Business Intelligence Data Analysis

Anna Torres

***********@*****.*** 860-***-**** linkedin.com/in/annamtorres3/

Summary

Strategic analytics leader with over a decade of experience in economic research, data analysis, and cross-functional team leadership. Proven track record in translating complex data into actionable insights that drive business performance and enhance customer experiences. Expertise in leading analytics teams, developing predictive models, and fostering collaborative environments to achieve organizational goals. Proficient in SQL, R, Tableau, and Excel, with a strong foundation in scalable automation and business intelligence.

QUALIFICATION HIGHLIGHTS

Econometric modeling and predictive analysis, qualitative and quantitative research methods, data visualization (Tableau, R, Excel), programming and automation macros, and policy evaluation and regulatory analysis

WORK HISTORY

U.S. Citizenship And Immigration Services (USCIS), Remote

Economist (GS 13 – GS 14), Office of Policy and Strategy

February 16th, 2020 - Present

Spearheaded 20+ economic impact assessments, influencing national policy decisions for 1M+ annual visa applicants by quantifying trade-offs in user experience, access, and compliance burden.

Developed and maintained advanced economic and statistical models using R and SQL, producing insights that supported executive decision-making and long-term strategic planning.

Partnered with cross-functional stakeholders to define performance metrics and KPIs for policy initiatives affecting millions of applicants.

Created automated dashboards and reports in Tableau to deliver real-time performance insights, improving reporting speed and stakeholder visibility.

Presented analytical findings to senior leadership and external stakeholders, translating complex data into clear, actionable insights aligned with organizational goals.

Conducted scenario modeling and forecasting based on policy changes to inform workforce planning and resource allocation.

Led and mentored a team of junior analysts, building organizational capacity in data literacy and business intelligence.

Forecast datasets based on historical trends and anticipated policy changes to support strategic planning.

Managed multiple concurrent projects with shifting deadlines and priorities, consistently meeting delivery expectations.

Conducted sample analyses to assess regulatory impacts on small businesses, supporting RFA compliance.

Served as subject matter expert on economic policy concerns, supporting cross-departmental initiatives.

Independently executed studies requiring the application of advanced economic principles, statistical techniques, and data collection methodologies.

Manage multiple projects concurrently with shifting deadlines and priorities.

Participated in a 4-week Analyst University program, enhancing SQL and Tableau proficiency through real-world case projects.

Recognized with 2 commendations from the USCIS Director for exemplary customer-centric economic analyses.

Energy Information Administration (EIA), Washington, DC

Industry Economist (GS 9 – GS 12), Office of Statistical Methods & Research

January 6th, 2017 - February 15th, 2020

Led analytics efforts for 32+ national energy datasets impacting over 31,000 respondents, improving data strategy and decision-making.

Designed and implemented forecasting models to predict national energy demand using R, helping inform executive and regulatory decisions.

Conducted A/B testing and behavioral research to optimize survey design and improve data quality across 30+ datasets.

Streamlined workflows by automating reporting and data preparation processes, reducing delivery times.

Delivered technical reports, dashboards, and executive briefings to internal stakeholders and public platforms.

Trained teams on advanced data systems and reporting automation, increasing consistency and output quality

Prepared written and oral reports on the research findings to be presented at conferences, past conferences include the 2018 Federal Committee on Statistical Methodology conference (FCSM), and 2019 European Survey Research Association Conference (ESRA).

Streamlined workflows by automating reporting and data preparation processes, reducing delivery times.

Delivered technical reports, dashboards, and executive briefings to internal stakeholders and public platforms.

Managed and mentored interns and junior staff, ensuring delivery of analytics projects and professional development.

IPSOS Norwalk, CT

Research Analyst, Research Excellence

September 2015 - January 2017

Led qualitative and quantitative research projects, delivering custom dashboards and strategic insights for Fortune 500 clients.

Quantitative and Qualitative Research: Conducted comprehensive market research projects, combining surveys, focus groups, and interviews to gather customer insights.

Reporting and Visualization: Developed detailed reports and dashboards to communicate findings to clients, facilitating informed decision-making.

Client Engagement: Collaborated with clients to understand their research needs and deliver customized insights that addressed specific business challenges.

AWARDS

Special Act Award- (March 2024) (September 2022) (February 2021)

Quality Step Increase- (January 2022)

Time off Award- (September 2020) (May 2020)

On-The-Spot Award- (June 2019) (January 2019) (February 2018) (April 2017)

EDUCATION

DEPAUL UNIVERSITY, CHICAGO, IL

Bachelor of Arts, Economics, 2015

TRAINING

Johns Hopkins University

oData Science for Public Policy

oAdvanced Quantitative Methods

oQuantitative Methods

oSurvey Methodology

oPolitical and Statistical Analysis

Joint Program in Survey Methodology (JPSM)

oCognitive Interviewing (Hands-on Approach)

oDesigning and Conducting Business Surveys

oData Science Trends and Tools

oResponsive and Adaptive Survey Design

oLeveraging New Technologies for Understanding Attitudes and Behaviors

oWriting Questions for Surveys

Technical Skills & Tools

SAS (Programming 1 & 2)

SQL

Tableau

Lean Six Sigma Yellow Belt

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