WordPress Quality Assurance Engineer

Justin Pine

***********@*****.*** 517-***-**** LinkedIn Lansing, MI Portfolio

WordPress QA Engineer

Diligent WordPress Quality Assurance Engineer with 4 years of experience in plugin testing, marketing, and customer support. Proficient in agile methodologies, Asana, Jira, UI/UX validation, API testing, and DevTools, with adept skills in manual, exploratory, and regression testing. Strong background in WordPress customer support and technical documentation. Holds a BA in Sociology, which enhances analytical and problem-solving abilities. Passionate about ensuring quality, driving innovation, and solving problems creatively. As a drummer in local bands, I bring precision and attention to detail to ensure high-quality software performance. Technical Skills

Manual Testing Exploratory Testing WordPress Plugin Testing Test Planning I Test Documentation I Technical Documentation Gherkin JavaScript Mobile Testing I Android Studio I Black Box Testing UI Testing I API Testing Regression Testing Accessibility Testing Debugging FTP Agile Postman Asana Jira I MySQL I Console Bash JSON I Figma I Node.js DevTools I GitHub I Git QA Technical Projects

Urban Grocer Web App

Skills: API Testing, Debugging, JSON, Jira, Postman, Node.js, JavaScript, GitHub

-Tested the API of the Urban Grocers app and created a valid API bug report in Jira

-Designed tests for APIs using test design techniques, "boundary values" and "equivalence classes"

-Sent JSON and XML requests to the API using Postman

-Composed a SOAP request according to the API documentation

-Developed and executed tests for HTTP requests using Node.js and JavaScript Urban Routes Web App

Skills: Test Planning and Design, Debugging, Automation Testing, Jira, DevTools

-Performed manual functional UI and black-box testing on the frontend of the web app and issued bug reports in Jira

-Designed positive and negative tests and found defects in common interface elements

-Checked layout adaptability without real devices

-Intercepted and overrode responses in DevTools manually and automatically Urban Lunch Mobile App

Skills: Android Studio, Mobile Emulator, Mobile Testing, Jira

-Developed & implemented a comprehensive mobile testing strategy utilizing Android Studio and device emulators

-Aligned the app requirements with the provided layouts in Figma, ensuring understanding

-Resolved critical defects through meticulous log analysis on mobile emulators, elevating product quality

-Conducted thorough testing and reported bugs, facilitating efficient resolution in Jira Professional Experience

Quality Assurance Engineer, Marketing & Support Specialist Honors WP Remote 08/20 - Present

-Led QA efforts for 20+ WordPress plugins, executing manual, regression, and exploratory testing, reporting bugs, and collaborating with developers

-Conducted regression, exploratory, and cross-browser testing to ensure plugin stability and usability

-Provided technical support, troubleshooted plugin issues, resolved bugs, and improved user satisfaction

-Managed SEO, paid ads, and content marketing, achieving a 6.5% ROI and improving campaign performance

-Created plugin documentation, tutorials, and support guides for end users

-Increased online engagement through blog content, YouTube tutorials, and social media management Quality Assurance Engineer Externship TaskTrain Remote 02/2025 - 04/2025

-Executed exploratory testing on key TaskTrain platform features, uncovering edge cases and usability issues using real-world testing scenarios

-Performed regression testing with Gherkin-based automated scenarios to validate system stability after feature updates

-Authored Given/When/Then Gherkin feature files to define user workflows, enhancing QA-dev collaboration and test clarity

-Reported and tracked detailed bugs in Jira with reproducible steps and environment data, accelerating developer resolution time

Quality Assurance Engineer & Marketing Specialist BizTender Remote 08/2020 - 04/2021

-Performed manual QA testing on the BizTender SaaS platform, including its website and blog features, using exploratory and regression testing to uncover UI issues, broken links, and cross-browser inconsistencies

-Reported and tracked bugs while collaborating with developers and content teams to resolve issues and improve the user experience across the platform

-Created SEO-optimized WordPress blog content focused on industry updates, driving organic traffic, and improving visibility

-Managed marketing projects using Asana and coordinated team communication via Slack and Zoom

-Executed brand awareness campaigns across social media using content calendars and managed cross-platform scheduling with Buffer to enhance engagement Education

Quality Assurance Engineering Certification, TripleTen 2024 BA in Sociology, Michigan State University, Michigan 2018

Contact this candidate