Senior Manager Risk Management

EXECUTIVE SUMMARY

Senior Manager offering ** years of Organizational Leadership, Program and Resource Management, Strategic Planning, and Operations expertise who consistently demonstrates success in a goal-oriented environment. Proven history of leading 400+ person organizations accounting for budgets of over $1M with full fiscal authority in business operations. Successful strategist and change agent with a record of independently solving complex problems and applying exceptional critical analysis abilities. Skilled at creating and managing training programs, developing organizational metrics to achieve performance effectiveness, and building cohesive teams. A recognized leader of character with developed presence and influence combined with genuine interpersonal skills. Accustomed to stakeholders’ interests and understanding the business priorities and providing management expectations.

Operations Management

Program Management

Budget Management

Resource Management

Training Program Development

Analytical Applications

Systems Process Optimization

Strategic Planning

Safety, Security, and Risk management

Cross Function Team Coordination

Microsoft Office Suite and Outlook

PROFESSIONAL EXPERIENCE

Crowley Wind Services Jacksonville, FL 2023 – 2025

Project Manager

Managed the planning, scheduling, scope of work execution, and risk management on current and potential customer projects with budgets of more than $20M+ per project

Developed, tracked, and implemented controls to manage projects and organizational risks

Lead cross functional teams consisting of employees, contractors, and subcontractors to ensure clear roles and responsibilities between all team members and coordinated the activities to ensure project deliverables and executed to client expectations

Communicated project status, open items, and risks to key stakeholders on a regular basis

Led simultaneous European client projects consisting of 176 transition pieces, 3 Offshore Sub Stations (OSS), 3 OSS jackets, 4 pin piles, and pin pile template; 76 monopiles, 76 Wind Turbine Generators; Cable Lay Barge outfitting, dock and sea trials, and Cable Lay scheduling for New York City, NY; totaling $59.2M in profit

Amazon Seattle, WA 2020 – 2021

Area Operations Manager

Managed, planned and resourced a COVID health response project for 6 departments, 3 shift rotations, ~ 2K personnel in one the largest Amazon Fulfillment Center tier

Created data based analytical tools widely used by day and night teams that provided them with real time, dynamic rates for production, staffing, and count requirements

Managed Pick, Robotics, and Count departments with 300+ staff in an 888K sq. ft. fulfillment center, ensured average daily output of 25K units sent downstream to meet customers’ demands

Collaborated with cross-functional groups in identifying and resolving operational concerns, trouble shooting flow and thru put issues, and flexible peak demands

United Parcel Service Seattle, WA 2016 – 2020

Industrial Engineer Supervisor

Corporate Process Improvement Project June 2018 – June 2020

Corporate Simplified Commercial Delivery Project January 2017 – June 2018

Corporate Conditional Driver Program August 2016 – December 2016

Develop work measurements to optimize cross functional teams, develop and analyze operating plans, provide support to improve operations, conduct training for operations management, conduct auditing and controls, conduct operational forecasting, assess business and stakeholders’ needs, design/develop integrated solutions to business problems, estimation and forecasting, work methods, processes, flow analysis, and new technologies integration.

Selected to two national corporate teams as the NW program manager for several corporate projects, that developed new technologies, systems integration, and operational processes improvements that resulted in cost savings of over $4M within district and over $101M corporate wide

Resourced and distributed new technology equipment, life cycles, and tertiary supplies to the NW District encompassing 300 centers and 6 states. Provided daily analytics to the entire NW district

Deputy Director (Various Global Locations US Army BN XO) 2012 – 2015

Chief-of-Staff, selected to lead and manage daily global operations of over 400 employees, 27 direct staff, and four geographically dispersed departments. Ensured >95% operational readiness of all assigned organizational equipment, and ensured all comprehensive training were implemented.

Developed an assets relocation plan of over 270+ pieces of heavy equipment valued more than $1B during international operations

Managed $1.5M annual logistics budget, provided fiscal review, guidance, and procedures, conducted audits to ensure the accuracy of organizational assets

Planned, led, and supervised $4M worth of department savings and property recovery; adopted as the standard for the entire organization

Operations Director (Various Global Locations US Army BN S3) 2007 – 2012

Managed, with full fiscal authority, all aspects of business operations for multiple industry organizations. Experience in planning, budgeting, allocating, and executing organizational controls to minimize cost and maximize performance to meet program and stakeholder expectations. Internationally led multi-national projects under a unified program portfolio, in various locations, designed to create local economic development and critical infrastructure.

Planned and implemented the recovery framework of US National resources and assets with domestic and international partners that became the accepted standard in theater, expediting transfers of department assets and facilities more than $500M quarterly

Project Management (Various Global Locations US Army Officer) 1996 – 2007

Successfully managed multiple domestic and international projects. Reviewed business requirements and led teams in the initiatives for planning, bidding, contracting, and performance goals for desired outcomes. Built and managed client relationships with a myriad of organizations and foreign investors, ensuring all projects requirements were timely. Consulted with key contributors to coordinate for resources, socialize scope of project, timeline and milestones. Utilized cost variances, work performance reports, dashboards, task boards - kanban, to communicate progress to management.

Planned and implemented asset relocation plan that moved over +300 employees and over $500M in equipment during international operations. Tracked all assets being transported by air and international sea lanes from port of Tacoma, WA to Port of Shuaiba Kuwait

Devised proposals (scope and cost) for numerous infrastructure and reconstruction projects to stimulate economic growth with an annual budget of $12M

EDUCATION

Bachelor of Arts – University of West Florida, Pensacola, Florida

CERTIFICATIONS

Lean Six Sigma Green Belt (University of Seattle Tacoma) – 2015

Project Management Course (60 classroom hours)

Inter-service Joint Planners Course (JTOPC) – USAF – 2013

Executive Management Course (CGSC) US Army – 2012

Advanced Leadership and Management Development Course (CAS3) US Army – 2000

Entry Level Managers Program (FAOBC) US Army – 1996

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