Judith Olsen
***** ********* **** #***-*** Alpharetta, GA 30004 Phone: 770-***-**** **********@*****.***
Objective
To obtain a position of Benefit Counselor with a company that offers comparable compensation, regular work and advancement opportunity.
Skills
Marketing Strategies & Projects
Knowledge of Insurance Industry
Strong leadership & managing skills
Dedicated & Self-Motivating
Analytical and problem-solving
Proficient with Microsoft Office
Strong Outside and Retail Sales skills
Development of Training Materials
CAT Adjuster ( Katrina and Wilma Hurricanes 2005, 200+ claims)
Maintains sales goals & profitability
Familiar with Xactimate Adjusting software
Held various insurance licenses
Have used several enrollment platforms and CRM’s including Selerix, Ultipro, Employee Navigator, Plansource, Easy Apps online, ADP, Bswift, Salesforce and Smart Office (not a complete list)
Has held LTC Certification for 6+ years
Excellent Interpersonal Skills
Excellent interpersonal, presentation and critical thinking/problem solving skills
Strong ability to influence and persuade
Strong oral and written communication skills
Ability to work with very minimal supervision
Goal and results oriented
Demonstrate a “can-do” spirit, a sense of optimism and excitement, ownership and commitment/loyalty
Strong overall health and life insurance proficiency
Strong overall computer skill including knowledge of Microsoft office
Professional Experience
iBenefit Communication LLC – Charlotte, North Carolina
Benefit Counselor – August 2021 through May 2024
Reviewed and explained current benefits chosen by employees the previous year.
Educated employee about the new changes to benefits
Explained changes and new benefits to employees
Enrolled employees to new benefits and made changes to existing benefits when need or requested.
Traveled to Employer’s facilities for the purpose of enrolling benefits offered to employees.
Created and prepared reports of daily sales activities.
Made calls remotely from a call center or home to sell benefits
Worksite Communications – Tallahassee, FL
Benefit Counselor – October -November (2017, 2018, 2019 and 2020)
Reviewed and explained current benefits chosen by employees the previous year.
Educated employee about the new changes to benefits
Explained changes and new benefits to employees
Enrolled employees to new benefits and made changes to existing benefits when need or requested.
Traveled to Employer’s facilities for the purpose of enrolling benefits offered to employees.
Created and prepared reports of daily sales activities.
Working Solutions LLC – Alpharetta, GA
Managing Member - October 2016 – April 2024
Life, Annuities and Health Sales
Solicited individuals for health, life and variable annuity insurance products.
Completed an analysis with potential clients to ascertain their insurance needs.
Annually reviewed insurance detail with clients to maintain their changing insurance needs.
Became a liaison for clients and assisted with the claims process
ASHFORD ADVISORS INC– ALPHARETTA, GA
FINANCIAL REPRESENTATIVE – MARCH 2019- FEBRUARY 2023
LIFE INSURANCE AND DISABILITY SALES
GOLDEN KEY MANAGEMENT, LLC – Alpharetta, GA
Chief Financial Officer, November 2003 – January 2011
Responsibilities:
Solicited businesses and individuals for sales consultations and business solutions via phone/seminars.
Created and implemented effective marketing strategies to attract target clients.
Managed and coordinated all marketing and advertising activities.
Conducted customer research to determine market conditions and review competitor information.
Developed a pricing strategy and monitored all marketing activity.
Developed and managed a marketing budget while maintaining the complied budget.
Conducted monthly meetings to introduce new marketing and sales material.
Developed sales strategies to maintain company sales goals and profitability.
Networked with real estate agents and other professionals that worked directly with homeowners and/or other business for the purpose of lead generation.
GEORGIA CARPET BROKERS Inc. – Stone Mountain, GA
Chief Financial Officer – May 1987 – April 1991
Retail outlet for Carpet and other flooring types
Delta Airlines – Atlanta, GA
In Flight Service, January 1973 – August 2001
Responsibilities:
To keep passengers safe and to ensure that everyone follows security regulations.
Flight attendants must ensure that emergency equipment is working, the cabin is clean, and there is an adequate supply of food and beverages on board.
Provide personal services to ensure the safety and comfort of airline passengers during flight.
Education
SYRACUSE UNIVERSITY – SYRACUSE, NY
BFA (Fine Arts)
FEMA Flood Certification (February 2006)
Current State Insurance Licenses
STATE
Georgia
Florida
Virginia
Maryland
California
Delaware
Idaho
Illinois
Kentucky
Michigan
North Carolina
Oklahoma
South Carolina
Tennessee
Texas
*References are available upon request