Technical Support Business Solutions

Jay Marrapodi

Snohomish, WA • 206-***-**** • *****@*******.***

• Dynamic warehouse professional with expertise in logistics planning and inventory management, honed at Konica Minolta Business Solutions. Proven ability to optimize storage solutions and train staff, ensuring seamless operations. Adept at shipment tracking and fostering positive customer relations, demonstrating strong analytical skills and adaptability in fast-paced environments.

• Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. WORK EXPERIENCE

Konica Minolta Business Solutions

Warehouse Assistant

• Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

• Trained new employees regarding warehouse procedures and standards.

• Operated lift and hand trucks to transfer materials to and from target areas.

• Worked additional hours and shifts to meet tight deadlines during peak periods.

• Provided training for new staff members on safe handling procedures.

• Recorded shipment data for reporting, accounting or recordkeeping purposes.

• Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.

• Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.

• Organized materials on pallets according to size, weight, and type of item.

• Traced missing material and shipments through vendor and customer communications. Spoken Visuals Productions

Music Engineer

• Operated control consoles to regulate volume levels and sound quality.

• Mastered finished projects for radio play or CD release.

• Used control console to regulate volume level and sound quality during performances and recording sessions.

• Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds.

• Processed audio to meet quality standards and played and mixed music for live events.

• Recorded, edited and mixed music for live performances and studio recordings.

• Executed highest level of quality for field and studio audio to achieve project expectations.

• Maintained and operated audio equipment such as mixers, microphones, amplifiers, and sound boards.

• Delivered insight and expertise regarding audio mixing and recording to personnel both in field and in- studio.

• Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.

• Managed multiple projects simultaneously while meeting deadlines.

• Used EQs, compressors, limiters and other plugins to enhance recorded sounds.

• Edited raw voice recordings, added sound effects, and mixed to format. Cascade A&E

Driver, Warehouse Orders

• Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.

• Delivered goods to specified destinations in a timely manner.

• Presented order bills and collected payments for deliveries.

• Loaded and unloaded vehicles at distribution center and delivery address.

• Processed daily inventory receipts and quantities of supplies.

• Communicated customer orders accurately to warehouse staff for order fulfillment.

• Promoted positive customer service by delivering on-time shipments and fully resolving issues.

• Filed vehicle logs, cargo records or billing statements according to company regulations.

• Verified deliveries against shipping instructions prior to delivering to customers.

• Contacted customers prior to delivery to coordinate delivery times.

• Reviewed work orders to perform freight movement and deliveries. EDUCATION

Associate of Arts: Music Education

Edmonds Community College Lynnwood, WA • 06/2009

SKILLS

Adaptability and flexibility, Analytical skills, Cycle counting, Data recording, Equipment operation, Inventory management, Logistics planning, Material handling, Order fulfillment, Route management, Shipment tracking, Stock control

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