Social Media Manager

MICROSOFT OFFICE PROFICIENCY

COMMUNICATION SKILLS

RESILIENCE

ADAPTABILITY

MARKETING CAMPAIGNS

SOCIAL MEDIA MANAGEMENT

SEO AND SEM SPECIALIST

ONLINE REPUTATION MANAGEMENT

BILINGUAL (ENGLISH & SPANISH)

CRISIS MANAGEMENT

MASTERY OF SOCIAL MEDIA TOOLS

CUSTOMER SERVICE

PERSUASION

FOOD AND BEVERAGE MANAGEMENT

BANQUET MANAGEMENT

DATA ENTRY & MANAGEMENT

PERSONAL DATA

PROFESSIONAL SKILLS

PROFESSIONAL SUMMARY

JAVIER F-

PRADA

FOOD AND BEVERAGE MANAGER,

HOSPITALITY PROFESSIONAL AND

E X ECUTIVE A S S I S T ANT.

R e s u l t s - d r i v e n p r o f e s s i o n a l w i t h 1 4 y e a r s o f e x p e r i e n c e i n g a s t r o n o m i c a d m i n i s t r a t i o n, s p e c i a l i z i n g i n b a n q u e t a n d k i t c h e n m a n a g e m e n t . P r o v e n e x p e r t i s e i n p r o j e c t m a n a g e m e n t, t e a m l e a d e r s h i p, a n d e f f e c t i v e c o mmunication. S k i l l e d i n r e s o l v i n g c o m p l e x s i t u a t i o n s, s u p p l i e r m a n a g e m e n t, a n d c u s t o m e r s e r v i c e, w i t h a d d i t i o n a l e x p e r i e n c e i n c e r e m o n i a l p r o t o c o l, e v e n t m a r k e t i n g, a n d b u s i n e s s o p e r a t i o n s .

E x p e r i e n c e d i n p r o v i d i n g e x e c u t i v e s u p p o r t, i n c l u d i n g c a l e n d a r m a n a g e m e n t, m e e t i n g c o o r d i n a t i o n, a n d t r a v e l a r r a n g e m e n t s . P r o f i c i e n t i n d a t a e n t r y a n d d a t a b a s e m a n a g e m e n t, e n s u r i n g a c c u r a c y a n d e f f i c i e n c y . S t r o n g o r g a n i z a t i o n a l s k i l l s w i t h a p r o v e n a b i l i t y t o p r i o r i t i z e t a s k s a n d m a n a g e m u l t i p l e p r o j e c t s s i m u l t a n e o u s l y . A d e p t a t h a n d l i n g c o n f i d e n t i a l i n f o r m a t i o n a n d m a i n t a i n i n g p r o f e s s i o n a l i s m i n h i g h - p r e s s u r e e n v i r o n m e n t s . Date of birth : Houston, Texas, USA,

September 28, 1988.

Nationality : United States of America

Address : 6303 Sienna Ranch, 77459

TX

Social Security: US CITIZEN

Availability: I am open to relocating

+1-786-***-**** **********@*****.***

2021 - 2023 LA CANDELARIA RESTAURANT & PUB (ARGENTINA) - OWNER FEATURES

-Comprehensive kitchen management.

-Supervision and management of personnel.

-Culinary purchasing manager.

-Occasional cook.

PARTNER - DIRECTOR OF PUBLIC RELATIONS & MARKETING WEST HAM S.A. COMPANY (ARGENTINA) DURATION: 2021 – 2023

RESPONSIBILITIES:

PUBLIC RELATIONS & MARKETING: SPECIALIZED IN THE DEVELOPMENT AND EXECUTION OF STRATEGIC MEDIA AND PR CAMPAIGNS TO ELEVATE THE COMPANY’S PUBLIC IMAGE.

EVENT PLANNING & COORDINATION: LED THE PLANNING, ORGANIZATION, AND EXECUTION OF CORPORATE EVENTS, ENSURING HIGH-QUALITY EXPERIENCES AND MEDIA COVERAGE.

