Customer Service Call Center

Ryan Cosby

Dayton, OH

Work Experience

Packer/Shipper

PSI Services LLC - Springboro, OH

April 2019 to Present

My job as a packer consists of tagging, sorting, plugging and lifting packages. Pam Heatlh

Dietary Services - Miamisburg, OH

March 2023 to June 2023

Served food cooked and clean

Stocker/cashier

Walmart - Dayton, OH

April 2022 to December 2022

Stocker and cashier

Food Service Worker

UD College - Dayton, OH

March 2020 to September 2021

Cooks food and served food to students as well as clean. Cashier/Customer Service

VALLEY THRIFT STORE - Dayton, OH

January 2017 to June 2019

Cashier and handle cash

Grader

Sugar Creek Packing Co. - Dayton, OH

September 2008 to June 2012

My job as a grader consisted of taking out the bones, hair, and glance in the bacon. Education

Some college

Skills

• Packaging

• Team player, quick learner and good communication skills. Assessments

Work motivation — Proficient

December 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

December 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Verbal communication — Completed

December 2022

Speaking clearly, correctly, and concisely

Full results: Completed

Cleaner fit — Proficient

March 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Sales skills — Completed

October 2022

Influencing and negotiating with customers

Full results: Completed

Attention to detail — Completed

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Call center customer service — Completed

December 2022

Demonstrating customer service skills in a call center setting Full results: Completed

Customer focus & orientation — Completed

November 2022

Responding to customer situations with sensitivity Full results: Completed

Customer service — Proficient

October 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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