Executive Assistant Administrative Coordinator

Chyna R Harper

Executive Assistant

Strategic Partner to leadership Master of Confidentiality & Discretion Innovative Analytical person & Efficiency Expert

“Empowering Leadership with Precision, Discretion, and Initiative-taking Solutions.” 901-***-**** ***********@*****.*** www.linkedin.com/in/chynaharper Marion, AR Expert level Executive Assistant with 11+ years of proven success supporting senior leadership in fast-paced healthcare and academic environments. Expert in managing complex calendars, coordinating high-level meetings, and safeguarding confidential information with utmost discretion. Recognized for streamlining operations, anticipating executive needs, and delivering proactive solutions that enhance productivity and organizational effectiveness. Adept at building strong relationships and driving seamless communication across all levels.

● Flawless Calendar Management: Maintained 100% conflict-free, multi-layered executive schedules over 12+ months, ensuring optimal time management for senior leadership.

● Event Coordination Excellence: Organized and executed 50+ high-profile board meetings and multi-departmental events with a 98% satisfaction rate from stakeholders.

● Operational Efficiency: Led process improvements that reduced administrative turnaround time by 30%, significantly boosting office productivity.

● Trusted Executive Liaison: Served as the key communication link between leadership, staff, and external partners, increasing response efficiency by 25%.

AREAS OF EXPERTISE

Executive Support to C-Suite & Senior Leadership High-Stakes Calendar & Priority Management Strategic Meeting Planning & Event Execution Confidential Information Management & Discretion End-to-End Domestic & International Travel Coordination Cross-Functional Collaboration

& Stakeholder Engagement Executive-Level Communication & Relationship Management Proactive Problem Solving & Decision-Making Support Deadline-Driven Project & Task Coordination Agile Multitasking in High-Pressure Environments TECHNICAL SKILLS

Microsoft Office Suite Google Workspace Calendar & Scheduling Tools Travel Management Platforms Video Conferencing Tools Document Management Systems Expense Reporting Software Project Management Tools Email Management & Communication Platforms Data Entry & Database Management Basic HTML & CMS Electronic Filing & Digital Archiving PROFESSIONAL EXPERIENCE

Sr. Administrative Coordinator 01/25 - PRESENT

St. Jude Children’s Research Hospital Memphis, TN

● Strategic Calendar Management: Expertly maintains complex, high-volume executive calendars, ensuring 100% conflict-free scheduling and maximizing leadership efficiency.

● Optimized Travel & Expense Coordination: Reducing travel approval time by 25% and cutting costs by 10% through initiative-taking planning and streamlined expense reporting.

● Enhanced Executive Communication: Improving communication flow between senior leadership and key stakeholders by 30%, fostering stronger alignment and collaboration.

● Trusted Confidential Liaison: Safeguarding sensitive information and executive correspondence with the utmost discretion and professionalism.

● Process & Workflow Optimization: Led office-wide workflow improvements, boosting team productivity by 20% through strategic process enhancements.

● Tech-Driven Efficiency: Utilizes Microsoft Office Suite and integrated digital tools to automate reporting, document preparation, and daily operations.

● Vendor & Stakeholder Management: Cultivates and maintains productive relationships with vendors and external partners to support organizational objectives.

Administrative Coordinator 12/ 2022 - 01/2025

University of Tennessee Health Science Center Memphis, TN

● Managed Complex Calendars: Supported multiple senior leaders by coordinating and maintaining intricate, multi-layered calendars with zero scheduling conflicts, enabling seamless daily operations.

● Planned High-Impact Meetings & Events: Organized and executed 60+ meetings, conferences, and executive sessions, increasing operational efficiency by 20% through meticulous coordination and planning.

● Revamped Document & Data Systems: Led a document management overhaul, reducing retrieval time by 40% and improving team access to critical information.

● Oversaw Budgets & Expenses: Tracked department budgets and processed expenses with 98% accuracy, reducing reporting discrepancies by 15% through initiative-taking reconciliation and diligence.

● Facilitated Cross-Departmental Coordination: Served as a liaison between internal teams, streamlining communication and boosting project alignment and coordination by 25%.

● Produced Executive-Level Communications: Drafted, edited, and proofed executive correspondence and documents to ensure clarity, professionalism, and alignment with leadership tone.

● Resolved Operational Issues: Identified and resolved scheduling conflicts and administrative challenges in real time to prevent disruptions and maintain workflow continuity.

● Provided Training & Mentorship: Mentored junior administrative staff, improving overall team performance, knowledge sharing, and collaboration.

Administrative Associate III 02/ 2022 - 12/2022 Promoted. University of Tennessee Health Science Center Memphis, TN

● Calendar Efficiency: Increased executive availability by 25% through efficient calendar and priority management.

● Travel Savings: Cut travel expenses by 10% through strategic vendor negotiations.

● Organizational Systems: Boosted document access speed by 35% by creating organized filing systems.

● Cross-Team Support: Supported cross-functional projects, driving a 20% increase in productivity.

● Supplier Relations: Improved procurement efficiency by 15% through vendor relationship management.

● Communication Management: Maintained 98% accuracy handling high-volume communications.

● Expense Processing: Achieved 99% on-time submission of reconciled expense reports.

● Flexible Execution: Met shifting priorities and tight deadlines in a fast-paced environment. Administrative Associate II 03/ 2020 - 12/2022 Pro Arkansas Rehabilitation Services West Memphis, AR

● Process Optimization: Streamlined filing and office procedures, improving document access time by 30%.

● Accuracy & Reliability: Maintained 95% accuracy in records and scheduling, supporting daily operations seamlessly.

● Operational Support: Assisted in procurement and correspondence management, reducing response time by 20%. Additional Experience

Administrative Assistant, Department of Human Services – Little Rock, AR (2017–2020) Customer Service Representative, Walgreens – Memphis, TN (2014–2017) EDUCATION

ASU Mid-South Community College

Associates of Applied Sciences

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