Carolyn Stallworth
**** ****** ****** **** **** Moss Point, MS 39563 228-***-**** *************@*****.*** PROFESSIONAL SUMMARY
Offering experience in Property Loss Assessment documentation working directly with Public Adjusters, Contractors, Agents, and Insureds from diverse socioeconomic, cultural, and ethnic backgrounds. Instilling trust and confidence during a stressful, challenging life event is my primary focus Customer Service Specialist using "Best Claims Practice" of effective communication. Marketing listings and utilizing strong negotiation skills. Processing accounts receivable, accounts payable.
Education
ASSOCIATE DEGREE MAY 05, 2006 EAST MS COMMUNITY COLLEGE
· Associate of Arts
REALTOR DECEMBER 12, 2006 DEARBORN INSTITUTE
· Sales Person Pre-Licensing
NOTARY/NOTARY SIGNING AGENT DECEMBER 17, 2012 NOTARY PUBLIC COMMISSION
· Notary Public / Notary Public Signing Agent
CERTIFICATIONS
SALES PERSON PRE-LICENSING
NOTARY PUBLIC
ALLSTATE AUTO
ALLSTATE PROPERTY
STATE FARM AUTO
STATE FARM PROPERTY
LICENSE
MS REALTOR
ADJUSTER LICENSE
TEXAS, LOUISIANA, OKLAHOMA, NORTH CAROLINA, SOUTH CAROLINA, KENTUCKY, ALABAMA, MINNESOTA, MONTANA, WASHINGTON, GEORGIA, WEST VIRGINA, FLORIDA ALL LINES. Skills & Abilities
· Excellent organization and communication skills.
· Efficient working knowledge using Microsoft Excel, Office, Access, and Word. This also includes Windows XP, Internet, and email functions.
· Proficient in Guidewire, ECS, Xactanalysis.
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Work Experience
REALTOR GOLDEN KEY REALTY 01/2023 TO CURRENT
· Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
· Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
· Increased property sales by effectively marketing listings and utilizing strong negotiation skills. PROPERTY DESK ADJUSTER PILOT CATASTROPHE SERVICES 10/2024 TO CURRENT
· Policy Review – State Specific Statues, Carrier Specific Endorsement and Exclusions, Special Limits/Sub-limits and deductibles and recoverable and non-recoverable depreciation.
· Investigated origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
· Worked with on-site inspection vendors when needed, set appointments, evaluated damages and handled claim negotiations with insureds, claimants, attorneys, and public adjusters.
· Estimate Review - checked for completeness, accuracy and compliance on estimates from GC vendors ranging from $0.00 - $75,000, and compensated insureds off approved estimates.
· Responded to insured inquiries via phone and email, provided all parties with claim process and status; answered questions or redirected to other areas, made appropriate decisions and closed file.
· Worked exclusively in XactAnalysis to correspond with vendor contractors. ALE – reviewed receipts and compensated/reimbursed insureds for expenses such as food, groceries, laundry, gas for travel, and lodging, worked with housing vendors to set up hotel and temp housing accommodations for the insured. FINANCE CLERK SPECIALIST COMMUNITY ACTION OF SOUTH MS – 01/2006 TO 10/2024
· Maintained organized filing system for easy access to important financial documents. Contributed to the success of audit procedures through diligent document review and preparation.
· Streamlined accounting processes by implementing efficient organizational systems. MERCHANDISER O'REILLY AUTO 01/2003 TO 01/2006
· Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
· Streamlined restocking process, reducing time from shipment arrival to floor display.
· Negotiated with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow. INSURANCE CLERK OKTIBBEHA COUNTY HOSPITAL 01/1996 TO 01/2003
· Assisted customers with policy changes and updates, ensuring their needs were met promptly and accurately.
· Streamlined office procedures for faster document processing and increased productivity.
· Keeping track of monthly premium payments from policyholders ensured timely payment collection.