Customer Service Assistant Manager

Ansarnita Darty

Outgoing, customer service experience, able to answer and transfer multiple line

telephones, 2 years clerical experience etc...

Cookeville, TN 38501

*******@*****.***

+1-931-***-****

Professional Summary

I have been out of the work force and been a homemaker since 2018, all my kids are now in school full time, and I am now trying to return.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Homemaker

self employeed-Cookeville, TN

May 2018 to Present

Organization, scheduling, appointment setting, teaching, etc... Assistant Manager

BreadBox-Cookeville, TN

February 2018 to May 2018

Prepare daily paperwork to send to Corporate office, manage daily activities in the store, run register, etc...

Check Verifier, bankruptcy specialist

Cash Express, LLC-Cookeville, TN

October 2015 to November 2017

Verifier checks over $1,000 with maker and bank, file bankruptcies in different courts, answer and transfer phone calls, etc...

Head Cashier

Lowe's Home Improvement Warehouse-Cookeville, TN

February 2008 to July 2013

Responsibilities

Managed front entire front end of store, handled customer complaints, scheduling for cashiers, gave price overrides, answered phones, in charge of internet orders, and multitasking. Accomplishments

Became a member of the voice team

Skills Used

Great communication skills, team player, great multitasker and able to work in a fast paced environment. Child Care Provider

Color My World Childcare-Cookeville, TN

February 2007 to March 2008

Responsibilities

Lesson plans, language skills, potty training, communication with parents on child's development,etc Education

Diploma in Required

Cookeville High School - Cookeville, TN

1993 to 1996

Skills

• Customer Service (5 years)

• Clerical/ Administrative (2 years)

• Management (3 years)

• training

• Scheduling

• Customer Service Skills (6 years)

• Management (4 years)

• Scheduling (3 years)

• training (2 years)

• Excel (2 years)

• Front Desk

• Upselling

• Hospitality Experience

• Microsoft Office (2 years)

• Microsoft Excel

• Word

• English (10+ years)

• Assistant Manager Experience (Less than 1 year)

• Supervising Experience (3 years)

• Communication Skills (10+ years)

• Cash Handling (5 years)

• Store Management Experience

• Retail Management

• Childcare

• Leadership

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