BRAND IMAGE MANAGEMENT: OVERSAW THE CREATION AND MANAGEMENT OF THE COMPANY’S IMAGE, ENSURING CONSISTENT MESSAGING AND VISUAL IDENTITY ACROSS ALL PUBLIC-FACING PLATFORMS AND EVENTS. ACCOUNTING & SPONSOR RELATIONS: MANAGED ACCOUNTING PROCESSES, INCLUDING BUDGET OVERSIGHT, FINANCIAL REPORTING, AND DIRECT COMMUNICATION WITH SPONSORS TO ENSURE EFFECTIVE SPONSORSHIPS AND FINANCIAL TRANSPARENCY.

CROWD MANAGEMENT: MONITORED AND CONTROLLED THE INFLUX OF VISITORS TO COMPANY PREMISES, ENSURING COMPLIANCE WITH SAFETY REGULATIONS AND EVENT FLOW. EXECUTIVE ASSISTANCE: PROVIDED COMPREHENSIVE ADMINISTRATIVE SUPPORT TO SENIOR LEADERSHIP, INCLUDING SCHEDULING MEETINGS, MANAGING COMPLEX CALENDARS, ORGANIZING TRAVEL ARRANGEMENTS, AND PREPARING MATERIALS FOR INTERNAL AND EXTERNAL PRESENTATIONS.

DATA MANAGEMENT & REPORTING: ASSISTED IN THE PREPARATION OF FINANCIAL AND PERFORMANCE REPORTS, COMPILING AND ANALYZING DATA FOR BUSINESS DECISIONS AND PRESENTING FINDINGS TO MANAGEMENT. WORK EXPERIENCE

https://www.linkedin.

com/in/javier-andres-

fernandez-prada-

cuevas-b60b62148

SOCIAL MEDIA COMMUNITY MANAGER & DATA ENTRY SPECIALIST GEEK GROUP DIGITAL MARKETING

2022 – 2024

Responsibilities:

Managing social media presence and community engagement across platforms. Handling data entry tasks, ensuring accurate and timely input of content and engagement metrics.

Performing basic design tasks for social media content using tools like Canva. Analyzing and reporting on social media performance and engagement trends. Achievements:

Increased brand engagement through targeted social media strategies. Maintained consistent brand voice and messaging across digital channels. Created visually appealing content that resonated with the audience. 2023-2025

WYNDHAM HOTEL NRG/MEDICAL CENTER HOUSTON TX.

DIRECTOR OF FOOD & BEVERAGE AND BANQUET

MANAGER.(CURRENTLY)

-Leadership and Team Management: Effectively manages large teams, including chefs and service staff, to ensure smooth operations across multiple dining outlets and banquets.

-Operational Efficiency: Ensures flawless execution of breakfast and banquet services, maintaining high

standards for events ranging from 100 to 2,000 guests.

-Purchasing and Inventory Control: Manages purchasing and inventory to optimize costs and maintain quality, ensuring all outlets are well-stocked and prepared.

-Attention to Detail: Focuses on every aspect of service, from menu planning to presentation, ensuring all meals are served perfectly regardless of event size.

-

2023 ASSISTANT MANAGER AT SUSHI

MASSA IN HOUSTON, TX, MY

RESPONSIBILITIES INCLUDE:

- Staff Supervision: Overseeing daily operations and managing a team to ensure efficient service and

teamwork.

-Customer Service Excellence: Ensuring a high

standard of customer satisfaction by addressing any concerns and enhancing the dining experience.

- Inventory Management: Monitoring stock levels,

placing orders, and ensuring the quality and

freshness of ingredients.

SOFT SKILLS

PROFESSIONAL ACHIEVEMENTS

In WEST HAM S.A I achieved a growth of

1000 organic followers in a quarter and 60%

became customers of the brand.

In CLUB HIPICO MENDOZA increase positioning

and stimulation in sales by 50%

In GRUPO ARMADA (Event Producer), Chile, I

managed to reduce 35% of customer

incidents.

