Customer Service, Real Estate, Bookkeeping

TH

TINA HALL

*************@*****.*** 810-***-**** Harrison, MI 48625 WWW: Bold Profile

Efficient and personable Escrow Officer with 20 years of experience making complex real estate transactions seamless for buyers, sellers and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings and repeat customers.

Successful at putting together closing paperwork, evaluating information and documenting actions. Knowledgeable about researching and resolving problems. Completes high-quality work in fast-paced settings. Escrow management

Document verification

Title research

Compliance auditing

Accounting and finance

Balancing large accounts

Notary Public exp 2027

Effective communicator

Work well independently

Ability to multi task and meet deadlines

Fast typing and 10 key adding machine skills

Regulatory compliance

Client communication

Vendor negotiation

Customer service

Conflict resolution

Time management

Attention to detail

Training and development

Title document review

Lender relations

Loan document package preparation

Cislo Titlw Company Grand Blanc,

Michigan

Escrow Officer

01/2010 - 12/2023

Served as an intermediary between buyers, sellers and lenders during real estate closings.

Reviewed and verified documents to ensure compliance with laws, regulations, and contractual provisions.

Prepared escrow instructions for title companies or attorneys regarding the purchase of real estate properties.

Balance and disbursed checks and payoffs according to Settlement Statement

Assisted clients with clearing title, correcting title and researching payoffs and issues.

Notary public for over 30 years

MITTEN PROCESS SERVING COMPANY

Mt Morris, MI

Owner/ Manager/ Trainer

01/2018 - 12/2021

Oversaw budgeting and financial management.

Collaborated with other owners on joint ventures and shared resources. Ensured compliance with applicable laws and regulations related to business operations.

Trained Process Server to deliver legal documents to individuals and businesses, with safety and respect

Managed 16 servers over the State of Michigan, and personally served papers

Summary

Skills

Experience

Grew businesses from 1 law firm to 13 within 1 year. Exceeding client expectations.

ALLEN & HOPE AND ASSOCIATES

Burton, MI

Manger and Client Services

07/1990 - 01/2010

Managed vendor relationships by negotiating contracts and ensuring timely delivery of Court ordered legal documents

Analyzed customer feedback data to develop action plans for improving services offered.

Ensured compliance with all applicable laws, regulations, industry standards.

Served legal documents to individuals and businesses Managed 30 process servers and Genesee County civil deputy Sheriffs. Developed technology to electronically communicate with clients, and Process servers, increasing productivity and faster service by 65% Developed and implemented strategies to increase customer satisfaction and loyalty.

Detroit College of Business Rochester Michigan

Associates in Business Management And Accounting

06/1993

Education and Training

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