EBOAGWU, Samuel Ifechukwude
Mobile No: +234********** e.mail: ***********@*****.***
SUMMARY OF PROFILE
Samuel is a C-Suite management executive with expertise is in Strategy, Operations, Enterprise Performance Management, Human Capital Management, Business Transformation and Execution. He brings on his experience in these areas creating value and facilitating increased agility for organizations.
Sam’s working career of twenty-two (22) years keeps several laudable achievements under his belt, with keynote achievements in Strategy Development, Commercial Excellence Facilitation, Continuous Performance Improvement projects across different business sectors; Manufacturing, Technology, Food & Beverages, Management Consulting, Transport & Logistics, Real Estate, Banking, Oil / Gas, Public Sector (Government).
He draws on his mastery and in-depth practical knowledge of the Balanced Scorecard (BSC)Strategic Management Tool, as well as the 4DX model of Execution amongst others within multi-billion-dollar businesses.
With an MBA, a Balanced Scorecard Professional (BSP) Certification, HR Practice and Governance License as well as Project Management certification, Sam is very much interested and passionate about exciting roles that challenge his capacity as a frontline business leader.
EDUCATION
Master of Business Administration (MBA) - Full Time, August 2012
HULT INTERNATIONAL BUSINESS SCHOOL. DUBAI/ LONDON
Executive Education (STRATEGY MANAGEMENT & THE BALANCED SCORECARD, May 2009
STRATHMORE BUSINESS SCHOOL, Nairobi-Kenya.
Bachelor of Science (BSc) in Management, August 2004
UNIVERSITY OF NIGERIA, Nsukka, Enugu Campus - Nigeria.
Bachelor of Engineering (BEng) in Mechanical/Production Engineering, 2000
NNAMDI AZIKIWE UNIVERSITY, Awka-Nigeria.
Countries of Work Experience: United Arab Emirates, Ghana & Nigeria
Professional Membership/ Certifications:
The Balanced Scorecard Institute, USA : BSP Professional Certification, April 2012
PRINCE2 (Project Management) Foundation Certification, May. 2009
Chartered Inst. of Personnel Management of Nigeria Associate Member (ACIPM), Nov.2008
Project Management Institute, (PMI) USA Member
National Black MBA Association, USA Member
Global Association of Risk Professionals, (GARP), USA Member
Trainings, Awards & Recognitions:
Dangote Leadership Development (DLDP) Program - 2 weeks Immersion/Residential with PwC (October 2023)
Dangote Group Datathon Competition for improved capacity in Data Analysis and SAP Analytics
Dean’s List: HULT International Business School, (Module E, 2012- Dubai Campus)
2015, HULT GLOBAL AMBASSADOR (One of the appointed Eight global ambassadors for the year)
Recent High Impact Webinars/ Trainings Attended
S/N
Topic / Theme
Organization / Institution
1
The Faces of Organizational Development and the 21st Century Toolkit amongst Professionals
Centre For Organizational Leadership and Development (C-O-L-D), Zimbabwe
2
Establishing an Organization Guidance System (OGS)
The RBL Group, USA
3
OKR, KPI, and BSC: What is the Difference
The Balanced Scorecard Institute, USA
4
Executive Coaching & Executive Influence
LinkedIn Learning (Prof. John Ullmen - UCLA, USA)
5
Measuring Business Performance (Why Companies Measure)
LinkedIn Learning (Eddie Davilla - ASU Associate Chair)
6
Measuring Team Performance
LinkedIn Learning (Mike Figluiolo)
7
HR as a Business Partner
LinkedIn Learning (Michael McLernon)
8
Using Metrics To Drive HR Strategy
LinkedIn Learning (Catherinne Matrice)
9
Six Sigma Foundations
LinkedIn Learning (Dr. Richard Chua) - Professor & Certified Lean Six-Sigma Master Black Belt Trainer
10
Six Sigma Green Belt
LinkedIn Learning (Dr. Richard Chua) - Professor & Certified Lean Six-Sigma Master Black Belt Trainer
11
Marketing Analytics : Setting & Measuring KPI’s
LinkedIn Learning (Michael Taylor Co-Founder Ladder)
12
Sales: Analytics Driven Story Telling
LinkedIn Learning (Dr. Mark Donnolo)
EMPLOYMENT RECORD
Organization
Dangote Cement PLC, Headquarters, Lagos - Nigeria
Period
July 2023 - Date
Position Held
General Manager / Head, Commercial Performance
Delivers On
Strategic Planning: With focus on execution planning for the commercial team (Sales, Procurement and Contract Budget Planning, Target Setting and KPI development monitoring for the SBU’s)
Process Optimization: Process Mapping across all functions, Data hub creation for which includes; KPI development, Commercial Excellence Facilitation and Process Improvement Delivery.
