IT Manager

Frederick Delacruz

**** ******** ** **********, ** 07109 973-***-**** *********@*****.*** linkedin.com/in/freddelacruz

Highly qualified IT Professional with 25+ years of experience

Strategy and vision formulation expert that focuses on improving the business value of IT; proven track record of planning, organizing and executing complex projects; spirited leader with impressive tactical hands-on skills, technical acumen, and business knowledge; work collaboratively with business and IT committees and be highly influential to maximize technology’s institutional effectiveness and efficiency; clear communicator that demonstrates how IT provides the right quality services at a competitive price, by linking IT accomplishments to business outcomes.

Key Skills

Litigation Support Document Management Systems Business Relationship Management Mergers & Acquisitions Risk Management Strong presentation skills Vendor Contracts and Negotiation Budget and Forecasting IT Transformation and Enablement Project Portfolio Management Organizational skills

Multi-task/Prioritization/Time Management Exceptional technical troubleshooting Talent Management and Development

Professional Experience

JConnelly, Parsippany, NJ

IT Manager, Oct 2024-May 2025

Head of IT. Size of the company is 46 employees, mix of PC and MacBooks.

Heavy use of Microsoft Admin Center including Exchange, SharePoint, etc. Setting up complex configurations of sharing mailboxes, creation of distribution lists, SharePoint site creation and document libraries.

Technical projects include a new key fob system spanning two offices, SharePoint reorganization, MSP selection, CRM RFP process, troubleshoot laptop performance issues etc.

Sax LLP, Parsippany, NJ

IT Director, Jan 2019-May 2024

Manages an IT department consisting of support technicians and consultants responsible for end user support, software/hardware deployment and business analysis. Mentors their career development/advancement.

Manage all litigation activity of the Firm’s current subpoenas, while maintaining retention policies of the Office 365 ecosystem. Holds a seat on the Firm’s Risk Management Committee.

Conducts all IT due diligence of Firm’s acquisitions. Determines best of breed solutions of business process and consolidates databases and data repositories.

Responsible for all aspects of Firm's network systems. Analyzes IT and recommends upgrades/changes; assesses Firm’s current and future network needs.

Manages all network, datacenter, Internet, and Microsoft systems, including voice over Teams. Leads all IT security implementations, training, and administration.

Create a collaborative Intranet and business workflows utilizing Microsoft SharePoint, and other Office 365 apps.

Utilize IT tools such as ConnectWise to manage all internal and external clients. Environments include datacenters, Azure, private and public cloud, SaaS, on-premise etc.

Buchbinder Tunick, Little Falls, NJ

IT Director, Feb 2017-Dec 2018

Responsible for the technology infrastructure and IT support functions for 130 employees across 3 offices.

Perform consolidation of tax returns of the CCH Pro-Fx Tax Foundations database to a centralized application delivery to promote cross-office work and utilize tax professionals from any office.

Manage all accounting software (CCH, Thomson Reuters, etc.), their respective strategy roadmaps, and help the business make decisions on application choice, and method of which it is delivered, while ensuring efficient business workflow. Manage all IT/business contracts and vendors.

Manage the Firm’s IT operational and capital budget, service contracts, renewals and IT vendors.

Improve the state of IT by implementing IT Management tools, IT processes and documentation, procurement procedures, project management, etc.

In 2017, executed 2 office moves and consolidated mission critical applications and data to a hosted facility. Implemented new primary and backup circuits, SonicWALL firewalls, Nimble SAN, and Cisco UC Servers.

Saved more than $100,000 in construction and HVAC costs at office sites.

Migrated from an outdated Toshiba on-premise phone system to RingCentral hosted phone services (cloud) with extension mobility, softphones, fax services, etc.

Improved the way staff and partners accessed their applications by using VPN, terminal services, SaaS strategies, and collaborative solutions, allowing anywhere, anytime access to client information while maintaining security and compliance. Built a solid IT environment that is scalable, supporting the Firm’s strategy with their acquisition/ tuck-in activities.

Advanced Computer Technologies (MSP), Roseland, NJ

Senior Solutions Architect, Feb 2016-Feb 2017

Provide strategic and technology advice for 100 + companies of a wide range of industries including accounting/financial, medical, imaging, and education.

Part of the leadership that discusses career development and create opportunities for 12 engineers, author statement of deliverables for IT projects for our clients, and assemble plans for business development, client retention, and revenue generation.

Continual investment of the design of the MSP’s cloud infrastructure where we host applications, Windows environments, messaging, disaster recovery etc., for selected clients

Act as a virtual CIO (vCIO) for our larger clients, set direction of their IT roadmap, practicing cost containment, leveraging cloud, big data, and virtualization, and managing budget and forecast prediction

Projects include: Complete Exchange migrations of client corporate mail to hosted data center models utilizing MigrationWiz. Implementation of SPAM solutions (Proofpoint, Sophos Reflexion, FuseMail, encryption, etc.) for multiple clients. Data center, WAN upgrades, wifi, etc. for enterprise networks.

The Carlton Group, New York, NY

Chief Technology Officer, Oct 2015-November 2015 (“project gig”)

Maintain a secure IT infrastructure, technical and marketing documentation library, proprietary databases and cloud-based CRM

Play a strategic role in business leads development and help in facilitating real estate deals through the use of web, digital marketing and social networking

Manage on-shore and off-shore development teams, in-house contractors, coordinate the technology needs of multiple internal business units, and support and manage domestic and international remote offices and users

Ensure a consistent client experience via the web on all platforms (mobile, tablet, PC, MAC) and utilize responsive delivery methods (HTML5, PHP, CSS, Shortcode, WordPress, WP plug-ins, CPanel, etc.)

