Customer Service Representative
Resume:
Lori Smith
Customer service specialist
Hudson, FL 34667
**********@*****.***
Professional Summary
Detail-oriented customer service representative with 3+ years of experience in retail sales, customer service, and hospitality. Proficient in phone etiquette, front desk, and computer skills. Possess a strong background in sales, customer service, and merchandising. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Harley-Davidson, Inc.-Crystal River, FL
Present
Customer service
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Travel Agent
Archer-Florida
Present
Cosmetologist
The Hairum-Hudson, FL
2014 to Present
Cosmetologist customer service sales
Postal Clerk
us postal-Hudson, FL
August 2022 to October 2023
Retail Merchandiser
Boars Head Provisions-Florida
May 2022 to February 2023
Food preparation, sales, food safety, serving food . Display, design. Publix Deli Clerk
Publix-Florida
May 2021 to June 2022
Customer service. Deil counter service. Boarshead meats . Making subs. Education
Some college in MA
American Health Institute - New Port Richey, FL
August 2008 to August 2014
Cert in Massage
Florida School of Massage - Springhill fl
2006 to 2008
High school diploma
Dunedin High School - Dunedin, FL
August 1980 to August 1982
Skills
• Phone Etiquette (10+ years)
• Front desk
• Customer service
• Driving
• Retail sales
• Computer Skills (10+ years)
• Inside sales
• Typing
• Front Desk (10+ years)
• Social media management
• Planograms
• Data Entry (2 years)
• Sales
• Medical terminology
• Recruiting
• Upselling (10+ years)
• Email marketing
• Customer Service (10+ years)
• CRM software
• Mobile applications
• Training & development
• Proofreading
• Cosmetologist (10+ years)
• Live chat
• Manufacturing
• Communication Skills (10+ years)
• Windows
• Order fulfillment
• Guest services
• Merchandising (10+ years)
• Multi-line phone systems
• English (10+ years)
• Marketing
• Presentation skills
• Hospitality
• Microsoft Word
• Salesforce
• Mobile devices
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