Quality Assurance Technical Analyst

Lyudmyla Voznyak

QA Technical Analyst

************@*******.*** 312-***-**** Elmwood Park, IL

Summary

Detail-oriented QA Technical Analyst with 5 years of experience in software testing, test automation, and quality assurance across diverse domains. Skilled in performing functional, regression, and integration testing within Agile and Waterfall environments, with strong expertise in automation tools like Selenium and JUnit. Proficient in SQL for data validation and root cause analysis, with hands-on experience in analyzing logs, monitoring system performance, and supporting cloud-based applications using AWS services such as EC2, S3, RDS, and Lambda. Adept at collaborating with cross-functional teams to translate business requirements into actionable test cases, supporting UAT efforts, and improving QA processes for enhanced efficiency and product reliability. Strong communicator with a proactive approach to issue resolution and continuous process improvement. Skills

Testing & QA:

• Functional Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing (UAT)

• Test Case Design, Test Plan Development, Defect Tracking, Root Cause Analysis

• Automation Testing using Selenium WebDriver, Junit

• Manual Testing, Exploratory Testing, Smoke & Sanity Testing Tools & Frameworks

• Selenium, JUnit, TestNG, Postman, TestRail, JIRA, Git, Jenkins, PyTest

• Log Monitoring: AWS CloudWatch, New Relic, Datadog

• Version Control: Git, GitHub, Bitbucket

Database & Scripting

• SQL (MySQL, PostgreSQL, SQL Server), SQLAlchemy

• Writing complex queries for data validation, troubleshooting, and reporting

• Basic scripting in Python and Bash for automation Cloud & DevOps

• AWS (EC2, S3, RDS, Lambda), CI/CD pipeline support

• Application monitoring and support in cloud environments Methodologies & Processes

• Agile (Scrum), Waterfall, SDLC, STLC

• Requirement Analysis, Sprint Planning, Daily Stand-ups, Backlog Grooming Soft Skills

• Strong Analytical & Problem-Solving Skills

• Excellent Communication & Collaboration

• Stakeholder Coordination & UAT Support

• Documentation & Process Improvement

Professional Experience

Technical Analyst, ACL Digital Apr 2024 – Present

• Conducted functional and regression testing across front-end and back-end modules of product merchandising systems to ensure robust application performance and user satisfaction.

• Collaborated closely with Product Managers, Developers, and Business Stakeholders to gather and translate business requirements into clear, executable test strategies, test plans, and acceptance criteria.

• Performed manual and automated testing using tools such as Selenium WebDriver, JUnit, and custom-built test suites; participated in UAT to validate business-critical functionalities.

• Executed root cause analysis for production issues using log analysis (CloudWatch, New Relic) and complex SQL queries against PostgreSQL databases to identify data inconsistencies and system anomalies.

• Supported the JUDI tech stack, assisting in triaging technical issues and troubleshooting within an AWS environment (EC2, S3, RDS, Lambda).

• Built and maintained monitoring dashboards to track system performance, detect issues proactively, and ensure optimal uptime and application health.

• Participated in Agile ceremonies including daily stand-ups, sprint planning, and backlog refinement while contributing to test estimations and timelines.

• Developed automated environment checkout scripts to streamline validation of deployments across staging and testing environments.

• Ensured compliance with QA best practices, suggested process improvements for testing cycles, and contributed to continuous improvement initiatives for greater testing efficiency and coverage.

• Assisted business teams and end users with functionality questions and provided post-deployment support, ensuring seamless feature adoption and system usage.

• Used SQL Alchemy and Python scripting to automate repetitive test and validation tasks, reducing test cycle time and improving coverage.

• Supported application deployments, identifying and documenting test outcomes, tracking bugs in systems like JIRA, and ensuring defects were resolved before release. Technical Analyst, Guide house Mar 2023 - Mar 2024

• Translated business requirements into detailed technical specifications by collaborating with Product Owners and Engineering teams, ensuring alignment with acceptance criteria and overall project goals.

• Created comprehensive user stories, technical documentation, and acceptance criteria for government projects using JIRA and Confluence to support Agile project tracking and team collaboration.

• Performed both manual and automated testing with a focus on accessibility compliance and improved user experience across web and mobile platforms.

• Utilized SQL for backend data validation and verification, ensuring data accuracy, system integrity, and compliance with business rules and testing requirements.

• Actively participated in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to promote continuous delivery and cross-functional collaboration.

• Utilized Appium for mobile automation and Postman for API testing to validate end-to-end integration, functional compliance, and system reliability across applications. Technical Analyst, Clairvoyant Mar 2020 - Feb 2023

• Assisted in the development and execution of manual test cases for web-based applications to validate functionality, usability, and performance.

• Participated in functional, smoke, and regression testing of front-end features and back-end systems under the guidance of senior QA engineers.

• Collaborated with cross-functional teams including developers, business analysts, and product owners to review user stories, define acceptance criteria, and ensure test coverage aligned with business goals.

• Gained hands-on experience in using testing tools such as Selenium WebDriver and JUnit for test automation and validation.

• Utilized SQL to write basic queries for data verification and troubleshooting within relational databases (e.g., PostgreSQL, MySQL).

• Monitored and analyzed application logs using tools like CloudWatch or New Relic to support defect identification and root cause analysis.

• Participated in Agile/Scrum ceremonies, including sprint planning and daily stand-ups, contributing to collaborative software development and continuous delivery.

• Assisted in creating and maintaining test documentation including test cases, bug reports, and QA metrics to support knowledge transfer and audit readiness.

• Supported User Acceptance Testing (UAT) efforts by coordinating with end users, gathering feedback, and logging issues for resolution.

• Provided end-user support by addressing basic queries and helping users understand new system features after deployment.

• Learned and applied QA best practices and company-specific testing processes, contributing to suggestions for continuous process improvement.

Education

Bachelor of Natural Science Dominican University, River Forest, IL Certification

JAWS Compliance Testing

Certified Scrum masters

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