Commercial Excellence Management: Supply Chain, Operational Risk and Compliance Management, Process Optimization, Report Generation for Executive Management Reporting
Operational Excellence: Ensure targets are met in terms of process optimization and least tolerance to imminent losses.
Project Execution: Coordination of all commercial value chain projects to ensure effective delivery. Including Sales, Marketing, Depot and Logistics, Export and International Trade.
People Development and Performance Management: Human Resource Business Partnership Delivery Across Pan Africa Commercial Teams.
Period
March 2021 - July 2023
Position Held
Senior Manager, Organizational Development
Achievement
Organizational Development
Created DCP standardized Organizational Charts across all Pan Africa Operations.
Developed a new directory for job descriptions and alignment of same for generic use across all DCP - Pan Africa locations.
Supported the GGM/Senior HR Advisor in his role for effective and seamless HR operations across all DCP Pan - Africa locations.
Initiated, developed a DCP Employee Culture Program ECP that promotes employee recognition and in turn, drives growth, innovation, Teamwork and Continuous Performance Improvement.
Co- reviewed of DCP HCM Policy document with a view to changing outdated policy contents and adoption of best-in-class management approaches.
HR Business Partnership
Project Manager - DCP Pan Africa Manpower Planning Project (MPP) with a view to sustainably achieve set HR Operational Efficiency KPI’s and Optimal Productivity Levels across all Plants.
Works with Country CEO’s and Location Heads of HR. to establish a unified corporate culture that aligns with the corporate center for effective business development and performance improvement
Coordinates discussions and reporting to the HOD on Performance Improvement Profile of the DCP Commercial Functions using HRBP Scorecard.
Developed the Dashboard used for reporting Commercial Business Performance Management
Serves as a subject matter expert in the Job Evaluation framework used for staff right placing and job alignments in DCP and DCTransport
Collates all data and prepare the Monthly MPR Report for the GCHRO/Director for Exco presentation.
Working with DCP Recruitment team to facilitate effective gap closure on DCP Pan Africa roles and Monitoring of Attrition Rate through the Org. chart tracking system.
Nominated and Participates in the Dangote Group (DIL) High Value Talent & Succession Planning Program focused on the Group Business Transformation Agenda
Co-ordinates Industrial Relations; Internal Grievances, Disciplinary and Court Cases across all DCP Anglophone Africa locations.
Continuous assessment of Industrial Climate through established Joint Consultative Committees across Pan Africa Plant Locations
Drives the HR Strategic Initiatives and Interventions across all DCP functional HR value chain as may be assigned by my HOD & GCHRO.
Organization
Stratinnovar Africa, Lagos - Nigeria
Period
April 2018 - February 2021
Position Held
Director, Strategy & Human Capital
Achievement/
Responsibilities
Strategy, Performance Management across the existing practice areas in the firm.
Business Transformation, Change Management and Organizational Development Interventions.
Business Sustainability and Analysis
Business Development across my focus areas for the firm
Board Reports Development and Presentation
Board Development, Advisory & Stakeholder Management
Operations Management; Budgeting and Internal Control
P/L & Budget Management
Executive Coaching & Mentoring
Organization
Chisco Group, Nigeria (With over 3000 staff across West Africa)
Period
May 2017 - April 2018.
Position Held
CHIEF OPERATING OFFICER / GROUP BUSINESS DRIVER
Achievements
THE BUSINESS TRANSFORMATION AGENDA
Executive management & Strategic Business Development: Led the functions of Four (4) Heads of Subsidiaries (SBU’s) / General Managers: Transport, Haulage, Courier, Hotels.
