Restaurant Manager Food Service
Resume:
Manesh yadav
+919********* A*** Lazarus apartment goddevnaka Bhayander (E) Thane ************@*****.*** inkedin.com/in/manesh-yadav-4babb5172
Professional Summary
A talented individual who has had a life long interest in quality food, the hospitality industry and the latest culinary trends. An experienced host who works hard to cultivate a high profile with guests, and possesses a strong understanding of financial margins and controls. James considers himself to be the beating heart of a
restaurant's success, and as a hand’s on manager is personally involved in rallying staff, serving customers, and generally keeping everything running smoothly. Currently looking for suitable managerial position with an exciting and reputable restaurant.
Skills
Customer service best practices Restaurant Operation
Investigating Complaints Money Handling
Fire Safety Regulations Staffing and Sales Reporting
Staff Scheduling P&L Responsibility
Menu Planning Customer Retention
Safe Food Handling Practices Inventory Control Processes
Guest Relations Microsoft Office
Work Experience
Restaurant Manager at VIDLI RESTAURANTS LIMITED
–Mumbai, India 10/2024 –still working.
•Carefully interviewed, selected, trained and supervised staff.
•Purchased adequate quantities of food, beverages, equipment and supplies.
•Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
•Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
•Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
•Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
•Maintained safe working and guest environment to reduce risk of injury and accidents.
•Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
•Prepared for and executed new menu implementations.
•Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
•Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Assistant Area Manager at EAT NINO PRIVATE LIMITED
Thane India 04/2023 still working.
•Developed, implemented and managed business plans to promote profitable food and beverage sales.
•Looking all the Maintenance issue of area
•Used Microsoft Word and other software tools to create documents and other communications.
•Quickly identified problem situations and skilfully resolved incidents to satisfaction of involved parties.
•Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
•Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
•Maintained regular and consistent attendance and punctuality.
Restaurant Manager India at Green veg eat area
– thane, India 06/2020 – 02/2023
•Carefully interviewed, selected, trained and supervised staff.
•Purchased adequate quantities of food, beverages, equipment and supplies.
•Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
•Quickly identified problem situations and skilfully resolved incidents to satisfaction of involved parties.
•Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
•Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
•Maintained safe working and guest environment to reduce risk of injury and accidents.
•Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
•Prepared for and executed new menu implementations.
•Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
•Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Cafe Manager at Brewbakes Hospitality PVT LTD
– Orissa & Hyderabad, India 12/2018 – 03/2020
•Managed display products effectively to achieve consistent sales with minimal waste.
•Handled business administration functions such as payroll, cash register counting and supply ordering.
•Secured daily cash by verifying totals and making nightly deposits.
•Supported customers with unique dietary challenges with customizable menu offerings.
•Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
•Trained cafe employees to consistently exceed customers' expectations and provide superior service.
•Forecasted demand and scheduled employees effectively to handle coverage needs.
•Verified prepared food met standards for quality and quantity before serving to customers.
•Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Cafe Manager at Brew Berry Hospitality PVT LTD
Gujarat & Karnataka, India 07/2017 – 11/2018
•Carried out day-to-day duties accurately and efficiently.
•Learned new skills and applied to daily tasks to improve efficiency and productivity.
•Collaborated with team members to achieve target results.
•Demonstrated respect, friendliness and willingness to help wherever needed.
•Worked with customers to understand needs and provide excellent service.
•Maintained energy and enthusiasm in fast-paced environment.
•Used Microsoft Word and other software tools to create documents and other communications.
•Developed team communications and information for meetings.
•Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
•Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Assistant Store at Manager Fassos food PVT LTD
MUMBAI, India 04/2015 – 04/2017 –
•Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
•Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
•Recruited and hired employees offering talent, charisma and experience to restaurant team.
•Immediately resolved issues with patrons by employing careful listening and communication skills.
•Supervised all areas of restaurant to keep it clean and well-maintained.
•Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
•Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
•Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
•Identified team weak points and implemented corrective actions to resolve concerns.
•Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
•Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
•Motivated staff to perform at peak efficiency and quality.
•Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Operation Trainee at Café Coffee Day
Mumbai, India 01/2014 – 04/2015 –
•Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
•Monitored supply levels at counter and maintained customer areas to meet typical demands.
•Recommended products based on solid understanding of individual customer needs and preferences.
•Cleaned counters, machines, utensils and seating areas daily.
•Controlled line and crowd with quick, efficient service.
•Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
•Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
•Elevated customer loyalty by using strong communication abilities to resolve customer problems.
•Maintained regular and consistent attendance and punctuality.
•Memorized recipes for specialty coffee beverages and seasonal offerings.
•Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
•Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
EDUCATION AND TRAINING
Diploma in hotel management
CEDP skill building INSTITUTE
MUMBAI, India 2014 – 2015
Higher Secondary School Certificate
Maharashtra board
Mumbai, India 2012 – 2013
Diploma in Hardware& Networking
St. Angelo's computer education
Mumbai, India 2 009 – 2010
Secondary School Certificate
Maharashtra board
Mumbai, India 2008 – 2009
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