Business Development Patient Care
Resume:
Amy Johnson
San Antonio, TX
********@*****.***
Professional Summary
Accomplished healthcare professional with extensive experience in healthcare management and business development. Proven track record of driving operational efficiencies, enhancing patient care, and leading high- performing teams within healthcare organizations. Expertise in strategic planning, resource optimization, and market expansion, with a strong focus on improving organizational outcomes and revenue growth. Adept at building relationships with key stakeholders, managing budgets, and navigating complex regulatory environments.
Work Experience
Director of Hospital Sales Oncology at Methodist Hospital, San Antonio, TX July 2024 - Current
• Managed service line growth pertaining to Oncology, Bone Marrow Transplant program, Gamma Knife Program, and 9 service lines regarding tumor sites in Surgical Oncology, resulting in 20% growth overall year over year.
• Grew and exceeded the $34 million budget for Bone Marrow Transplant contributing to the overall hospital EBITA.
• Managed high contribution margin accounts and facilitated growth.
• Maintained and facilitated all Tumor Board Meetings and Physicians.
• Managed growth and retainment of oncology physicians in the second largest robotic service line in the world.
• Grew hospital market share by identifying and executing growth opportunities.
• Identified, created, and implemented new markets for oncology growth opportunities.
• Tracked Key Performance Indicators related to Oncology Service line and the hospital financial goals.
• Led cross-functional teams to implement best practices, enhance operational workflows, and reduce costs.
• Negotiated and fostered partnerships with external providers, vendors, and community organizations to expand service offerings and improve patient satisfaction.
• Conducted comprehensive market analysis and identified growth opportunities in emerging healthcare markets.
• Tracked all key physicians and practices in Salesforce and pulled all data regarding key healthcare players from Salesforce.
Director of Hospital Sales at Medical City Arlington, Arlington, TX May 2022 - July 2024
• Developed and executed strategic plans to grow hospital volumes, resulting in 4% growth in Hospital EBITA.
• Prospected and recruited new business for the hospital including service lines and new physicians.
• Responsible for processes and implementing solutions for retaining and gaining new business.
• Built business cases and growth proposals for overall hospital growth.
• Maintained all hospital relationships with community and independent parts of the medical community.
• Developed strategic growth plans for all service lines of the hospital and built relationships with each physician credentialed with the hospital.
• Stayed aware of all activities of competition and physician-owned movement in the area, identifying growth opportunities and building relationships to gain this knowledge. Physician Liaison at Armina Health, Dallas, TX
(March 2021 - May 2022)
Developed long-term referral relationships with physicians and key influencers to drive patient volume, enhance customer service, and satisfaction.
• Evaluated market data, competitive information, and financial data to determine effective marketing strategies to accomplish business goals.
• Maintained, grew, and established accounts for Primary, Orthopedic, and Neurology Physicians.
• Served as a resource for all office staff to identify process bottlenecks and provide solutions.
• Used CRM to manage my book of business of over 1500 accounts and communicate my call cycle.
• Gathered and interpreted the data necessary to determine priority accounts to grow referrals, providing insight to management aimed at improving processes related to referrals.
• Created, improved, and maintained all marketing material related to each specialty medical field.
• Developed and executed all internal and external special events such as luncheons, lectures, and networking events.
• Increased total yearly referrals in the Orthopedic Specialty by 14%. Marketing Consultant, Independent Marketing Consultant, Dallas, TX 2016 - 2021
Center Manager at Envision Imaging of Desoto, Dallas, TX 2013 - 2016
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