Work closely with all Managing Directors and generate incoming business leads via targeted e-mail marketing systems, SEO, social media and other technologies

O’Connor Davies, Harrison, NY

Chief Information Officer, Oct 2014-Jul 2015

Architected the IT landscape for a 9-office, top 30 Regional Accounting Firm; ~500 employees; IT team comprised of 10 members and consultants working on various IT projects.

Frequently presented to the executive committee, discussed integration and growth strategy of a very active acquisition mode environment. Provided technical spec and cost analysis to COO/CFO.

Conducted a deep analysis of the compute/memory/storage environment and implemented a more effective and efficient data center footprint using Cisco network gear, VMWare, DELL servers, and DELL Equalogix SAN technologies. Added necessary devices to eliminate all single points of failure.

Engineered a Highly Available Disaster Recovery design of the Firm’s Exchange 2013 solution utilizing DAGs and geo-dispersed virtual environments.

Ensured PCI/PII compliance of Finance department’s transactions with bank institutions. Took appropriate remediation steps of SSL/TLS versioning and open port configurations on all web services and perimeter equipment.

Implemented a Proofpoint cloud solution to mitigate risk, PII and HIPAA compliance, antispam, mail encryption, SSN masking, URL redirection, etc.

CohnReznick LLP, Roseland, NJ (~16 years)

Chief Technology Officer, Oct 2012-Oct 2014

IT Director, Mar 2008-Oct 2012

Director of Infrastructure/Security, Mar 2006-Mar 2008

Network Engineer/Manager, Dec 1998-Mar 2006

Responsible for the entire technology infrastructure for over 2,500 employees; IT staff consisted of 80 team members including consultants. Experienced the Firm’s explosive growth since 1998 when it was only a 3-office, 200-employee company.

Participated in business conversations with C-level executives, partners, and business unit leads to go over the Firm’s strategic initiatives and how IT plays a significant role in providing business value.

Developed and monitored the approved annual operating and capital budget (25 million) for IT staffing, IT Security Program (technology, training, process), business systems, WAN costs, software renewals, etc.

Executed a Business Continuity project by relocating IT assets and leveraging existing architectural investments to provide high availability to the Firm’s mission critical applications. Migrated other line of business applications to vendor’s cloud SaaS offerings and Savvis/CenturyLink cloud platforms.

Created IT Policies and Procedures and published it on a Sharepoint intranet portal that included onboarding sign-offs, annual security awareness program and training, employee waiver workflows, etc. Performed semi-annual confirmation and compliance to ISO27001 updates to manage risk for the Firm and its clients.

Reviewed and answered all of the Firm’s client agreement questionnaires of banks, SEC, financial institutions, etc. Managed the document lifecycle and ensured compliance and consistency of all system configurations and latest security versions.

Liaised with outside law firms alongside Firm’s general counsel to bridge all technical requirements for subpoenas and litigious activities (preservation of data, records and email retention, data segregation exercises).

Structured the IT Organization complete with security, support, infrastructure and business analysis responsibilities and frequently met with business unit leaders to ensure related technologies and software solutions to support and secure their practices.

Ricoh Corporation, Caldwell, NJ

Systems Engineer, Feb 1998-Dec 1998

Responsible for enterprise backup of Novell and Windows servers using Arcserve and ADIC tape libraries.

Monitored server infrastructure and network link conditions using Compaq Insight Manager and Windows solutions.

Supported and configured Cisco switching and router infrastructure at corporate headquarters.

Ernst & Young LLP, Lyndhurst, NJ

Network Administrator, Dec 1995-Feb 1998

Provided timely technical support and consulting for the National Finance Group.

Handled backup duties for Windows/Netware Finance servers running Hyperion and other line of business applications.

Installed and managed a Citrix server farm for satellite and virtual office connectivity to core applications.

Technologies

HP/DELL/Cisco UCS servers

CCH ProFx/Axcess, Caseware, GoFileRoom (DMS)

Win 11/10, Office, Visio, Project

EMC/DELL Equalogix SANs

Lenovo & DELL desktops, laptops

Sonicwall, Watchguard Firewalls

MDM/Airwatch/ActiveSync

Cisco route/switch/FW/Meraki

Exchange 07/10/13/O365

Azure/Hybrid Cloud Design

VMWare/Hyper-V

DR/BC strategies

Veeam, Datto Cloud Backup

IT Security and Compliance

Connectwise

Windows Svr 16/12/08 (AD, GPO)

LAN/WAN-MPLS/Wireless

AntiSpam solutions (all)

Data Centers

Proofpoint/Websense/Mimecast

Webroot/Atera

Citrix/Terminal Services

Cisco Umbrella

Education

Rutgers University

B.S. in Business Management, B.A. in Music, May 1994

Mini-MBA Business Essentials Program, Oct 2007

Boomer Consulting

CIO Advantage Program, mid 2014

Boston University

CIO Pocket MBA, Oct 2008

Steve Adubato - Executive Coach - http://www.stand-deliver.com/

Monthly executive coaching and professional development sessions, 2013-2014

Associations: IT Alliance Member, Boomer CIO Advantage, Microsoft CIO Network

References: Nick Kontos, *******@*****.***, 201-***-****

Matt Hahn, ************@*****.***, 973-***-****

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