Led the management of all non-SBU Group Heads; Shared Services (HR, IT, Legal, Security), Finance and Operations
Supply Chain & Contracts Management
Co-Managed P & L position for each business division and for the group with the CFO
Headed the weekly and monthly Corporate Performance Monitoring –BUPERCO meetings
Led Strategic Planning sessions for Corporate Performance Management
Presented the monthly Group Performance Report to the Executive Chairman on key issues that borders on corporate performance Improvement
Strategy: Developed a new research based strategy models relevant to Chisco Group’s Business lines and drove business development with effective resource utilization by all subsidiaries
Structure: Upheld and improved the structure, then drove performance based on the new strategic planning process in line with laid down Company Policies and Operational standards
People: Drove the performance of the Human Capital Profile for higher productivity through Training facilitation, Cultural Values Improvement, Capacity Development and Team Building
Process: Built a process centered approach to operations in compliance with industry regulations,
Board Advisory: Participated in board meetings with the sole duty to provide information on the market trend in the array of Chisco Group’s business lines,
Stakeholder Management: Largely represented Chisco Group in issues and concerns of regulatory compliance and external relations
Organization
ReStraL Limited, Lagos – Nigeria
Period
May 2016 - May 2017
Position Held
Management Consultant / Head of Strategy & Execution
Achievement/
Responsibilities
I Successfully delivered on a Business Transformation mandate in the following areas;
HUMAN CAPITAL STRATEGY: Developed a Framework for the organization’s internal services using the Balanced Scorecard Tools.
-Rationalizing the human capital headcount on the basis of the HR Operational needs
-Created the Talent Management and People Performance Management Framework
-Created a Succession Planning Framework for business sustainability
OPERATIONS: Reduced Annual OPEX By 80% via human capital intervention
RESEARCH & BUSINESS PLANNING: Reviewed ReStraL’s existing business plan and made recommendations for adjustments in alignment with the current market trend
EXECUTION: Involved in selling the Strategy Execution (4DX framework) to the TSL, SHELL Nigeria and UMB-Ghana
BUSINESS DEVELOPMENT: Identified and created industry-wide strategic alliances in support of ReStraL’s overarching corporate objectives e.g Lagos State LSETF Micro-Finance & Entrepreneurship Program
EXECUTIVE SUPPORT: Assisted the Chief Responsibility Officer and Founder in executive level relationship management with a view to deepening existing business relationships and creating new ones
Organization
Nextzon Business Services Limited, Lagos - Nigeria
Period
Feb.- Apr. 2016 - Contract
Position Held
SNR. MANAGER, GOVERNMENT & NON-FINANCIAL SYSTEMS
Achievement
HR STRATEGY: Worked with the ABIA and ANAMBRA STATE Governments (Governors and EXCO members) in the Restructuring of the MDA’s with a view to achieving private sector driven institutions for the state governments
EXECUTION: Developed and Initiated the Execution Strategies and platforms for the optimization of state’s internally generated revenue (IGR) profiles
- Implemented a Strategy and Change Management intervention for the two state governments using the Balanced Scorecard framework
EXCO RETREAT: Prepared strategy documents stemming from the existing blueprints and facilitated the retreat program for ABIA state government in a 2-days workshop
BUSINESS PLANNING: Developed business plans and Operational frameworks for MSME’s and Micro-Finance institutions in Anambra state
-Reviewed the business plans of clients of government agencies and advising Heads of Agencies on new strategic directions for expansion and sustainability of growth
LEADERSHIP: Led, Managed, Coached and Mentored team of professionals in their respective areas
-Served as the company’s corporate services and development frontier in the South-East region
Organization
Horizine Capital Commodities Limited (Oil & Gas Trading)
Period
Mar. 2015 - Feb. 2016 - Contract
Position Held
Management Consultant, Strategy & Human Resources
Achievements
Developed a market entry analysis template for assessment of market potentials across the Oil and gas, and Real Estate value chains
Developed an organogram for the two organizations
