. to 1995 May (9 yrs.)—Training, Organizational Development Company

Owner-Manager, National Performance Improvement Institute (concurrent 7 years, and beyond)

ISD-Training, Organizational Development, Performance Improvement, Management Development, Project Management--Leadership Management Inc. franchise, then independent consulting company

1983 Sept. to 1986 Sept. (3 yrs.)—University Public Affairs/Communication/Information Office

Manager (CIO), Public Relations Division, Communication Services Office, Abilene Christian University

Developed/improved media relations, expanded media channels and audiences, collaborative relationships/liaising with administration, local organizations and businesses, other universities. Reorganized and upgraded office, staff management, budgeting, awards for communication programs

Assistant Manager and National Science Research Consortium innovator and project lead, University Communications Services, 6 yrs.: Reorganized science/research program publications, curricula, research funding, built new major science facility, funded major new programs, co-authored with famous Dr. Paul C. Witt, synthesizer of Vitamin C.

National Science Grants Program to promote specialized research talents and innovations, University Communications Services, 6 yrs.

Business/University Partnerships Program (research, education, fundraising, internships), 6+ yrs., University Communications Services Director.

Education and Degrees

B.A., Communication/Journalism, Abilene Christian University

M.A., Communication/Journalism, Abilene Christian University

Security Clearances

DOE “Q,” reinstatable, (equivalent to DoD Top Secret); added Sigma Levels

Previous DOE “L” (equivalent to DoD Secret); previously held DoD Secret, Top-Secret

L Clearance always renews immediately; Q Clearance usually quite quickly due to continuous DOE employment

Nuclear Power work

Awards, Licenses, Certifications

PPA: Have created several complete tech writing/editing training and qualification programs similar to PPA, but have not been on a work position that required PPA certification

Led and passed DOE/DNFSB audits, assessments, readiness, received special commendations

Green Zia Award, nuclear facility environmental waste management team

Star Site Voluntary Protection Program (VPP)

DOE Regional Records Management/Documentation Project Commendation, dosimetry records

Certified Management Development Consultant, Leadership Management Institute

Project Management Institute training program participation, Six Sigma program participation

Pantex and Los Alamos Lab Training and Qualification: Classroom, OJT, Train-the-Trainer, Qualification Standards

American Society for Training and Development (ASTD) Best in World Training Organization Award--2 years

Managerial Experience

Manager (CIO), University Public Affairs/Information Office, 3 years

Owner/manager, personal public relations/marketing consulting company, 3 years

University concentration head, curriculum advisor, and professor, 7 years

Owner/manager, management and organizational development consulting, 8+ years

Managed extensive Organizational Development projects involving strategic planning, goals and objectives, resource planning, process/systems analysis, process improvement, prioritization

Developed business and products, presented classes and programs, mentored organizations and managers, sales leadership

Sr. Project Lead Analyst, Sr. Project Lead, Sr. Project Manager, facility reorganizations and technical programs--multiple roles—see Work Experience, 23+ years

Senior analyst and project manager on several successful organization-wide training process improvement missions: assessments and compliance, training administrative systems; received special commendations

Program Manager: project management, strategic analysis and planning, deliverables tracking, scheduling, level-of-effort budgeting and staff allocation, curriculum development, compliance programs, course upgrades, records process, documentation, communication policies and procedures, coaching, development, motivation of staff

Waste management analysis on TA-50 TRU waste processing and TA-54 storage, procedures for CGD work packages, DOT waste transportation and inventory procedures for WFM; sealed source inventory

Planning, scheduling, and organizing project work to ensure utilization of employees and compliance with all contract requirements, quality standards and budgetary guidelines, nuclear and environmental regulatory compliance/implementation, ops and maintenance issues

Reactor-Specific Experience

Sandia Laboratories—TA-5 Reactor Operations/Staffing Analysis

Los Alamos Lab—Old Reactor Facilities D&D and Waste Disposition

Brown’s Ferry Plant—Causal Factor Analysis/Corrective Action—Facility Engineering

LANL—NuScale Engineering Qualification/Training

Los Alamos Lab—Criticality Facility TA-18 Reorg

Nevada Test Site—Criticality/Device Assembly Facility (DAF) and Radiography Replacement Project

Los Alamos Lab—PF-4 Plutonium Ops—procedures/qualification/training

Los Alamos Lab—Neutron Facility/Lujan Research Center

Los Alamos Lab—Weapons Engineering Tritium Facility

Los Alamos Lab—Dual-Axis Radiographic Hydrodynamic Test Facility (DARHT)

Portsmouth Plant—Tritium Facilities Restart/D&D

Engineering Background

American Society of Safety Engineers (ASSE)

Direct hire repeatedly by national Engineering firms as specialist and team lead, on Safety Analysis/Safety Basis and Documentation projects, including Readiness Reviews and Audits, Facility Rebuilds, project coordination on 14 different DSA/SAR/TSR teams, liaison to NNSA/DOE/DNFSB

Selected specifically by teams of engineers, facility managers, technicians, and scientists as a key member on multiple review teams, Emergency Management, USQ, QA, Issues Management, and Corrective Action/Causal Factors Programs

Multiple projects on Engineering teams, including ISMS Safety, vital safety systems (VSS), facility management, operations, I&C, construction, remediations, qualification of engineers, as-builts projects, drawings, labeling and item QA, nuclear chemistry and metallurgy, maintenance, and work control

Deep background and experience in technical and scientific analysis, advanced formal education, specialized in developing knowledge qualification programs for Engineering programs and on nuclear vital safety systems

Engineering program/project analysis and leadership, in-depth ConOps and Configuration Management

Software & Computer/IT Systems

Microsoft Office: Word, Publisher, PowerPoint, Excel; WordPerfect, Vision, Outlook, Access, Microsoft Project and some Primavera, extensive project management, process flow analysis, and reporting/dash-boarding.

PageMaker, FrameMaker, Quark Xpress, Photoshop, Illustrator, Freehand, Visio, CorelDraw; graphics and graphic design, file conversion, document layout and formatting.

Web site development, design, and management, HTML advanced certification, XML, DITA, Help Desk, MadCap Flare, Adobe Rob Help

InDesign, Captivate [online training development of courses and instruction in processes for software applications—multiple projects], SharePoint and Articulate Storyline/Studio 360 and related proprietary systems, wiki environments, Snag-It and screen shot tools, .pdfs.

Multimedia/visual aids, graphic design, media storyboards, simulation, virtual reality, animation, video gaming, interactive multimedia instruction, multi-platform virtual reality simulation, intelligent training and tutoring systems, closed-loop adaptive.

Documentum, MEGA Procedure Design, Oracle systems, PeopleSoft-customized systems, database management, scanning/storage systems, Passport, CMMS, Trackwise, Plateau LMS, user accessibility, forms databases, database entry, records management, document control, data migration to new systems.

Software User Documentation, CMM/CMI, Rational ClearCase and ClearQuest, IBM Rational (ReqPro), Business Case (SILC 1), Agile, SQA and NQA-1/ISO for softwares, QA, SCORM/ASCII systems, Cascading Style Sheets (CSS).

Employee Assessment Programs, measurement and testing of capabilities, including Profiles, Gallup Strengths, MBTI, DiSC

Contact Information

William H. (Bill) England

Telephone: 505-***-**** cellular

Email: ***********@*******.***

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