Kristen Craig
**** **** **** ** ******* Branch, GA 30542 • 770-***-**** • *******.*******@*****.*** EDUCATION
Niversity of North Georgia Gainesville, GA Arizona State University Tempe, AZ Baccalaureate of Science May 2017 Masters of Psychology Doctorate of Behavioral Health Major: Psychology Major: Psychology Major: Behavioral Mental Health Minor: Business Administration December 2020 December 2025 PROFESSIONAL EXPERIENCE
Early Intervention Director and Part C Coordinator April 2021- Current Georgia Department of Public Health Jonesboro, GA
• Supervise all contracted providers
• Perform financial and desktop audits on contracted providers
• Plan and implement policy changes to ensure state and federal compliance in all managed programs
• Forecast and plan needs of Babies Can’t wait, Children’s First, Early Hearing Detection and Intervention, and Children’s Medical Services
• Lead multiple teams in preparation for a federal 2025 audit of the Babies Can’t Wait program Special Education Preschool Teacher December 2019- March 2021 SISU Gainesville, GA
• Tracked and recorded data for IEPs on Hall county and Gainesville City students
• Created lesson plans and all classroom materials on a weekly basis
• Engage and work with each child to promote a positive learning environment Family Development Specialist May 2019- December 2019 Health Connect America Oakwood, GA
• Case management and paraprofessional for Medicaid and DFCS clients in Hall, Gwinnett, Dawson, White, and Lumpkin counties
• Communicate between DFCS and parents in regards to children in case load
• Perform and bill services for Medicaid and DFCS such as community support services, behavioral aide, and family training Medical Office Assistant September 2018- May 2019
Northeast Georgia Physicians Group Dacula, GA
• Complete patient registration
• Manage and accept all incoming telephone calls and messages from patients
• Perform insurance adjudication to verify benefits and collect balances Pharmaceutical Case Manager February 2018- June 2018 ExactCare Pharmacy Flowery Branch, GA
• Schedule and complete patient assessments
• Assist in all medication needs and orders for patients
• Perform cost-benefit analysis with syndicated insurance plans Special Education and Computer Science Teacher July 2017- December 2017 Maranatha Christian Academy Oakwood, GA
• Completed education plans for every student
• Implemented teaching techniques for students with special needs
• Created hands on learning programs in computer science
• Maintained the network for the entire school and church grounds SKILLS
• Working knowledge of Microsoft Word, Excel, and PowerPoint
• Proficient on Macintosh, PC, and iOS devices
• Team Management
• Data Entry
• Technical Skills
• Communication
• Conflict Resolution
• Adaptability
• Time Management
• Decision Making
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