Advised the CEO on other market developments as it relates to barriers to market entry in the industries
Organization
MasterMindsHRSG Consulting, Lagos – Nigeria
Period
Sept. 2014 - Feb. 2015
Position Held
Associate Director, Strategy & Organizational Development
Achievements
Delivered on end-to-end corporate and business strategy, business ideation and innovation, and change management solutions to the company’s clients
HR STRATEGY: Developed Corporate Performance Matrices and Change Management Frameworks using the Balanced Scorecard Approach in client’s engagements
BUDGETING: Developed and managed the overall operations and practice budget
BUSINESS PLANNING: Preparation of a 5-Year projection and Financial Forecast for a client
RESEARCH & BUSINESS ANALYSIS: Developed and applied new hypotheses for go-to-market decisions to deliver client’s solutions
-Deployed business opportunity mapping and value creation models to assess the customers willingness to pay (WTP) with two client’s products and services
TRAINING: Facilitated on two client’s engagements that bordered on strategic business development
Period
Sept. 2012 - August 2014
Position Held
Management Consultant, Human Resources & Strategy
Achievements
Advisory and Execution services to three organizations: I delivered on Strategy, Human Capital Corporate Planning, and Corporate Restructuring
Financial Planning, Break Even Analysis, Forecasting and Budgeting, OPEX and CAPEX Applications
Developed Human Capital Management models to meet client’s growth need
Delivery on seamless execution models for all client’s projects and training of top management teams for sustainability of corporate strategic objectives
Organizations
Zeera Group, Ghana Genesis Group, Nigeria
Organization
Dubai Trade, United Arab Emirates (UAE)
Period
Apr. - June. 2012
Position Held
ACTION LEARNING PROJECT CONSULTANT
The Task
The task was to bear in mind, DTrade’s current e-support to the Dubai government, the Dubai Customs, DP World, and Jafza’s business activities, while we were focused on creating a window that will move the DP world’s ranking on Sea Ports Operations from number 5 to 1 in three 3 years.
Achievements
Developed innovative business insights that were built into a business model
Developed an operational framework for increased revenue stream on its trade portal
Created a Human Resources capacity optimization and assurance framework to guarantee Operational Effectiveness
All project teams made final presentations to the executive team of Dubai Trade
Organization
Oceanic Bank International Plc (Now ECOBANK)
Period
Aug. 2006 - Apr. 2011
Position Held
Manager & Team Lead, Retail Banking (HQ)
Achievements
Created Risk Asset, loan & Trade Financing/Credit Analysis) and loan Recovery of $0.16m
Develop Annual Budget and Operating Plan
Present MPR reports to the Regional Head/ Exco. on a monthly basis
Acquired an annual Risk Asset budget of N150m ($1m) with an average performance of 91%
Generated annual Liability Portfolio budget Of N554m ($3.57m) in a 40:40:20 mix of C:S:T
Managed a portfolio of an inherited customer base of about 400 accounts in May 2007 including Corporate and Individual liability portfolio valued at about N800m.
Grew my customer base by over 200% from 2007 to 2010 with a net income of over N360m
Development Finance Unit/Retail Banking: The bank created a N500m SME funding
Organization: Cometstar (Cables & Wires) Manufacturing Co. Ltd, Agbara – Ogun State
Period: January - August 2006
Position Held: (Pioneer ) Head, Human Resources & Administration
Achievements
Developed Organogram for Human Capital Recruitment
Developed Staff Remuneration and Compensation Plan
Developed Policy Handbook for Business Operations
Developed a performance management system and process.
Developed Training and Human Capacity Development Plan
Drove Regulatory Compliance for seamless business operation.
Effectively managed Expatriate Immigration
Organization: Nelson Benjamin Limited, Enugu State (An Engineering Consortium in the Construction Industry)
Period: December 2002 - January 2006
Position Held: HR & Administration Officer:
Achievement: Generalist Human Resource support function to the Head of Department
Payroll management and Leave Management,
Manpower Planning for Projects & Recruitment Support
Performance and Talent Management
Training and Development of staff capacity
Procurement and general office administration