Director of Operations and Sales
Resume:
Dylan Johnson
***** ****** ****** **** **** ****
Reno, NV 89511
*******@***.***
Skills
Client Relationship Management, Project Management & Coordination, Industry Research & Competitive Analysis, Consultative Sales Support, Technology Integration. Communication & Presentation Skills, Cross-functional Collaboration, Proposal Writing & Delivery, Mastery of Excel Experience
October 2020 - Present
Healthy Tails LLC, Reno, NV - Director of Operations and Sales
● Managed customer relationships, contributing to business development and proactive problem solving.
● Led cross-functional teams to deliver project milestones on time and within budget.
● Assisted in proposal development, budgeting, and forecasting efforts to support customer engagement and growth.
● Conducted research on industry trends and competitor landscape to inform strategic planning.
● Developed and presented insights and recommendations using data storytelling and visual aids.
January 2018 - October 2020
Healthy Tails LLC, Reno, NV - Operations and Sales Manager
● Collaborated with business units to develop customized solutions aligned with customer objectives.
● Supported the sales process through market analysis and customer needs assessments.
● Facilitated stakeholder meetings, presentations, and workshops with cross-cultural teams. Contributed to internal knowledge bases on industry innovation. October 2017 - Jan 2018
Healthy Tails LLC, Reno, NV - Operations and Sales Lead
● Supported relationship managers in developing tailored solutions for customers in the Consumer Goods and Retail sector.
● Conducted in-depth research on industry trends and provided actionable insights to inform sales strategy.
● Contributed to the preparation and delivery of client presentations, including data analysis and visual storytelling.
2
October 2016 - October 2017
Oracle, Santa Monica, CA - Business Development Consultant
● Drove pipeline growth by identifying and qualifying new business opportunities across key industries including Banking, Insurance, and Communications.
● Built and nurtured strong client relationships through consultative outreach and tailored solution positioning.
● Partnered with account executives to craft compelling proposals and presentations aligned with client business goals and Oracle’s suite of solutions. Education
Western Governors University, Milcreek, UT - Master of Business Administration (MBA) Received May 2024
● Concentration in Strategy
● Developed core competencies in business strategy, client relationship management, and data-driven decision-making
● Completed projects focused on digital transformation, market entry strategy, and financial analysis
● Actively participated in case competitions and cross-functional team initiatives
● Coursework included: Business Analytics, Strategic Management, Organizational Behavior, Financial Modeling, and Innovation Management
University of Southern California, Los Angeles, CA - BS in Business Administration Received August 2016
Awards
Western Governors University Dean's List 2024
Oracle Santa Monica Top Performer 2017
Oracle Santa Monica New Hire MVP 2016
University of Southern California Dean’s List (All Semesters)
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