Assistant Manager Warehouse Associate

EMPLOYMENT HISTORY

Wharehouse Associate

Amazon, Romeoville — Aug 2024 - Present

Assistant Manager

Family Dollar, Park Forest — Aug 2023 - Aug 2025

Cashier/Stocker

Sienna’s Sweet Shop, Park forest — 2021 - 2023

3831 178th place, Country club hills, 60478 • 708-***-**** • *********@*****.*** Khaman Owens

Warehouse associate with 4 years of experience in enhancing team productivity and optimizing inventory processes. Demonstrates expertise in team leadership, customer engagement, and process improvement, with a proven track record in reducing wait times and improving customer satisfaction. Committed to leveraging analytical skills to drive operational efficiency and contribute to organizational success. Collaborated with team members to foster a positive work environment, enhancing overall morale and productivity.

Monitored shipment schedules and analyzed delivery patterns, enabling proactive adjustments that minimized delays.

Maintained precise records of inventory levels and order fulfillment, ensuring compliance with company standards and regulations.

Implemented staff training initiatives, resulting in noticeable gains in customer service quality and satisfaction ratings.

Supervised daily operations to streamline inventory management, achieving substantial improvements in stock accuracy and reducing shrinkage.

Fostered a team-oriented environment by facilitating regular meetings, enhancing communication and driving collective problem-solving efforts.

Efficiently managed cash transactions, boosting customer satisfaction and reducing wait times. Streamlined checkout processes, leading to noticeable improvements in service efficiency. Enhanced customer interaction skills, contributing to a smoother shopping experience. Implemented effective cash handling techniques, minimizing transaction errors. Reduced average customer wait time, positively impacting overall store performance. SKILLS

Team Leadership Customer Engagement

Process Improvement Inventory Control

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