Medical Assistant Nursing

RESUME

LEONARD ALEXANDER HOYOS OSPINA

PERSONAL INFORMATION

Name: Leonard Alexander Hoyos Ospina

Birth Place: Manizales

Nationality: American United States

Birth Date: 12/26/1984

Marital status: Single

Profession: Nursing Assistant

Phone: 562-***-****

Email: ***.***@*****.***

Address: 75 Queen Anne Road

Bogota,New jersey

07603

RESUME

PROFESSIONAL PROFILE

I have a high sense of responsibility, excellent interpersonal relationships, leadership condition, dynamism, and proactive attitude. Enthusiastic, dedicated and eager to take on greater responsibilities. Please consider my resume as a formal application for a position in your office. My Associate Degree in Health Sciences, my recent training in the Medical Assistant Program, My Medical Aid Certificate etc. As well as my previous work experience make me a strong fit for the position. Highlights of my background are as follows:

• Anatomy and Physiology, terminology, medical laboratory, as well as EMR and medical software applications.

• Excellent organizational skills with proven success working within ONE team. I am personable and possess strong communication skills.

• Previous experience in the field of customer service. I would like to meet with you to discuss how many skills can meet the needs of the position. I can be contacted at 324-***-**** or by email at ***.***@*******.***. STUDIES

Education:

2010-2010 CP international. Certified Security Guard and Fire Guard 2012-2014 Hudson County Community College, Associate in Nursing and Health Sciences

2015 Certificate of Medical Nursing Assistance for home, hospitals, and health care facilities

HIGH SCHOOL North

Bergen High School North

Bergen Town

New Jersey, 07047

2000-2004

ACADEMIC INTERMEDIATE

North Bergen Grammar School

North Bergen Town New Jersey, 07047

1996-2000

RESUME

OTHERS

COMPUTER KNOWLEDGE

Microsoft Word, High level. Microsoft

Excel, High level.

Microsoft PowerPoint, High level

Internet, High level

WORK EXPERIENCE:

• 2020 – 2023, SYKES BARRANQUILLA, Bilingual Agent: Worked as a bilingual agent for an insurance company named Allstate, providing help to customers in 2 different phone lines, one was providing help to customers in Roadside Assistance making sure they received the help they needed at the moment with their vehicle such as a tow, a winch, change of flat tire, A Jump start, a fuel refill or a mobile mechanic to their location. I was also in charge of contacting providers and negotiating prices to send the right assistance as soon as possible to the customer. The other line was the Retention phone line which consisted of helping to keep our customers with our policies renegotiating memberships, offering new benefits, discounts, upgrades making sure our customers did not feel unhappy with the service and continued to be part of the company.

• 2015 – 2019 CHHA, Private cases and well as from the company

• 2011 – 2015 Salón Bellissima, Nail Tech y Manager

• 2009 – 2011 Sheraton Lincoln Harbor, Jefe de Seguridad y Guardia de Bomberos VOLUNTARY WORK:

St. Joseph of Palisades, Assistant and Member of the Youth Church Group; Teen Advisor and Recreational Activities Programmer.

Skills:

English and Spanish PERFECT spoken and written, Good knowledge of Microsoft Word, Excel, Power Point, able to multitask when needed. RESUME

LEONARD ALEXANDER HOYOS OSPINA

C.C. Nº 75103999 MANIZALES,COLOMBIA

Contact this candidate