Human Resources Manager

Kechi, Kansas ***** 316-***-**** ************@*****.***

SHAUNA LITTLE

Highly Qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. PROFESSIONAL

SUMMARY

HUMAN RESOURCES MANAGER 02/2024 to Current

MCS Services LLC., Wichita

HUMAN RESOURCES GENERALIST 04/2023 to 02/2024

Stanley Black & Decker, Wichita

SENIOR HUMAN RESOURCES GENERALIST 08/2022 to 02/2023 Johnson Controls, Inc., Wichita, KS

WORK HISTORY

Oversee and manage the recruitment and selection process, including job postings, screening resumes, and conducting interviews.

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Manage employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees.

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Administer employee benefits programs, including health insurance, retirement plans, and paid time off.

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● Maintain employee records and ensure compliance with all relevant laws and regulations. Provide guidance and support to managers and employees on HR-related matters, including performance management, disciplinary actions, and conflict resolution.

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● Conduct regular training sessions on HR policies, procedures, and best practices.

● Proficient in running payroll and processing expense reimbursements. Data analysis skills with the ability to collect, analyze, and present HR metrics to inform decision-making.

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● Preserve the privacy of employees and the workplace. Provides full range of day-to-day HR support for the business unit including staffing, employee relations, performance management, organizational development, benefits, and compensation.

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Work together with HR team, employees, supervisors, and managers to resolve employee relations issues as they arise, including partnering with HR Manager on investigations; Counsels employees to improve or correct performance issues and deficiencies.

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● Implement positive employee relations strategies and execute projects. Conducted confidential investigations of discrimination, harassment and workplace violence.

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Manage and/or lead employee engagement activities (e.g. community outreach, fundraisers, focus groups).

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● Resolve and/or escalate issues in a timely fashion.

● Understands how to communicate difficult/sensitive information tactfully. SENIOR HUMAN RESOURCES BUSINESS PARTNER 10/2021 to 08/2022 Masterbrand Cabinets, Inc., Wichita, KS

REGISTERED MEDICAL ASSISTANT (PART-TIME) 09/2010 to 10/2021 Ascension, Wichita, KS

SENIOR HUMAN RESOURCES BUSINESS PARTNER 02/2020 to 10/2021 Aero Metals Alliance, Wichita, KS

EMPLOYEE RELATIONS 09/2017 to 12/2019

Textron Aviation, Wichita, KS

● Establish self as ‘go to' HR person for managers and employees in assigned territory. Work with local management on various employment matters including Performance Management issues, employee inquiries or complaints, as well as the implementation of company-wide HR activities.

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Partner with HR Coordinators to process employment transactions (hires, transfers, equity adjustments, promotions, etc.) and to acquire employee data reflecting employment trends/progress towards key initiatives or expectations.

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Work with the local union International Association of Machinist and Aerospace Workers

(IAMAW) Lodge #2799 with Labor relation issues.

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Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.

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Develop and execute processes and strategies that attract, train, and retain employees to support the organization's short- and long-term business needs.

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● Work with associates to effectively solve employee relations issues and concerns. Monitor and foster talent development; coach, create specific/individual plans, conduct training, and monitor effectiveness.

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● Provide superior HR service delivery while delivering HR processes and systems training. Managed conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.

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Provide patient care collecting vitals, patient symptoms, medical histories, and physician assistance ensuring accurate documentation and confidentiality per HIPPA.

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● Perform phlebotomy, immunizations, as well as minor and emergent surgical procedures. Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.

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● Collected and documented patient medical information such as blood pressure and weight.

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Created Job descriptions for open roles and posted them to online forums and the company website.

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● Managed all phases of pre-employment and onboarding.

● Kept a clear line of communication with upper management. Educated employees on Health, Dental, and Vision benefits, 401k, Long Term and Life insurance.

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● Completed employee verifications, garnishments, unemployment, and work comp claims. Manage difficult staffing duties, understaffing, coaching of employees, and termination of employees.

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Administer Textron Aviation's Drug and Alcohol program to maintain a workplace free of drug and alcohol with professionalism and integrity.

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● Monitor employment and labor law updates to keep the company compliant. HUMAN RESOURCES COORDINATOR 10/2015 to 09/2017

Textron Aviation, Wichita, KS

CUSTOMER CENTER SUPPORT COORDINATOR 07/2014 to 10/2015 Textron Aviation, Wichita, KS

SR. TECHNICAL SUPPORT SPECIALIST 03/2010 to 07/2014 Textron Aviation, Wichita, KS

QUALITY SUPPORT SPECIALIST 07/2008 to 03/2010

Textron Aviation, Wichita, KS

Develop and recommend actions to improve policies and/or procedures used by Compliance, and other human resource areas: such as, compliance boards, and the drug and alcohol program.

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Handled complex employee relations issues, effectively resolving conflicts between team members or with management personnel.

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Provided guidance on employee relations issues, mediating conflicts and promoting a positive work environment.

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Addressed issues related to employee relations promptly and effectively, fostering a positive work environment conducive to teamwork and high-quality output.

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Friends University, Wichita, Kansas

Bachelor of Science, Human Resources Management, 12/2018 EDUCATION

SKILLS ● Conflict Management ● Communication

● Onboarding ● Recruiting

● Training Development ● Employee Relations

● Labor Relations ● Active Listener

● Process Improvement ● Talent Management

● HR Information Software (HRIS) ● Customer Service

● Data Analytics

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