Public Relations Business Development

Paul Nennig

***** * *** *** ****, New Berlin, WI 262-***-**** **********@*****.***

www.linkedin.com/in/paulnennig

SUMMARY

A dependable self-starter with an excellent work ethic and extensive customer-facing experience. Able to maintain positive customer relations and efficiently handle conflicts, while enhancing customer engagement and increasing brand reputation.

WORK EXPERIENCE

01/2022 – Present Pro Shop Staff, New Berlin Hills Golf Course New Berlin, WI

● Efficiently checked in customers, ensuring a good customer experience

● Resolve payment discrepancies, collect payments for sales transactions, demonstrating strong detail-oriented skills.

● Oversee outside golf operations and staff, ensuring strict adherence to daily procedures.

● Train new team members in customer service practices and operational protocols.

● Manage team members during open or closing procedures. 01/2023 – Present Delivery Expert, Domino's Whitewater, WI

● Deliver orders to customer doorsteps and business offices.

● Execute on-time deliveries by strategically selecting the best and most efficient routes.

● Maintain a positive and professional attitude in a fast-paced, customer-focused environment. EDUCATION

University of Wisconsin - Whitewater, Whitewater, WI 09/2021-05/2025 BA – Communications with Public Relations Emphasis & Marketing Minor

● Active member of Public Relations Society (PRSSA) and American Marketing Association

(AMA)

● Recognized on Dean's List multiple times.

COURSE HIGHLIGHTS

● Public Relations

o Media Relations

o Brand Management

o Creation of Media Kits

o Press Releases

o Brand Narratives

● Marketing

o B2B Marketing

o Creation of Experiential Marketing Campaigns

o Creation of Social Media Campaigns

PROVEN SKILLS

● Customer Service

● Product Merchandising

● Payment Processing

● Point-of-Sale Applications

● Familiar with Adobe, Photoshop, Canva & Microsoft Office

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