Reduced operating costs by 18%.

Reduced transport costs by 22%.

Increased 43% in annual sales volume.

I executed a savings plan that allowed me to

reduce the cost of supplies by 15%.

Create an employee incentive system that

achieved a 20% increase in workforce

productivity.

-Active listening -

Teamwork

-Creativity

-Attention to detail

-Emotional

intelligence

-Critical thinking

-Innovation

-Positivism

-Leadership

2015-2017 JACKSONVILLE MENDOZA ARGENTINA RESTAURANT GENERAL MANAGER/PROJECT MANAGER

-Responsible for the main brand of the company

-Development of business development strategies

-Restaurant management and kitchen manager

-Team coordination.

-Ensure control and monitoring of company processes.

-Evaluate and select service providers to the company ensuring compliance with agreements.

-Supervise compliance with company policy and the functions of the personnel in charge.

-Manage internal and external interrelations.

-Manage and control the management of inventories, fixed funds and budgetary resources of the company

-Supervise the fulfillment of the economic obligations of the company.

-Create internal control mechanisms for the management of the financial and cash area of the company.

2018-2020 COMPANY GRUPO ARMADA (Event producer), CHILE PUBLIC RELATIONS AND MARKETING MANAGER

-Promotion, development and supervision of marketing campaigns in traditional media and social networks.

.-Promotion of viral actions.

-Coordination with department particularly with the professionals in charge of community management.

-Direction of internal and external communications of the company.

-Search for public and market opinions regarding the reputation and position of the company in its sector.

-Strengthening of the brand image, through consistent marketing and production of campaign launches.

-Design and plan strategic objectives.

-Write press material and make presentations for representatives of the media.

JAVIER F-PRADA

GENERAL MANAGER RESTAURANT & HOSPITABILITY AND PR. 2019 ISKRA COMPANY (ARGENTINA)

RESPONSIBLE FOR PUBLIC RELATIONS:

-Management of the advertising department team.

-Ensure that all advertising and promotional marketing is done at the time and in a timely manner.

-Primary internal contact function with business associate partners

-Generator of human sales and promotion teams.

2020 LA MOLINA RESTAURANT (ARGENTINA) MANAGEMENT AND OPERATION Features

-Kitchen and staff supervision.

-Culinary purchasing manager.

-Cook on duty occasionally

2020-2021 COMPANY CLUB HIPICO MENDOZA (ARGENTINA)

PARTNER - DIRECTOR OF PUBLIC RELATIONS & MARKETING̈ LA MOLINÄ -Construction and management of the image of the company facing

the public

-Look for opportunities to promote your company's or client's products and services in different and creative ways

-Build good relationships with different public groups. 2021 - 2022 AMADOR MEXICAN FOOD (ARGENTINA)

MANAGEMENT AND OPERATION

Features:

-Management & supervision of the kitchen and staff.

-Management of purchases and culinary supplies.

In hospitality i always try to:

Experienced hospitality professional with a focus

on public relations and event management.

Demonstrated success in creating memorable

experiences and driving positive guest interactions. Proven track record in hostel management,

implementing PR strategies to enhance brand

visibility and attract guests. Years of experience in organizing successful events that contribute to

guest satisfaction and business growth.

PROFESSIONAL ACHIEVEMENTS

Amador Restaurante, Mendoza, Argentina (2022):

Implemented a new menu concept focusing on local

ingredients and traditional flavors, resulting in a 20% increase in customer satisfaction scores within the first quarter.

Established partnerships with local wineries and food suppliers, ensuring consistent quality and freshness of ingredients, leading to a 25% reduction in food costs. Implemented sustainable practices such as

composting and reducing single-use plastics, resulting in the restaurant receiving a sustainability certification and positive PR coverage.

Gorilla Hostel, General Manager (2014-2017):

Achieved a 30% increase in annual revenue through

strategic marketing campaigns, targeted promotions, and partnerships with local tour operators.

