Case Manager Personal Assistant

Marcia Morgan

***************@*****.*** 347-***-****

EXPERIENCE

Personal Assistant

All American Home Care Agency Bronx, NY Sep 2018 – Aug 2023

Monitored client behaviors and emotional states, reporting concerns to case manager by documenting.

Assisted with client’s personal care needs to foster independence and well-being.

Maintained clean and organized environment for client safety and comfortability.

Followed all HIPAA regulations to maintain confidentiality of sensitive patient information. Homemaker/Caregiver

Self-Employed Bronx, NY Dec 2003 – Present

Performed everyday chores and homecare for a 17-year-old and 12-year-old.

Assisted with homework daily and enable afterschool activities.

Washed, folded, and ironed clothes; Cooked, prepared, and served meals daily.

Maintained clean and organize environment.

Civil Service Prep.

Manhattan Learning Center New York, NY Jan 2016 – Jan 2016

Worked closely with front-end staff to assist customers.

Processed sales transactions to prevent long customer waiting time.

Completed daily recovery tasks and kept areas neat and clean for maximum productivity.

Performed other duties as assigned.

Volunteer Medical Assistant

St. Barnabas Hospital New York, NY Aug 2002 – Dec 2002

Completed 60 Hours of volunteer services supporting Nursing staff in a full-service residential facility.

Measured vital signs and took medical histories to prepare patients for examination.

Cleaned and maintained medical equipment, following procedures and standards.

Documented notes during patient visits.

SKILLS

Customer Services• Multi-tasking • Leadership Skills • Problem Solving • Detail Oriented • Training • Communication

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