Human Resources Administrative Assistant

JORDYN JOHNSON

**********@*****.*** 708-***-****

SUMMARY

Dedicated and resourceful Graduate business administration student, seeking to leverage my skills in human resources, marketing, and administration. Adept at multitasking and organization, with strong verbal and written communication skills. A collaborative team player committed to enhancing operational efficiency and fostering positive relationships.

SKILLS

●Multitasking and Organization

●Verbal and Written Communication

●Attention to Detail

●Microsoft Office

●Planning & Organizing

●Administrative Skills

● Customer Service

●Active Listening

● Human Resources

●Database Management

●Recruitment

●Onboarding

EXPERIENCE

Administrative Assistant / Passport Camps, Birmingham, AL 02/2025- Present

●Provide efficient administrative support to enhance productivity and ensure smooth daily operations.

●Organize and maintain office systems, files, and records for easy access and retrieval.

●Manage scheduling, calendar coordination, and appointments to ensure optimal time management.

●Handle incoming communications, including emails, phone calls, and correspondence, while responding promptly and professionally.

●Assist with the preparation of reports, presentations, and other documentation as required.

●Coordinate meetings, travel arrangements, and other logistics to support team members and executives.

HR Support Intern / Intern - Chicago, IL 06/2024- 12/2024

●Assisted with onboarding new employees, including preparing orientation materials and conducting initial training sessions.

●Supported HR team in managing employee records, ensuring data accuracy and confidentiality.

●Conducted preliminary interviews and scheduled interviews with candidates.

●Assisted in organizing company events and employee engagement activities.

●Responded to employee inquiries regarding HR policies and procedures.

●Prepared and maintained reports on HR metrics and assisted in analyzing data for decision-making.

●Main contact for new hires, helping with any concerns regarding employee opportunities.

●Benefits is in charge of gathering, confirming, and updating private employee data in the HR information system.

Student Administrative Assistant / Alabama A&M University - College of Ag - Huntsville, AL 09/2020 - 05/2024

●Answered phone calls and emails to provide information in a professional and time sensitive manner.

●Responded effectively to sensitive inquiries and student's concerns..

●Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

●Screening phone calls and routing callers to the appropriate party.

●Anticipated the needs of others in order to ensure their seamless and positive experience.

●Provide enhanced customer service experience.

Panelist / Protective Life - Birmingham, AL 10/2023

●Selected as one of two students by the VP of Diversity, Equity, and Inclusion (DEI) to represent HBCUs in a panel discussion on how educators can enhance their leadership effectiveness for student success.

●Engaged in meaningful dialogue with educational leaders, sharing insights and perspectives on fostering inclusive learning environments.

●Contributed to actionable strategies aimed at improving educator-student relationships and leadership practices.

Summer Administrative Intern - Chicago Board of Elections - Chicago, IL 05/2023-08/2023

●Maintained records and files for election processes.

●Responded to inquiries regarding voting dates via phone and email.

●Assisted in new hire orientation sessions, fostering a welcoming environment.

●Created PowerPoint presentations for staff training.

●Organize and file important documents

Front Office Assistant / Melt Restaurant - Huntsville, AL 01/2022 - 08/2022

●Provided HR administrative assistance to the management team.

●Answered office phone and emails to schedule appointments, answer questions and document information.

●Provided administrative support to coworkers, taking on additional tasks during high-volume periods.

●Updated office calendars with new appointments and accommodated last-minute schedule changes.

●Planned customized itineraries for guests with special activities.

●Maintained a positive working relationship with fellow staff and management.

●Stocked inventory and ordered office and kitchen supplies.

●Assisted with setting up for social events and food deliveries.

Medical Office Assistant / MidTown Veterinary Practice - Huntsville, AL 08/2022 - 05/2023

●Supervise front desk to manage check-ins and check-outs, verify insurance and collect payments.

●Organize and maintain documents, files and records.

●Assist with payments from customers with outstanding balances by reaching out via email and telephone calls.

●Feed and care for animals as needed.

●Assist Veterinarians during examinations

●Keep accurate records and logs for patient files.

EDUCATION

Master of Business Administration

Expected Graduation Date 05/2026

Alabama A&M University – Normal, AL

Bachelor of Liberal Arts

Graduation Date 12/2024

Alabama A&M University - Normal, AL

GPA: 3.5

High School Diploma 05/2020

Alan B Shepard High School - Palos Heights, IL

ACTIVITIES AND HONORS

●General Member Society of Human Resources, 2025

●Honor Roll 2020 - 2024

●Dean List 2020-2022

●National Awards Society Member

●Normalite Scholarship Award Recipient

●President, Zeta Phi Beta Sorority Incorporated Sigma Beta Chapter

●Alabama A&M NPHC Representative

●Captain, Alabama A&M University Cheer Team

●Society Of Human Resources Member (SHRM)

●General Member, Alabama A&M Student Activity Board

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