Implemented a guest feedback system, resulting in a significant improvement in online reviews and ratings, boosting the hostel's reputation and occupancy rates. Streamlined operational processes, including

housekeeping schedules and maintenance routines,

resulting in a 20% reduction in operational costs while maintaining high cleanliness standards.

Implemented staff training programs focusing on

customer service and conflict resolution, resulting in a noticeable improvement in guest satisfaction scores and staff morale.

Manager at Gorilla Hostel (2014-2017)

During the period from 2014 to 2017, I served as the Manager at Gorilla Hostel, a vibrant and dynamic establishment. In this role, I successfully managed the daily operations and contributed to the growth and success of the hostel. My responsibilities included overseeing staff, ensuring exceptional guest experiences, and implementing effective business strategies.

Key Achievements:

-Operational Excellence: Spearheaded efficient day-to-day operations, optimizing guest services, and enhancing overall customer satisfaction.

- Team Leadership: Managed and motivated a diverse team, fostering a positive work environment. Implemented training programs that enhanced staff performance and elevated service standards.

- Strategic Planning.

- Financial Management:

- Industry Knowledge: Deepened my understanding of the hospitality industry, staying abreast of trends, and implementing best practices to stay competitive.

- Cultural Sensitivity:

This experience at Gorilla Hostel provided me with invaluable insights into the hospitality industry, honing my managerial and entrepreneurial skills. It serves as a testament to my ability to lead, innovate, and achieve results in a dynamic and competitive business environment.

JAVIER F-PRADA

GENERAL MANAGER RESTAURANT & HOSPITABILITY AND PR. Skills:

Executive Assistance: Calendar management, travel arrangements, meeting coordination, document preparation. Public Relations & Marketing: Event planning, media relations, brand image management, and marketing strategy. Accounting & Financial Management: Budgeting, financial reporting, and sponsor relations. Organizational & Time Management Skills: Prioritizing tasks, meeting deadlines, and managing multiple projects simultaneously. Communication Skills: Clear written and verbal communication, report writing, and presentation preparation. Software Proficiency: MS Office Suite (Word, Excel, PowerPoint), Google Workspace, and event management software (e.g., Eventbrite). ACADEMIC BACKGROUND

-2023-Diploma in Business Analysis (UTN Buenos Aires, Argentina)

-2023 - Digital Marketing Fundamentals, Google Activate

-2023 -Digital skills for professionals, Google Activate

-2022 –Diploma in PR Marketing and Institutional Communication., UTN of Buenos Aires -2021 Certification in Digital Marketing, Google LLC

-2020-2021 Diploma in Community Management, UCES (University of Business and

Social Sciences, BA, Arg.

-2020-2020 Diploma in Social Media Management, UTN FACULTAD REGIONAL DE B.A -2019-2020 Diploma in Business Management, Universidad Siglo XXI, Córdoba, Arg -2019-2020 Certification in Digital Marketing and Advertising, Universidad Siglo XXI

,Córdoba, Arg

-2018-2020 Associate Degree in Public Relations and Events, Universidad Siglo XXI,

Córdoba, Arg

-2010 -2014 Universidad Siglo XXI Faculty of Administration, Public Relations career.

Mendoza, Argentina.

-Study at Academy Houston, YMCA, Houston, Texas, USA – Early Childhood Education

HARD SKILLS

In Gastronomy I always try to:

-Ensure the quality of the product that

the customer receives

- Increase the turnover of the premises

-Reduce costs

-Achieve the motivation, training and

performance of the local work team, in

order to generate the service that

satisfies the client, achieve the

adhesion of the collaborators

-Plan purchases according to stock

levels

-Team Management:

Operational Excellence:

Customer Service:

Marketing:

Public Relations:

Financial Management:

Multilingual Communication:

Adaptability:

Technology Proficiency:

Negotiation Skills:

JAVIER F-PRADA

GENERAL MANAGER RESTAURANT & HOSPITABILITY AND PR.

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